I reported this morning that Intuit, the Fortune 500 company, known for its products like QuickBooks, Credit Karma, and TurboTax is laying off 1,800 of its global employees, including a number of executives. But leadership says the move is part of the company's AI transformation journey, not to cut expenses. “We do not do layoffs to cut costs, and that remains true in this case,” CEO Sasan Goodarzi wrote in an internal email to employees.
I don't believe for one moment that 1000 people were underperforming. If you are a good company you re-train those individuals.
But when I said people were going to start losing their jobs because of AI you had people on LinkedIn being delusional saying “AI won’t take my job because”, “AI isn’t going to change the way we live it will enhance” blah blah. AI was created to replace you. Period. It wasn’t just created to “enhance” it was created to replace. I have no idea why people don’t know that by now.
TurboTax has already become a soulless upsell product with what AI is there I doubt this will make it any better.
Wasn't this first reported as "performance-related" though? So they told 1800 people they weren't cutting it, hired another 1800 (likely in low-cost markets), and then now pivot to rationalizing cuts due to their AI journey? This is why having good PR is critical because they seemingly can't get their stories straight.
This is not a typical "layoff" - that is, it is not due to the lack of work or lack of funds. Instead, according to CEO Sasan Goodarzi: "More than 1,000 of the people being let go were not meeting performance expectations. Intuit expects 'our overall headcount to grow in FY25 and beyond.'" Unfortunately, in a mass firing such as this one, managers may include workers in the firing pool because they are disabled, pregnant, minorities, older workers, whistleblowers, or in other protected classes. If employees believe they were selected, at least in substantial part, because of discrimination or retaliation, it's a good idea to contact an experienced employment attorney in their state or region for a case review, the EEOC, or a local anti-discrimination agency.
Neurospicy Wealth Builder | Wealth and Money Mindset Coach | Speaker
1moThe note that "more than 1,000 people" weren't meeting performance expectations tells me that there's a leadership issue, lack of communication and support for those employees to be successful and likely intense shareholder pressure to see returns. This is so sad to see.