Seema Mukherjee’s Post

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Communication and Sustainability Strategist -Power/Energy/Oil/Gas/Infrastructure sectors

How would we describe an industry which is expected to wrestle with 300 million pages of regulatory documentation by 2020? Brave. That is exactly what the financial services industry is: brave, and ready to face the future. Approximately £60 billion will be spent every year in the UK alone on meeting regulatory obligations, one study has predicted. This is equivalent to a staggering 2.6% of the nation’s GDP. The cost is worrying, and customers will bear the brunt of it. Even more alarming is the burden such regulations will put on people assigned to keep pace with them. Those employees’ jobs will become exasperatingly repetitive. One tiny error in managing documents and details could get organizations into deep trouble with regulators, investors and customers. However, technology can change all that. With 'finnovation' advancing, soon work may not seem like work anymore. Instead, technology will take over jobs in fields such as compliance, trade settlements and cross border payments. Employees will once more be able to use their intelligence, intellect and intuition - characteristics that are critical to business, and that machines do not possess - to become innovators and explorers. More importantly, they can use the available time to improve customer experience, which is more art than s

In the future, your job may not feel like work. Here’s why

In the future, your job may not feel like work. Here’s why

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