NEW INDUSTRY REPORT: We surveyed hundreds of people and found that awful experiences harm consumers more now that we’re 'in' the internet. Today, with smartphones and other devices, we’re constantly reliant on the internet, blurring the lines between the real world and the web. Everything is smart, payments are touchless, cell service is vital, and the bugs are much, much worse.
In our report, Every Experience Counts, we share the findings we uncovered from a survey of 500 people in the US. You'll read real-life stories of what it's like for people when things go sideways online, how bad (even harmful) digital experiences can change how people perceive companies, sway their purchasing decisions, and significantly damage your bottom line.
Read 'Every Experience Counts' here! https://lnkd.in/geQBTBEc
Software Engineering Team Lead at Appdome
4dWas great meeting you guys! See you soon 🙂