Strathberry’s Post

**Hiring Alert** Retail Promotion / Offer creation specialist Promotion Engine allows you to create and manage a wide variety of storefront promotions. You create promotions by combining conditions and actions. As a Promotion / Offer creation specialist in the Retail domain, you will play a crucial role in creating and maintaining accurate and up-to-date information related to various aspects of the retail business offers and promotions. This role requires a combination of product expertise, effective communication skills, and comprehensive knowledge regarding retail offers and promotions. Your primary responsibility will be to input, update, and manage data efficiently, ensuring the integrity and accuracy of information within the retail domain. Attention to detail, organizational skills, and a commitment to maintaining data quality are essential for success in this role Responsibilities A. Offer Creation and Update: Familiarity with promotion engine working. Proficiency in using some tools for data analysis, documentation, and offer implementation. Collaborate with B&M teams to understand upcoming retail offers and promotions with effective data required for offer creation. Ensure accuracy and completeness of data by verifying information and making necessary corrections. B. Knowledge Management: Promotion/Offers configuration in the promotion engine (Create/Edit/Update) Types of promotion (Basic and complex). Marketplace and Offline store promotion creation. Omni channel offers configuration. Product management for offer configuration. Offers data flow from the Promotion engine to the Online/Offline entity C. Offer Documentation: Precision in documenting offer details, ensuring accuracy in terms and conditions, pricing, and promotional timelines. Ensure accuracy and clarity in all offer-related communications D. Communication: Act as a liaison between marketing, sales, and customer service departments to ensure seamless communication and alignment on retail offers. Provide timely updates to relevant teams about changes in offers or promotions. E. Customer Support: Assist store support teams in handling inquiries related to retail offers, and providing accurate information to enhance customer satisfaction. Address business team concerns and feedback related to offers, working closely with relevant departments for issue resolution. Qualifications a.    Dedicated, organized, and hard-working retail worker with 2-4 years of experience working in a retail environment. b.    Proven experience in offer creation, marketing, or a similar role. c.    Strong analytical and strategic thinking skills. d.    Creativity and ability to think outside the box when understanding/creating promotions. e.    Excellent communication and collaboration skills. f.     Proficient in using relevant software tools for data analysis and offer documentation. g.    Must be a graduate. h.    Having experience in D365 commerce will be an added advantage

Why are ecommerce specialists so rare in mid-market manufacturing orgs? There’s a noticeable absence of dedicated ecommerce specialists, and a rising dependence on existing employees to spearhead digital efforts. Budget constraints and a traditional operational focus might lead companies to view ecommerce as just a sales channel. However, the evolving market demands and consumer behaviors suggest this view is shortsighted. Ecommerce is a complex, strategic, and data-driven field requiring more than basic sales tactics. Still finding it hard to make room for a new role? Here’s where you can focus to still achieve success: • Cross-Functional Teams: Combine employees from different departments to bridge the digital expertise gap and ensure a unified approach. • Upskilling Existing Staff: Invest in ecommerce training for current employees to ensure digital strategies complement core operations. • Partnering with Experts: Collaborate with tech companies and digital agencies to access the guidance and technology needed to compete online. This isn’t the time for homegrown solutions. From a vendor's perspective, working with companies that have ecommerce expertise leads to more productive and knowledgeable interactions. These companies have a clearer understanding of their needs and how an online channel must operate. Considering hiring an ecommerce specialist? You should. #b2b #ecommerce

Are you struggling to keep up with the demands of your booming online store? A Virtual Assistant (VA) can significantly contribute to the seamless functioning of your e-commerce store. Consider these five core tasks where a VA can provide invaluable support: 1️⃣ Exceptional Customer Support Management: Ensure a superior customer experience by entrusting your VA with managing inquiries promptly and efficiently. Enhance customer satisfaction for sustained loyalty. With the added benefit of diverse time zones, customer support can be round the clock, ensuring your business is always ready to meet your customer needs. 2️⃣ Efficient Order Processing: Streamline your order fulfillment process with the adept handling of order entries and tracking by your VA. Minimize manual efforts and enhance transactional efficacy. 3️⃣ Strategic Inventory Management:  Entrust your VA with monitoring stock levels and updating inventory data. Proactively address stock challenges and optimize product availability for increased sales. 4️⃣ Social Media Management: Elevate your online presence through adept social media updates and audience engagement managed by your VA. Implement and execute a robust social strategy for heightened visibility. 5️⃣ Data Entry and Analytical Insight: Capitalize on your data resources as your VA efficiently handles data entry tasks and provides insightful analysis. Utilize data-driven decision-making for strategic business optimization. Ready to take your e-commerce store to the next level?  Embrace the power of a Virtual Assistant and watch your business soar! #ECommerceSuccess #VirtualAssistant #BusinessGrowth #DigitalTransformation #VANinjas

