Okay Angela Van Holland, you asked for some thoughts about innovation, here's a starting point:
I come from the newsroom, where #innovation was thrown around like a pica pole. Journalism has seen its fair share of innovations, from the KueKat (anyone remember that Belo specialty?!) to restructuring divisions and creating innovation editor titles.
There were many an innovator who wanted to disrupt the industry. Mind you, the industry needed major disruption -- the problem was they were on the wrong floor. It always was editorial that needed innovation, not advertising, circulation and certainly not the C-suite.
Some innovations worked. Creating the Universal desk at the Post was a great innovation, saving on costs because you didn't need two physical newsrooms, since the coverage already was converging.
(For the record, journalism's woes were, have been, and continue to be a circulation issue, not an advertising issue. If there was a modicum of innovation taken toward customer service, it would be given a lot of newspapers at least a decade, probably longer, of runaway to figure out more solutions.)
Alas, these disruptors didn't stay long, and went on to other places to disrupt -- lead to a path of disruption, annoyed folks just trying to do their job and still, a lack of viable solutions to an unaddressed problem (or worse, didn't choose the right problem).
It's not their fault. Hindsight is 20/20 and since you're never fully in the present moment in journalism (that's what putting tomorrow's paper today will do to you), it's hard to really gauge what's happening now.
Part of why innovation is so hot and so not is that it's largely a definitional debate. Basically, innovative is like entrepreneurial: solving problems with information you most likely don't have. And the biggest part of having a definitional debate is actually figuring out which words needs a new definition.
Luckily, folks are actually innovating in journalism and elsewhere because they figured out what needs a new definition. For example, community relations. That's what Max Kabat has innovated with the Sentinel. Or Becky Pallack and Caitlin Schmidt with AZ Luminaria and Tucson Agenda.
Innovation is great and it's happening. That's a good starting point, methinks.
#innovation #definitions
Stig - thank you so much for being a relentless champion of product driven growth in news organizations!