Hospitality’s Post

Ten things nobody told you about the hospitality industry : 1. Unpredictable Hours: Sometimes, it's a 24/7 commitment. Be prepared for late nights, early mornings, and holiday shifts. 2. High-Stress Levels: From irate customers to handling multiple tasks at once, stress is part of the daily routine. 3. Constant Learning: Changes in trends, food safety protocols, and service standards demand continuous learning. 4. Multitasking: Expect juggling between different tasks, from reservations to guest services, all at once. 5. Detail-Oriented: The smallest detail matters, from the cleanliness of cutlery to the garnish on a meal. 6. Good People Skills: Interacting with guests from various backgrounds is key to your success. 7. Physical Stamina: Long hours on your feet are part of the job. 8. Tipping Etiquette: Tips can substantially supplement your income. Understanding client tipping habits is crucial. 9. Competition: It's a cutthroat industry. Keeping up with competitors and setting yourself apart takes strategy. 10. Rewarding: Despite the challenges, the feeling of delivering exceptional service and creating memorable experiences for guests is worth it. Remember, perseverance, passion, and resilience are the keys to success in the hospitality industry.

Ten things nobody told you about the hospitality industry : 1. Unpredictable Hours: Sometimes, it's a 24/7 commitment. Be prepared for late nights, early mornings, and holiday shifts. 2. High-Stress Levels: From irate customers to handling multiple tasks at once, stress is part of the daily routine. 3. Constant Learning: Changes in trends, food safety protocols, and service standards demand continuous learning. 4. Multitasking: Expect juggling between different tasks, from reservations to guest services, all at once. 5. Detail-Oriented: The smallest detail matters, from the cleanliness of cutlery to the garnish on a meal. 6. Good People Skills: Interacting with guests from various backgrounds is key to your success. 7. Physical Stamina: Long hours on your feet are part of the job. 8. Tipping Etiquette: Tips can substantially supplement your income. Understanding client tipping habits is crucial. 9. Competition: It's a cutthroat industry. Keeping up with competitors and setting yourself apart takes strategy. 10. Rewarding: Despite the challenges, the feeling of delivering exceptional service and creating memorable experiences for guests is worth it. Remember, perseverance, passion, and resilience are the keys to success in the hospitality industry.

Ten things nobody told you about the hospitality industry : 1. Unpredictable Hours: Sometimes, it's a 24/7 commitment. Be prepared for late nights, early mornings, and holiday shifts. 2. High-Stress Levels: From irate customers to handling multiple tasks at once, stress is part of the daily routine. 3. Constant Learning: Changes in trends, food safety protocols, and service standards demand continuous learning. 4. Multitasking: Expect juggling between different tasks, from reservations to guest services, all at once. 5. Detail-Oriented: The smallest detail matters, from the cleanliness of cutlery to the garnish on a meal. 6. Good People Skills: Interacting with guests from various backgrounds is key to your success. 7. Physical Stamina: Long hours on your feet are part of the job. 8. Tipping Etiquette: Tips can substantially supplement your income. Understanding client tipping habits is crucial. 9. Competition: It's a cutthroat industry. Keeping up with competitors and setting yourself apart takes strategy. 10. Rewarding: Despite the challenges, the feeling of delivering exceptional service and creating memorable experiences for guests is worth it. Remember, perseverance, passion, and resilience are the keys to success in the hospitality industry.

Ten things nobody told you about the hospitality industry : 1. Unpredictable Hours: Sometimes, it's a 24/7 commitment. Be prepared for late nights, early mornings, and holiday shifts. 2. High-Stress Levels: From irate customers to handling multiple tasks at once, stress is part of the daily routine. 3. Constant Learning: Changes in trends, food safety protocols, and service standards demand continuous learning. 4. Multitasking: Expect juggling between different tasks, from reservations to guest services, all at once. 5. Detail-Oriented: The smallest detail matters, from the cleanliness of cutlery to the garnish on a meal. 6. Good People Skills: Interacting with guests from various backgrounds is key to your success. 7. Physical Stamina: Long hours on your feet are part of the job. 8. Tipping Etiquette: Tips can substantially supplement your income. Understanding client tipping habits is crucial. 9. Competition: It's a cutthroat industry. Keeping up with competitors and setting yourself apart takes strategy. 10. Rewarding: Despite the challenges, the feeling of delivering exceptional service and creating memorable experiences for guests is worth it. When you love it there is no other path ❤️Remember, perseverance, passion, and resilience are the keys to success in the hospitality industry.

