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There is a view that the market for IT and Tech roles is slowing, and for sure we've seen it a little quieter over the last few months. However, indications are on the up and we're seeing a strong flow of IT support roles. #devonjobs #techjobs

It’s the last Friday of the year - perfect time for a year in review. 1. This was my first real year working full time in IT. The job titles I’ve held this year are: - Tech Support Analyst - System Support Analyst - Workstation Support Analyst ***I guess I’m good at analyzing things lol. 2. I worked my first contracting role and it was inside of a large company. Here I learned valuable information on systems I hadn’t previously used that I will use to help me get the next role on my journey - Systems Admin. Though the experience wasn’t all I hoped it would be, I am still grateful for the opportunity I had to learn new skills. 3. I networked! This was a big goal for me this year and though it may seem like I didn’t make many new connections, I definitely engaged in more professional conversations than I previously would have so it was a plus for me. 2023 was decent, but here’s to an even better 2024! #yearinreview #firstyear #entryleveltech #systemadministrator

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Helpdesk turnover is a significant challenge in the IT support industry. On average, service desk agents stay in their roles for just 2.5 years, with an annual turnover rate close to 40%. This high turnover leads to loss of valuable knowledge and expertise and costs American companies about $12,000 to replace a single helpdesk agent. Strategies to Improve Employee Retention Employee retention in helpdesk roles can be improved by addressing several key factors: Compensation and Benefits: Ensure competitive pay and benefits to keep employees satisfied. Work-Life Balance: Promote a healthy work-life balance to prevent burnout. Career Advancement: Provide clear growth opportunities and professional development paths. Effective Management: Cultivate strong leadership and a positive workplace culture. Adequate Training: Offer comprehensive training and skill development to enhance job satisfaction. Supportive Culture: Build a supportive and inclusive company culture. Proper Job Fit: Ensure alignment between job expectations and actual responsibilities. Tools and Resources: Provide up-to-date and efficient tools to reduce frustration. Why Helpdesk Managers Should Partner with 7N At 7N, we specialize in providing high-quality candidates tailored to meet your unique needs. By partnering with us, Helpdesk Managers can: Access a pool of top-tier helpdesk professionals. Benefit from flexible staffing solutions to manage peak times or explore hybrid models. Reduce ticket wait times and boost overall user satisfaction. Rely on our expertise in hiring for Emotional Intelligence (EQ), comprehensive training programs, and empowering recognition systems. Why Helpdesk Professionals Should Work with 7N Helpdesk professionals looking for their next opportunity should consider 7N because: We prioritize matching you with roles that fit your skills and career goals. We provide extensive training and development to set you up for success. We support a positive work environment where your contributions are recognized and valued. Let’s discuss how 7N can support your helpdesk operations or help you find your next opportunity. Reach out to me at Joeth@7N.com. #ITSupport #HelpDesk #EmployeeRetention #Outsourcing #CustomerService #TechSupport #7N

#hiring *Information Technology Project Manager (12 Month Register)*, Nashville, *United States*, fulltime #jobs #jobseekers #careers #Nashvillejobs #Tennesseejobs #ITCommunications *Apply*: https://lnkd.in/gAWSbiMT Duties WHAT IS THE INFORMATION TECHNOLOGYDIVISION? A description of the business units can be found at: The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Directs the identification of customers' information system requirements by the IT team. Ensures the determination of appropriate products or services for the development of project scope, requirements, and deliverables. Develops, modifies, and reviews the IT sections of project plans. Recommends acceptance or rejection of plans by the contractor. Directs the implementation of project plans to meet objectives. Directs and monitors integration activities performed by IRS and contractor technical staff. Identifies and documents integration issues, risks, and gaps. Help Requirements Conditions of Employment To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement/enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine. Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240 A 1-year probationary period is required. Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at () to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS. Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check). Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency. If you are a male applicant born after December 31, 1959, certify that yo

We understand that hiring a full-time specialist might not always be feasible for small businesses due to budget constraints. Our temporary workers provide value and expertise without breaking the bank. https://lnkd.in/eCHezNPT #smallbiz #temphiring #staffingsolutions

Yesterday began #NationalStaffingEmployee week, a week to celebrate the nearly 3️⃣ million employees who work in staffing each week! 🌟 Staffing offers #flexibility, #opportunities, and career #growth! It's not surprising that over 14.5 MILLION people are hired annually in this growing segment according to the American Staffing Association. 👏 New to this industry or seeking a new opportunity? 🔎 Click to learn more: https://bit.ly/3PxMALx #Work4BGSF #NationalStaffingEmployeeweek #AmericanStaffingAssociation

⚡Is the IT support right industry for you? Nobody wants to be that Service Desk Manager who’s failing to provide #support, resources, and tools their team needs. Or Service Desk Analyst who’s making avoidable mistakes by ignoring documentation. Right? 💡That’s why #training and development are absolutely crucial in this industry! Not only for individual professionals who want to enhance their #skills but also for the performance and satisfaction of the entire team. Here's what you need to know about how to start and advance your career in IT support! 🚀 Read more ➡️ https://loom.ly/C22HDOQ #ITSM #ITjobs #customersupport #carreerprogression #ITprofessionals

Today begins #NationalStaffingEmployee week, a week to celebrate the nearly 3️⃣ million employees who work in staffing each week! 🌟 Staffing offers #flexibility, #opportunities, and career #growth! It's not surprising that over 14.5 MILLION people are hired annually in this growing segment according to the American Staffing Association. 👏 New to this industry or seeking a new opportunity? 🔎 Click to learn more: https://bit.ly/3PxMALx #Work4BGSF #NationalStaffingEmployeeweek #AmericanStaffingAssociation

Today begins #NationalStaffingEmployee week, a week to celebrate the nearly 3️⃣ million employees who work in staffing each week! 🌟 Staffing offers #flexibility, #opportunities, and career #growth! It's not surprising that over 14.5 MILLION people are hired annually in this growing segment according to the American Staffing Association. 👏 New to this industry or seeking a new opportunity? 🔎 Click to learn more: https://bit.ly/3PxMALx #Work4BGSF #NationalStaffingEmployeeweek #AmericanStaffingAssociation