“Joi tự làm là chị okay.”
Marketing 101 taught me to ask the question…”what’s in it for me?”
Building The Joi Factory taught me the power of trust.
Food safety in Vietnam, especially plant-based food, is at best, questionable, given the amount of preservatives used. So everytime we launch a new dish, with new ingredients, our guests would often ask us if we make it ourselves.
A guest once messaged us on Facebook, that “as long as Joi makes it (rather than buying pre-mixed food), then it’s okay by her.”
This gave me a huge sense of pride…and at the same time, a great sense of responsibility.
In a market where food safety is so often questioned, Joi customers give us a blank check…as long as we make the food, they will trust that it’s safe—they trust Joi to take care of them.
And so I often remind our team that this level of brand trust is something that even some multi-billion dollar companies don’t have, in Vietnam and internationally…and it is ours to lose.
Strategic Insurance Solutions: Minimizing Risk and Maximizing Value
8moCongratulations on launching your first digital campaign! 🎉🌟 It's wonderful to see a brand that focuses on creating social change through specialty baked goods. Wishing you all the success and may your team continue to spread #humangoodness through their delicious creations! 👏🍰