Surescripts’ Post

Lots of recent talk about Martha's Rule - arising from a devastating avoidable loss - which will have a real impact on enhancing confidence in clinical decisions in real time. Just as important is strengthening open engagement with patients and families: listening and responding to concerns and acting on them openly and without defensiveness. Without the foundation of operating an open and responsive culture, we can ask for more accountability but see no change. The Ombudsman's Complaint Standards sets out what NHS Leaders and their organisations can do to embed an open, non-defensive Learning Culture - where patient voice and engagement comes first. https://lnkd.in/eaZxrUjT

"We must not be content to only see things as they are. We must have the vision, faith, and hope to see what things can and must become." - Sister Generose Gervais Anne Dabrow Woods, DNP, RN, CRNP, ANP-BC, AGACNP-BC, FAAN, Chief Nurse of Wolters Kluwer, Health Learning, Research & Practice, asks JoEllen Frain, Human Resources Chair of Mayo Clinic, what it is that makes Mayo Clinic unique. In this clip from the webinar, A Candid Conversation with Mayo Clinic, we learn about Mayo Clinic’s ‘why’, and the relentless drive to make improvements for both patients and staff. https://ukg.inc/3FiP3DM

Foundations play a critical role in funding innovations in patient safety that are clinician driven. Here is a great example of a #UCSF grant funded by TDC Foundation that clearly engages patients and families in the patient safety process. #healthcare #patientsafety #patientexperience

The issue of overcrowding in Emergency Departments is significant, and solutions seem scarce. Patients often endure long waits, whether they're awaiting an evaluation by a healthcare provider, discharge, or admission. The strategies mentioned in the article, devised by physicians and healthcare systems, are commendable. However, introducing trained patient advocates into the Emergency Department could further enhance patient flow, address patient inquiries and worries, and free up clinical staff to focus on essential medical tasks, thereby optimizing operations. This proposed solution, not covered in the article, appears to be a promising approach. What do you think? Email us for a consultation patientadvocateint@gmail.com https://lnkd.in/eEHs9VwM

Check out the results from the 2023 Montreal Family Medicine Forum survey. It's crystal clear that doctors are feeling the burden of administrative tasks. 😓   👩⚕️👨⚕️ Over 80% of the doctors who visited our booth admitted to spending MORE than 15 hours per week on administrative duties, all while diligently caring for their patients. 🕒💼 These insights shed light on the challenges our healthcare heroes face daily. Let's work together to streamline these processes and give doctors more time to focus on what truly matters – providing quality care. 🏥💪   Stay tuned for more updates on how we're making a difference! 🌟 #AdministrativeBurden #PatientCare #Doctors

Mark your calendars! #wpsd24 #walkthewalk Please consider attending 3/29 #webinar to learn how we can partner together! Remember, what we are asking for is a massive change and it will NOT happen without massive movement, imho. Every effort counts. Just like everyone matters. ************************************************* It is from the numberless diverse acts of courage and belief that human history is shaped. Each time a man stands up for an ideal or acts to improve the lot of others or strikes out against injustice, he sends forth a tiny ripple of hope, and crossing each other from a million different centers of energy and daring, those ripples build a current that can sweep down the mightiest walls of oppression and resistance. Robert Kennedy #quote #robertkennedy #patientadvocacy #patientsafety #patientexperience

I am looking forward to speak at HSJ's Patient Safety Congress on 18-19 September 2023, in Manchester. Making Families Count is speaking on Day 1 of the Congress, at 12.25pm. The title of our presentation is: "All families want is someone to blame - Perceptions of working with harmed families and patients versus the reality and benefits" This session will examine why the idea that families are only looking to apportion blame following a serious incident is a myth which is getting in the way of patient safety and embedding learning. We will look at: The reality of what families go through when bereaved through serious healthcare incidents. Spotlight what families most want from an investigation. Look at what healthcare professionals gain by working positively with patients and families. Successful projects created by families co-working with healthcare professionals – spotlighting the MFC project “Life beyond the Cubicle”. Featuring powerful personal stories by bereaved family members from MFC, including films and audios designed to support health professionals reflect on their practice.  

POLITICO authors Daniel Payne and Erin Schumaker write, "No one’s promising you can keep your doctor anymore," in a recently published article highlighting PCC's 2023 Evidence Report! Read the full article that discusses the shortages of #primarycare doctors here: https://ow.ly/qrlO50QceFR #BetterHealthNow

Your systems and processes shouldn't be setting people up for failure. We have known for 20 years that systems within care settings need to account for human error. In a blog post we examine the RaDonda Vaught case, a former nurse at Vanderbilt University Medical Center, who mistakenly administered a powerful paralytic instead of a sedative with a similar name. The patient, a 75-year-old woman, died. Vaught admitted the error and acknowledged there were warning signs that she missed during the incident. She was cleared by the Tennessee Board of Nursing but criminally charged by local authorities. Our take: existing systems could be doing more to prevent errors and ease workloads. Rather than spending time and effort on convicting someone for a mistake, wouldn’t resources be better spent on preventative measures within healthcare systems? Read the full post here: https://lnkd.in/g9yw7T2m And get in touch if you'd like to work on setting your systems and people up for success by using behavioural research and data to update them.

The spread of medical misinformation on #socialmedia is a significant concern, with legal consequences for those promoting inaccurate information. Husch Blackwell’s Peter Enko, Julianne Story, and Michaeli Hennessy write for Missouri Medicine on how #healthcareproviders must manage the risks and ensure patient confidentiality in their online presence. Read more: https://lnkd.in/gR4cucpE #patientconfidentiality