Ten things nobody told you about the hospitality industry : 1. Unpredictable Hours: Sometimes, it's a 24/7 commitment. Be prepared for late nights, early mornings, and holiday shifts. 2. High-Stress Levels: From irate customers to handling multiple tasks at once, stress is part of the daily routine. 3. Constant Learning: Changes in trends, food safety protocols, and service standards demand continuous learning. 4. Multitasking: Expect juggling between different tasks, from reservations to guest services, all at once. 5. Detail-Oriented: The smallest detail matters, from the cleanliness of cutlery to the garnish on a meal. 6. Good People Skills: Interacting with guests from various backgrounds is key to your success. 7. Physical Stamina: Long hours on your feet are part of the job. 8. Tipping Etiquette: Tips can substantially supplement your income. Understanding client tipping habits is crucial. 9. Competition: It's a cutthroat industry. Keeping up with competitors and setting yourself apart takes strategy. 10. Rewarding: Despite the challenges, the feeling of delivering exceptional service and creating memorable experiences for guests is worth it. When you love it there is no other path ❤️Remember, perseverance, passion, and resilience are the keys to success in the hospitality industry.

Ten things nobody told you about the hospitality industry : 1. Unpredictable Hours: Sometimes, it's a 24/7 commitment. Be prepared for late nights, early mornings, and holiday shifts. 2. High-Stress Levels: From irate customers to handling multiple tasks at once, stress is part of the daily routine. 3. Constant Learning: Changes in trends, food safety protocols, and service standards demand continuous learning. 4. Multitasking: Expect juggling between different tasks, from reservations to guest services, all at once. 5. Detail-Oriented: The smallest detail matters, from the cleanliness of cutlery to the garnish on a meal. 6. Good People Skills: Interacting with guests from various backgrounds is key to your success. 7. Physical Stamina: Long hours on your feet are part of the job. 8. Tipping Etiquette: Tips can substantially supplement your income. Understanding client tipping habits is crucial. 9. Competition: It's a cutthroat industry. Keeping up with competitors and setting yourself apart takes strategy. 10. Rewarding: Despite the challenges, the feeling of delivering exceptional service and creating memorable experiences for guests is worth it. When you love it there is no other path ❤️Remember, perseverance, passion, and resilience are the keys to success in the hospitality industry.

When friends and family ask me what the cruise industry/my job are like, I answer with many things on this list. 24/7 commitment being onboard, always prepared and ready to go, detailed oriented, guest experience oriented, physical stamina, multitasking, managing logistics, the list goes on. When they ask me why I do this? Well that’s easy (and maybe cheesy), it’s the most important on this list. IT IS REWARDING. I am driven to this industry for immediate results working with other professionals and guests. Creating unique and memorable experiences for all that can be shared amoung individuals, a group, or stories told back home. It makes my day hearing compliments about crew onboard, the best cuisine they’ve had, nightly entertainment that brought back memories, and the adventures that they have in different ports. You have to give in order to receive, and in the hospitality industry what you receive is tenfold.

If you could reduce the stress for everyone in the hospitality industry do it. It involves a little planning. front desk if you could fax all reservations to the government organizations that need the reservations instead of them picking it up every evening they come in the morning to give the food vouchers and again in the evening ok make it simple food Vouchers at a restaurant need not be handled by the hotel. Food vouchers can be faxed to the restaurant with guest name and room number the guest on arrival uses the room number to get his food at the restaurant show them the room number. example : room 3 has #3 on his room key printed so they know it's the person from your hotel who has a voucher for food.

Many good points here

MASTERING EFFECTIVE PROBLEM SOLVING FOR SUCCESS IN THE HOSPITALITY SERVICE INDUSTRY Hospitality staff faces numerous service related problems and unexpected situations in their Job. It is recommended that problems are better avoided but there are some which are unavoidable. When a problem arises, the common reactions are 📌Either you want to escape or Blame it on others. Employees in the hospitality industry who are skilled at problem solving are better able to handle difficult situations, like an upset Guest or a last-minute change in plans, or even a dissatisfied vendor. Problem solving play a crucial role in ensuring guest satisfaction, operational efficiency, and the overall success of hospitality establishments which leads to higher guest satisfaction, loyalty, and positive reviews. How to train staff members to become problem solvers. 🔸Provide Goals instead of instructions- Instead of telling them exactly what you want them to do, tell them the result you want them to achieve. It will motivate employees to look at that goal and figure out which steps they should take to get there. Over time, this will help them develop better problem-solving skills. 🔸Make sure they have the tools and resources they need to face different challenges, whether these are found on a computer or mobile device, inside a toolbox or rack, or in a written document. 🔸they shouldn’t panic whenever a problem arises. When something goes wrong, they should remain calm, analyze the situation and come up with possible solutions.(critical thinking- to be discussed on out subsequent topic) mastering effective problem-solving is a fundamental skill for thriving in the hospitality service industry. It also contributes to personal and professional growth. As the industry continues to evolve, individuals with exceptional problem-solving abilities will be well-equipped to excel in this rewarding and dynamic field. if this is your first time of seeing my post, kindly connect with me Kenneth Oscar and ring the notification bell🔔 for more valuable Hospitality service contents, am open to partnership, collaboration and consultation. #problemsolving #exceptionalguestservice #restaurant #hotelsandresort #hospitality #31dayglobalcoachingchallenge #HiCoaches #kennethoscar