Thorpe Park’s Post

…Adventure included, unfortunately we already have that before the journey begins. But that's not the adventure we want... Last year we booked a trip for 3 couples to Antarctica on the MS Maud in January 2025. For 3 couples we have to coordinate the date a year in advance. Four weeks ago, we were informed that the trip had unfortunately been cancelled and that we would be rebooked on another ship departing from Buenos Aires. We only got this message and a new booking. This booking doesn't work for us because we have already booked our flights and have a time frame. The first time, it was impossible to reach anyone by phone or directly by email to discuss the alternatives. No communication.... We asked for an alternative offer to secure our flights and also the cost of the refund for HX. Initially we got an offer with extra cost for us as our booked cabin class on MS Maud was still available. After our intervention, HX offered us a "price match" for MS "Fridtjof Nansen". This means for us: a 5 day shorter trip in the same cabin class for the same price as 17 days.... "Price adjustment"? What about the missing 5 nights that we now have to organise and pay for ourselves? We asked for a fair refund for the missing nights. Nothing there... HX only covers the cost of the flights from Santiago de Chile to Buenos Aires and back. In this constellation, HX saves the high costs for cancelling the flights (4x Premium Economy, 2 Business). And we have to pay... Do you see the mistake? We booked an expensive trip that was supposed to be unique for us. Now the trip will be much more expensive and we are less happy. Unfortunately, we had already read this on the Internet in advance, but trusted that HX is a reliable partner for these trips, unfortunately we were disappointed.

Did you know river cruising is almost all-inclusive? Nearly everything is included, so you pay once and done. https://rfr.bz/l8qhr3u #rivercruises #rivercruisetips #luxurytravel #cruisetips

Did you know river cruising is almost all-inclusive? Nearly everything is included, so you pay once and done. https://rfr.bz/l6gy0mw #rivercruises #rivercruisetips #luxurytravel #cruisetips

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How to Plan the Perfect Trip to Virgin Islands National Park

Voyageurs National Park: The Complete Guide

Voyageurs National Park: The Complete Guide

Voyageurs National Park: The Complete Guide

Voyageurs National Park: The Complete Guide

Voyageurs National Park: The Complete Guide