Sainsbury's’ Post

This week, we spotlight Empowering Women in Customer Service – an initiative close to our heart at Humach. Dive into our latest resource that showcases the incredible journey of women in tech and customer service. From frontline agents to tech innovators and leaders, women are the driving force behind transformative customer experiences. Discover: - Inspirational stories of women who've reshaped the customer service landscape. - Strategies for fostering an inclusive workplace that empowers women. - The significant impact of female leadership on innovation and customer satisfaction. Join us in celebrating the achievements and contributions of women in customer service and tech. Together, let's inspire a more diverse, equitable, and innovative future. Download the guide now and be part of the change. #EmpoweringWomen #CustomerService #WomenInTech #Innovation #WomensHistoryMonth #WomenInSTEM 👉 Download Your Guide

As we approach #InternationalWomensDay2024 - we wanted to be the first to celebrate the Outstanding Women in CX in the UK for challenging the status quo and taking the lead in shaping the future of CX. 👏 Tina Cramp at TEMPLESPA Skincare 👏 Sandra Lopez Varela at Bugaboo 👏 Elvira Ye at Bugaboo 👏 Tatum Verlin at Bugaboo 👏 Flora M. at Bugaboo 👏 MARIA IVANOVA at Samsung Electronics 👏 Jennie Hopkins at instantprintuk 👏 Stefania Festi at Superdrug 👏 Lisa van Hilling at TGR Ventures LTD 👏 Alexandra Ramos at TGR Ventures LTD ♀️ Women make up only 28% of leadership positions in the #CX sector globally, according to a recent report by McKinsey & Company. So, we still have work to do. This number may seem unsurpassable, and the challenge seems big - but it’s not. As a woman-founded, 70% woman-led, and predominantly women-owned company, we see firsthand the importance of increasing the proportional representation of women in #marketing and CX. When diverse perspectives and voices are brought to the table, it leads to more innovation, more inclusivity, more equity, and better outcomes for organizations - and, crucially - customers. We take pride in having bold, creative, and inspiring women as part of our Growth Makers Club community. We don’t just celebrate women as part of #IWD2024 - we do it every day. #WomeninCX #OutstandingWomenInCX #shemarkables

We are overjoyed to have 𝗠𝘀. Ebtihal Taha PCC; CEO, Fekrkhan- at the 𝟓𝐭𝐡 𝐄𝐝𝐢𝐭𝐢𝐨𝐧 𝐨𝐟 𝐭𝐡𝐞 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐖𝐨𝐦𝐞𝐧 𝐒𝐮𝐦𝐦𝐢𝐭🌟; 𝗠𝘀. 𝗘𝗯𝘁𝗶𝗵𝗮𝗹 will be leading the discussion for the second workshop of the day🌟; "𝗖𝗵𝗮𝗺𝗽𝗶��𝗻𝗶𝗻𝗴 𝗪𝗼𝗺𝗲𝗻'𝘀 𝗘𝗺𝗽𝗼𝘄𝗲𝗿𝗺𝗲𝗻𝘁 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗖𝗫 𝗠𝗮𝘀𝘁𝗲𝗿𝘆." 🗝️𝗪𝗼𝗿𝗸𝘀𝗵𝗼𝗽 𝗞𝗲𝘆𝗻𝗼𝘁𝗲𝘀: ✅ Find out the insightful journey into the world of Customer Experience (CX) and its profound impact on women's empowerment. ✅Discover the distinction between CX and Customer Service (CS), understand why CX matters, and explore the direct link between CX strategies and the empowerment of women. ✅Engage in enlightening discussions, gain valuable insights, and learn how tailored CX approaches can revolutionize businesses while championing equality and inclusivity ✅Seize the opportunity to elevate your understanding of CX and its pivotal role in empowering women. 👉𝗦𝗮𝘃𝗲 𝗬𝗼𝘂𝗿 𝗦𝗲𝗮𝘁 𝗡𝗼𝘄 & 𝗥𝗲𝗴𝗶𝘀𝘁𝗲𝗿 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝘁𝗵𝗶𝘀 𝗹𝗶𝗻𝗸: https://bit.ly/3RIngT5 📅 Meet us on the 𝟕𝐭𝐡 𝐨𝐟 𝐌𝐚𝐫𝐜𝐡, 𝟐𝟎𝟐𝟒 𝐚𝐭 𝐓𝐡𝐞 𝐍𝐢𝐥𝐞 𝐑𝐢𝐭𝐳 𝐂𝐚𝐫𝐥𝐭𝐨𝐧 𝐇𝐨𝐭𝐞𝐥, 𝐂𝐚𝐢𝐫𝐨. ✨Keep an eye on our platforms for further details... #InternationalWomenSummit #Expand #Embracing_Change #Leading_Economic_Transformation

Joining the 1% of successful women in product is no easy feat. It takes hard work, constant re-skilling, and a willingness to learn and fail. But with dedication and perseverance, you can achieve your goals and make your mark in the industry. Keep pushing and striving for greatness, and you'll see that the journey is just as rewarding as the destination. #WomenInProduct #ProductManagement #GrowthMindset #womenincloud

