Rozalia Kiss’ Post

What industry peeps are joining me in Bellevue today?

This week’s CX Cowboy CX review is on a Marriott Hotels property in St Pete Florida called The Vinoy Renaissance St. Petersburg Resort & Golf Club. 📋Rating: Service Quality ⭐️⭐️⭐️⭐️ Product Quality ⭐️⭐️⭐️⭐️⭐️ Customer Support ⭐️⭐️⭐️ Ease of Use ⭐️⭐️⭐️⭐️ Value for Money ⭐️⭐️⭐️⭐️⭐️ Timeliness ⭐️⭐️⭐️⭐️ Environment ⭐️⭐️⭐️⭐️⭐️ Communication ⭐️⭐️⭐️ Personalization ⭐️⭐️⭐️⭐️⭐️ Loyalty & Retention ⭐️⭐️⭐️ Total score from the 🤠CX Cowboy and The ⭐️⭐️⭐️⭐️⭐️Ranch Is 4 Stars! Property is phenomenal but I’m noticing a real gap for Marriott with their CX at multiple properties. #hospitalityindustry #cx #reviewsmatter #fivestarservice #customerexperience

Without these 6, I still would have been figuring out how to get out of The Knickerbocker Hotel. Same with the 9-5, they put in the work and make things happen. Such a great team! #thankyou #marketingteam #marketing #teambuilding #team #teamouting

Valet keeps love alive and keeps couples together. Less arguments in the car park😁! Happy VALETine's Day. #retail #hospitality #valetparking #hotelindustry #customerexperience #parkingtechnology #valetindustry #drivewaymanagement #conciergemanagement #customerexperiencesmatter #firstclassvaletau

Excited to engage with fellow professionals at IMEX this week! 🤝 Considering strategic partnerships to boost your Group Sales performance? Let's explore how Parclanes technology can elevate your results. Reach out and let's discuss! #IMEX #StrategicPartnerships #GroupSales 🚀

Step into the spotlight of unforgettable experiences with the Ramee Recollections Series! ✨ Join our customers in a mesmerizing carousel of stories that define the essence of Ramee hospitality. Your story could be the next chapter - share it with us at enquiry@rameehotels.com #RameeRecollections #CustomerReviews #MemoriesWithUs #RameeGroupOfHotels #hotelstay #lifestyle #reviews

Today it’s time to 𝗔𝗦𝗞 𝗢𝗨𝗥 𝗣𝗔𝗥𝗧𝗡𝗘𝗥 💁🏼 We asked Jens Riemann from Cost & Logis: 1. what distinguishes the partnership? 2. how did the partnership come about?  3. what does your company stand for and why is it the perfect complement to HotelPartner? You can find the answers here ⤵️ #revenuemanagement  #Yieldmanagement  #hospitality  #hospitalityindustry  #hotelindustry 

Why Wynn Resorts is a prime candidate for a loyalty and guest engagement overhaul... 🛎 Wynn has established itself as the go-to destination for high-end clients seeking unparalleled experiences and accommodations. Seriously, they're the best. 👏 As a member myself, "Wynn Rewards" has been a step in the right direction, but the program has yet to keep up with the resort's stellar reputation. 🚀 Take a look below and see what Wynn's loyalty program *could* look like if it were powered by OneOf. Are there other loyalty programs that could use a review / overhaul? Share your brand or industry suggestions in the comments below, and let's bring them to life! https://lnkd.in/gKzek5i7 #WynnResorts #LoyaltyProgram #GuestEngagement #OneOf #BrandConnection #web3

Traditional loyalty programs tends to be designed as a “One Size Fits All”, how to you turn a “1-to-many” offering to a “1-to-1” personalized relationship with your customers? OneOf Enterprise solves that for the world’s biggest brands.

We are delighted to showcase our latest brand awareness video done for Home and Beyond who provide professional service that focuses on linens, towels and amenities for the hospitality industry. 🌐✨ Connect with Brand Speaks Life for your brand's journey! #BrandSpeaksLife #HomeAndBeyond #DigitalMarketing"