Are you struggling to keep up with the demands of your booming online store? A Virtual Assistant (VA) can significantly contribute to the seamless functioning of your e-commerce store. Consider these five core tasks where a VA can provide invaluable support: 1️⃣ Exceptional Customer Support Management: Ensure a superior customer experience by entrusting your VA with managing inquiries promptly and efficiently. Enhance customer satisfaction for sustained loyalty. With the added benefit of diverse time zones, customer support can be round the clock, ensuring your business is always ready to meet your customer needs. 2️⃣ Efficient Order Processing: Streamline your order fulfillment process with the adept handling of order entries and tracking by your VA. Minimize manual efforts and enhance transactional efficacy. 3️⃣ Strategic Inventory Management:  Entrust your VA with monitoring stock levels and updating inventory data. Proactively address stock challenges and optimize product availability for increased sales. 4️⃣ Social Media Management: Elevate your online presence through adept social media updates and audience engagement managed by your VA. Implement and execute a robust social strategy for heightened visibility. 5️⃣ Data Entry and Analytical Insight: Capitalize on your data resources as your VA efficiently handles data entry tasks and provides insightful analysis. Utilize data-driven decision-making for strategic business optimization. Ready to take your e-commerce store to the next level?  Embrace the power of a Virtual Assistant and watch your business soar! #ECommerceSuccess #VirtualAssistant #BusinessGrowth #DigitalTransformation #VANinjas

eCommerce support is crucial for any business operating in the digital marketplace. It provides assistance to customers throughout their buying journey. Good eCommerce support can enhance customer satisfaction, build brand loyalty, and increase sales! - - - Happy last week before Xmas! 🎅💻👍 www.remostaff.com #recruiting #recruitment #hiring #jobs #jobsearch #job #hr #careers #nowhiring #employment #recruiter #career #humanresources #work #staffing #hiringnow #business #resume #jobopening

E-Commerce Management

Job Title: Director Sales and Marketing (E-commerce) Location: Singapore Gender: Male/Female Salary on Probation: 8000/-SGD Salary after Probation: 9000/-SGD Experience: 8-10 years of experience in a Sales and marketing roles, with 6 years in a leadership or directorial capacity (within the Sales and Markeitng). Last Date to Apply: December 25, 2023 Requirement: Applicant must be local or having work permit. ISMMART Group of Industries seeking a Director Sales and Marketing for the support to provide visionary leadership and ensure our workforce thrives while aligning with company values and goals. Job Description:  • Develop and execute comprehensive sales and marketing. • Collaborate with executive leadership. • Conduct thorough market research to identify e-commerce trends. • Utilize insights to position our products effectively and stay ahead of industry developments. • Lead efforts to position our products effectively in the competitive e-commerce landscape, ensuring a compelling and differentiated brand image. • Collaborate with the product and design teams. • Oversee digital marketing campaigns. • Utilize digital platforms to engage with customers. • Cultivate and maintain strong relationships. • Collaborate with the customer service team. • Identify and secure partnerships with relevant e-commerce platforms. • Explore collaboration opportunities to enhance brand visibility and credibility. • Recruit, train, and lead a high-performing sales team. • Implement effective sales strategies, including online promotions, customer loyalty programs, and conversion optimization. • Utilize analytics tools to track website traffic. • Implement data-driven decision-making processes to optimize sales and marketing strategies. • Identify and implement new technologies. • Plan and participate in relevant e-commerce events, conferences, and industry expos to showcase products and build business networks Requirements:  • Bachelors or Master's degree in business, marketing, or a relevant field. • Proven experience in sales and marketing leadership roles within the e-commerce industry. • In-depth knowledge of e-commerce trends, online consumer behavior, and industry best practices. • Demonstrated success in developing and executing effective e-commerce sales and marketing strategies. • Strong leadership skills with the ability to motivate and guide a sales team to success. • Excellent interpersonal and negotiation skills for customer and partner relationships. • Familiarity with digital marketing, social media, and online advertising in the context of e-commerce. • Previous experience working with successful e-commerce brands or platforms. • Knowledge of e-commerce technologies, payment gateways, and online security best practices. • Passion for innovation and staying ahead of e-commerce industry developments. To apply, please email your resume and cover letter to "director.hr@ismmartindustries.com" and mention the position title and location. 