As we approach #InternationalWomensDay2024 - we wanted to be the first to celebrate the Outstanding Women in CX in CEE for challenging the status quo and taking the lead in shaping the future of CX. 👏Dominika Rudnicka at 5.10.15. Komex S.A. 👏Jessi C. at Remix by thredUP  👏Agnieszka Gołuszka at Salestube 👏Emilia Sobiesiak at eobuwie.pl SA 👏Basma E. at KILIAN PARIS  👏Maud Stet at Foodello - Fiksuruoka.fi ♀️ Women make up only 28% of leadership positions in the #CX sector globally, according to a recent report by McKinsey & Company. So, we still have work to do. This number may seem unsurpassable, and the challenge seems big - but it’s not. As a woman-founded, 70% woman-led, and predominantly women-owned company, we see firsthand the importance of increasing the proportional representation of women in #marketing and CX. When diverse perspectives and voices are brought to the table, it leads to more innovation, more inclusivity, more equity, and better outcomes for organizations - and, crucially - customers. We take pride in having bold, creative, and inspiring women as part of our Growth Makers Club community. We don’t just celebrate women as part of #IWD2024 - we do it every day. #WomeninCX #OutstandingWomenInCX #shemarkables

🌟 Introducing the emblem of unity, connection, and empowerment: the logo of the Women in Tech Alliance. 🌐💪 At the heart of our identity lies a symbol inspired by neurons - a testament to the profound connections and unity we strive to foster. Our logo is more than just a design; it's a declaration of our mission to bridge gaps and build lasting alliances among individuals, companies, and nations 🔅 With each line and curve, our logo narrates the story of collaboration, highlighting the beautiful fusion of technology and the dynamic energy of women, non-binary and gender-nonconforming individuals. It represents our commitment to leverage the collective strength that emerges when we come together, transcend boundaries and create impactful changes. 💪 Join us on this journey. Let's innovate, empower, and unite. Because together, we are unstoppable. 💖💻 #womenintechalliance #unityintechnology #empowerment #innovation #techforgood #sweden

As we approach #InternationalWomensDay2024 - we wanted to be the first to celebrate the Outstanding Women in CX in North America for challenging the status quo and taking the lead in shaping the future of CX. 👏 ★Allison McGuire at Paper Mart 👏 Amy Edens at Blink Fitness 👏 Stephanie J. Youmans at Blink Fitness 👏 Kim Yeoman at Snap Finance 👏 Nicki Lamont Cholfe at Plan International 👏 Jennifer Brannen at CityPASS® 👏 Sonia Arefian at MAXAROMA 👏 Danielle Constance Jones at PATTERN Beauty 👏 Jasmin Estrada at PATTERN Beauty ♀️ Women make up only 28% of leadership positions in the #CX sector globally, according to a recent report by McKinsey & Company. So, we still have work to do. This number may seem unsurpassable, and the challenge seems big - but it’s not. As a woman-founded, 70% woman-led, and predominantly women-owned company, we see firsthand the importance of increasing the proportional representation of women in #marketing and CX. When diverse perspectives and voices are brought to the table, it leads to more innovation, more inclusivity, more equity, and better outcomes for organizations - and, crucially - customers. We take pride in having bold, creative, and inspiring women as part of our Growth Makers Club community. We don’t just celebrate women as part of #IWD2024 - we do it every day. #WomeninCX #OutstandingWomenInCX #shemarkables

Want to celebrate women's achievements and boost retention? A leading automaker faced a worrying trend: women leaving in droves. To keep them engaged and empowered, they turned to CultureRox. We helped design a unique hackathon, exclusively for women, where diverse teams tackled real issues through collaboration. This insightful case study delves into: ✳The challenge: Retaining and celebrating female talent. ✳One of our platform solutions: An inclusive hackathon fostering collaboration and skill recognition. ✳Positive outcomes: Reduced attrition, empowered women, and a more inclusive work environment. ✳Happier workforce: The result? A notable drop in female attrition, proving that inclusivity leads to success. Read more here➡ https://lnkd.in/eU_kXYYU 🔗 For more information contact us at ➡ ask@journyz.com #Journyz #ActAsOne #HybridWork #Culturerox #LeadershipDevelopment #WomenInTech #GenderEquality #Empowerment #DiversityAndInclusion #TechLeadership #InnovativeLearning #ProfessionalGrowth #SkillDevelopment #CareerAdvancement #TeamCollaboration #Mentorship #BusinessStrategy #InclusiveCulture #FutureLeaders #PersonalDevelopment #CohortLearning #WorkplaceDiversity #LeadershipExcellence

Did you know? Women are a major force in the tech world! But how often are their needs reflected in product design? Including more women on development teams can lead to more user-friendly and inclusive experiences for everyone. After all, products should work well for all users, regardless of gender. By bringing diverse perspectives to the table, we can create tech that's truly beneficial and enjoyable for everyone. #akshayyacorporation #businesssoftware #empoweringcareers #womenintechnology #diversityintech #techinnovations #womenleadershipforum #futureofworkplace #techdiversity #womenempowermentcoach #womenempowerment💞 #womenempowermentmovement

Unveiling some pretty big plans regarding the future of Women in CX last week (check out our latest blog post if you haven’t already!), today it’s pedal to the metal as the team work on making our vision a reality! 🚀   With experiences to design, journeys to map and lots of exciting events and content in the works, if, like us, you’ve got a to-do list as long as your arm, here’s your Monday morning reminder to breathe, prioritise, and own it. ⚡   Broadening our scope and becoming something much bigger, to learn more about our future vision, check out our latest blog post, ‘The Pivotal Role of Women in Shaping the Future of Customer Experience’. To do so, click the link in the comments below 👇 or visit https://lnkd.in/eMxTQHWN.   #WomenInCX #CustomerExperience #Community