Reuters Institute for the Study of Journalism’s Post

NEW PODCAST! What do audiences say news is for and how do news organisations satisfy these needs? Our latest podcast hosted by @fedecherubini, explores the range of user needs that news satisfies beyond just keeping audiences informed. Our guest is Richard Fletcher, who's authored a #DNR24 chapter on this topic. 🧠 The most important user needs "Across all 47 markets where we did the survey this year, we find 'knowledge' needs - so 'keep me up to date on what's happening', and 'keep me engaged with the news' was the most important alongside 'understanding'. 👩🏼 How importance of user needs varies "News that 'inspires' people, or 'diverts' people, 'entertains' them can become relatively more important for news avoiders, for example. And in some cases for younger people as well." 👏How well the media meets these needs "Overall, people think that the news media does best at serving knowledge-based needs. So in particular, 'update me' (64%). People are slightly less likely to say that the news media does a good job in helping them 'understand' what's happening, and less well still, when it comes to needs around 'doing' and 'feeling'. But I think part of this is perhaps that people don't necessarily expect the news media to provide these things. There are lots of other sources of entertainment online, for example, and they may or may not be looking for the news media to provide this." ⏯️ Listen to the episode across platforms including Spotify and Apple Podcasts. Full audio and transcript on our website: https://lnkd.in/eHKV7Zx3

Our podcast: Digital News Report 2024. Episode 3. What people want from news

Our podcast: Digital News Report 2024. Episode 3. What people want from news

reutersinstitute.politics.ox.ac.uk

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