5 CRM Fails That Drive Away Loyal Customers We’ve put together some of the most common CRM mistakes that grind loyal customer’s gears and ultimately turn them away. Here are 5 CRM failures you should be avoiding… 👉 Neglecting your loyal consumer base: Only offering rewards for new customers and ignoring the ones you already have 👉 Poor Customer Service: Long waits / Unhelpful Customer Support & Hard to reach customer support 👉 Ignoring Complains & Feedback 👉 Hidden Fees & Frequent Price Increases 👉 Lack of Personalisation Station10 are hosting the 1st session at our Fashion E-commerce Summit with The Ecommerce Club next Tuesday on "Customer Loyalty in the Data Age with Strategies for Success", which will cover this topic in depth as well as providing ways to avoid and overcome 📍 Central London, UK 🗓️ 2nd July 2024 🕒 9:30am onwards On the panel will be David Ellis - Managing Director at Station10 Joined by: Camilla Tress - Growth Marketing Lead at Oliver Bonas Paul McDermott - Omnichannel Project Delivery Lead at Matalan Kate Nightingale - Consumer, Retail & Design Psychologist at Humanising Brands The session will cover... - Understanding Consumer Behaviour in a Digital Context - How to Build Online Trust and Transparency - Key Markers to Look for in Your Data to Better Understand Customers' Needs - Does loyalty differ in the context of fashion? - The importance of A/B testing and continuous experimentation in driving loyalty Limited amount to tickets left - Register now to guarantee space Free to certain brands and retailers - email  editor@thefashionnetwork.co.uk to apply 📧 All others including vendors and suppliers still welcome! Grab a ticket here: https://lnkd.in/epwv8EYq 🎟️ #events #londonevents #fashionevents #networking #professionaldevelopment #customerloyalty

#hiring Business Liaison - Merchandising, New York City, United States, fulltime #jobs #jobseekers #careers #NewYorkCityjobs #NewYorkjobs #ConsultingCorporateStrategy Apply: https://lnkd.in/gCShdVpc Cognizant is a large IT consulting firm that uses modern technologies to transform business processes from the ground up. We are seeking a well-rounded Merchandising Business Liaison with a proven track record in retail operations. They must be skilled at collaborating with cross-functional teams, particularly site merchandising, marketing, and digital support, to ensure seamless project delivery. Additionally, they will need strong leadership skills, capable of managing and mentoring a team while maintaining a focus on achieving strategic objectives. This role is fully onsite in New York. Role Responsibilities Cultivate and maintain strong relationships with vendors to ensure a reliable and efficient supply chain. Negotiate favorable terms and agreements to optimize pricing, delivery schedules, and overall teamwork. Supervise and optimize operations related to digital content, promotions, and pricing. Stay ahead of industry trends and competitor activities to provide insights for merchandising decision-making. Recommend adjustments to product offerings based on market demands and customer preferences. Serve as a liaison between merchandising teams, vendors, and other internal partners. Ensure clear and timely communication of product specifications, pricing changes, and any relevant updates. Apply data analytics tools to assess product performance, sales trends, and overall merchandising effectiveness. Generate regular reports and present findings to support data-driven decision-making. Collaborate with other teams, including marketing, sales, and product development, to align merchandising strategies with overall business objectives. Contribute to the development and execution of merchandising plans. Address and resolve any issues or challenges related to vendors, product quality, or supply chain disruptions. Implement proactive measures to anticipate and mitigate potential challenges. Ensure vendor compliance with quality standards, ethical practices, and regulatory requirements. Conduct regular quality assessments and implement corrective actions when necessary. Collaborate with finance teams to manage budgets related to merchandising activities. Identify cost-saving opportunities and implement strategies to improve ROI. Identify opportunities for process improvement within the merchandising function. Proactively seek feedback from stakeholders and implement enhancements to optimize efficiency and effectiveness. Project Ownership: Take charge of the end-to-end project delivery lifecycle, ensuring the timely and accurate release of digital content, promotions, and pricing in both preview and production environments. Team Leadership: Lead and mentor a team of operations

Customer Data Platforms (CDP) have been the recent topic of discussion in the hospitality industry. They offer similar features as a Customer Relationship Management (CRM) but are also different in many ways. Check out this blog post below to learn more about the differences between the two! #data #upsell #segmentation #emailmarketingstrategy #hospitalitytechnology #hotels #resorts