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🕒 It's Today! Don't miss our highly anticipated webinar on Mastering CX Service Delivery During High Demand Periods. Join us as our expert panelists — Cheryll Tantoy Aganda, Aron Bodin, and Andrea Vucak Petrusic - share their invaluable insights on mastering customer service during peak periods. This is your last chance to gain actionable strategies on: ✅ Forecasting and preparing for high-demand periods ✅ Effective staffing and resource allocation ✅ Technology solutions for peak optimization ✅ Real-time crisis management techniques ✅ Leveraging data analysis for continuous improvement 🎟️ Register here: https://lnkd.in/gVpbVQB2 to secure your spot and walk away with proven tactics and tools essential for thriving during peak seasons. Can’t attend live? No worries! The webinar will be available on demand for all registrants. Ensure you're prepared and ready to ace customer service during high-demand periods. #CustomerService #Webinar #PeakPeriods #CX #CustomerExperience

View organization page for Transcom, graphic

107,228 followers

Peak season in customer service got you stressed? ⚡ Join Transcom's webinar next Thursday to learn how to not just survive, but thrive during high-demand periods. Our expert panel Andrea Vucak Petrusic, Cheryll Tantoy Agandaand Aron Bodin will share proven strategies on forecasting, staffing, tech solutions, and more! 💪 In this webinar, you will gain insights on: 🧩 Forecasting and preparing for peak periods 🧩 Staffing and resource allocation 🧩 Technology solutions for peak optimization 🧩 Real-time crisis management 🧩 Data analysis for continuous improvement Who should watch: 🦸 Directors of Customer Service 🦸 Directors of Contact Centers 🦸 Directors of Customer Experience 🦸 WFM Practitioners Can't make it? No worries, feel free to share this with colleagues who might find it valuable. #peakseason #customersupport #contactcenter #Transcom

Webinar: Mastering CX Service Delivery During High Demand Periods

Webinar: Mastering CX Service Delivery During High Demand Periods

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