Sheryl Palmer’s Post

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Chairman and CEO at Taylor Morrison

I’m ringing in the New Year the only way I know how: Celebrating yet another year of Taylor Morrison earning the title of America’s Most Trusted® Home Builder! This week, Lifestory Research released their 2024 roundup and we’ve secured the No. 1 spot for an unprecedented ninth consecutive year. Proud is an understatement. I know that trust is fickle. It’s difficult to earn and impossibly easy to lose. That’s why we’re always striving to get the customer experience right the first time. In every market, level and function of the organization, building and maintaining trust is at the forefront of our business strategy. The market dynamics certainly made it difficult, and we weren’t perfect all the time but although our teams were tested across the country, building trust has become a guiding light in everything we do. To make this news even more celebratory, we also learned that our resort-lifestyle brand, Esplanade, ranked second in the America’s Most Trusted® active-adult consumer category—climbing from our previously held third place. As we continue to expand this iconic brand into new markets across the country, I can’t wait to see how we continue to climb. To all our team members who make earning accolades like this one possible, thank you for everything you do. ❤️ 🏠 👉 https://lnkd.in/eik35pRV #ThisisTMLiving #AmericasMostTrusted

Taylor Morrison Sets New Record by Earning America's Most Trusted® Home Builder for Ninth Consecutive Year

Taylor Morrison Sets New Record by Earning America's Most Trusted® Home Builder for Ninth Consecutive Year

newsroom.taylormorrison.com

I will contact you after I have a comprehensive property inspection and I will send you the report. I’m discouraged by the customer service and build quality of the subcontractors and supervisors that Taylor Morrison employed with the build of my home and would prefer not to have those people in my home doing the repairs. The repairs of the basic build and missing contracted purchases are numerous. I didn’t hire Taylor Morrison to semi-build my home. I hired Taylor Morrison to build a home that I contracted for. Warranted items are items that break or aren’t functioning after closing. I was forced to close on a home that has broken,nonfunctional items and horrible tiling in addition to missing payed for items. I’m so incredibly upset at Sean Lindhout, Stephanie Pascoe and all of their supervisors. I will be contacting you in early March with the complete list including but not limited to: missing trim on the front door, exterior and interior, main shower wall and floor tiles improperly installed and grouted. no exterior patio landing, holes in stucco, tiles in entire home not grouted 3/16th in kitchen cabinets, six with crooked door handles. garage walls not painted to the standard of the models ect….ect…

Please have someone from your quality control team contact me. I am tired after 1.5 years of waiting on replacement doors, painting, HORRIBLE contractor repairs. Waiting and waiting and no one shows up. My time is just as valuable as yours. There is no way you are America's most trusted home builder - it's all about the bottom line and hurry up to close as many homes as you can. WOULD YOU PLEASE LOOK OUT FOR THE HOMEOWNERS? Esplanade Lake Club lot 70. It's been 1.5 years with no resolve.

Simone Ribeiro

Florida Real Estate Agent / International Attorney At Law

6mo

Of course it’s a joke. My whole new community with average price of $850k homes have so many issues defects and roof leaks all over since 2 weeks of my closing. Still under a year and never experienced worse house purchase ever in my life. The dream home became the biggest nightmare!

Rich Poutier

Executive Vice President Marketing, Sales and Business Developmen at Structural Monitoring Systems Plc

6mo

Congratulation Sheryl and TM. However as a brand new homeowner in Story Rock, Scottsdale, we have not experienced the same level of enthusiasm you are conveying to everyone. Its been almost 5 months since we purchase our home and we still have too many quality/workmanship issues with our new home, including a flood three weeks before Christmas, caused by poor quality product selections. I will spare the details here and will send a letter. I just thought you would like to know Thanks Rich P

Simone Ribeiro

Florida Real Estate Agent / International Attorney At Law

6mo

That’s the biggest joke! Of course no homeowner like ME were asked to vote! Or would have gotter the worst builder prize!

Liars are Losers. Taylor Morrison is the worst builder I’ve ever hired.

Purchasing a Taylor Morrison home is like buying a new fixer upper.

Congratulations young Lady I can’t say enough good things about Taylor Morrison, I have had the Pleasure of working with a bunch of remarkable Builders that worked for Taylor Morrison in the Houston area .

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Most trusted builder….who did you pay off to get this award?

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