Suneet Nigale’s Post

Going to be in Penang on 19th and 20th of July to cheer Ethan. Looking forward to meeting awesome partners and soon-to-be partners. Penang network send me a DM if you want to catch up.

Going to be in Bangalore on 24th evening and Gurgaon 25th and 26th evening. Anyone free to catch up in my network?

This weekend's project is set. Scraping all of google maps to see how many hotels i can find in Singapore. Hopefully, it's as easy as this looks. But imagine the cool stuff we could do with it Ethan, Ryan Raka Surya, Tria Rezita and Diraj Khosa

I asked Perplexity to tell me what differentiates ZUZU Hospitality from other tech providers and I got an answer that is 🤯 close to what my pitch sounds like. I'm adding this to our sales training deck! ### How ZUZU Hospitality Differentiates Itself from Other Hospitality Technology Solutions ZUZU Hospitality stands out in the competitive landscape of hospitality technology solutions through several key differentiators: 1. **Service-Led Approach**:   - Unlike many technology providers that focus primarily on their software, ZUZU leads with service. The company emphasizes a partnership model where they work closely with hotel partners to grow their revenues. This service-first approach ensures that technology supports the hotel's needs rather than dictating them[2]. 2. **Comprehensive All-in-One Platform**:   - ZUZU offers an all-in-one technology platform that includes a Property Management System (PMS), rate management, channel management, reputation management, and insight analytics. This integrated approach simplifies operations for independent and small chain hotels, allowing them to manage all aspects of their business from a single platform[1][8]. 3. **Automated Revenue Management**:   - ZUZU's Revenue Management System (RMS) is designed to automate the process of revenue management. It dynamically creates optimal pricing strategies based on real-time market data, helping hotels respond quickly to market changes and maximize revenue[4][8]. 4. **Focus on Independent Hotels**:   - ZUZU specifically targets independent and small chain hotels, which often lack the resources to build and maintain a sophisticated technology stack. By providing tailored solutions that address the unique challenges of these hotels, ZUZU helps them compete more effectively with larger chains[3][4]. 5. **Cloud-Based Technology**:   - The platform is built on the latest cloud technology, which offers scalability, security, and ease of integration with other systems. This cloud-based approach also enables faster updates and access to advanced features like machine learning and AI for tasks such as sentiment analysis and image recognition[1]. .... By integrating advanced technology with a strong service orientation and focusing on the specific needs of independent hotels, ZUZU Hospitality differentiates itself as a comprehensive and supportive partner in the hospitality industry.

I just saw a cool demo of an AI taking standard sales orders for FMCG products, schedule a delivery and thank the customers. This got me thinking how many folks in #hospitality are open to using AI conversation agents.

Watch this till the end. This is a mataphor for so many things in life like putting together a hotel tech stack. It's super complicated until someone shows it to you. Made my day.

I speak with a lot of hotel owners, management companies and revenue managers and this is the biggest problem I encounter: Analysis Paralysis and Second Guessing that analysis. My personal hot take is that simple action taken consistently over a long period of time leads to the best results. Simple actions such as: - Pricing your weekends right, - Researching local events, - Testing room differentials. 

Do it a 1000 times and boom your revenue strategy is in place.

Struggle for Revenue Management talent is very real! Especially in ASEAN countries. Big hotel chains are hoovering up any talent to fuel their growth, smaller chains are having to cluster up and smaller hotels are just becoming a recruitment filter to identify good talent. This is made worse since there is a perceptible skill gap left unaddressed for young hospitality graduates and fully trained revenue managers. The profit impact for most independent hotel chains is that you have a group of expensive talent (trained revenue managers) or new talent (that will require time and investment to level up). And technology in it's current format can't fully replace human judgement for complex commercial decisions. I predict that the worse the skill gap in your market the more hotels will turn to technology because of it's predictability. https://lnkd.in/g3FmuBW5