#Mondaymotivation from Jet2
The Power of Teamwork #peoplemakethedifference #peoplemakeplaces #EX
“Jet2 has once again been rated the UK’s best short-haul airline. It gets five stars for customer service, and while its headline fares aren't always as low as budget rivals, it can work out cheaper when you factor in the free cabin bag allowance.
Regularly rated the UK’s best airline by passengers in our survey, Jet2 has gone from strength to strength in recent years. Its five-star rating for customer service is exceptional for any airline, but especially one that's competing on budget holiday routes. Passengers said the cabins were clean and well maintained and boarding was well organised.
People who fly with it rarely have problems and when they do it’s usually sorted out with friendly efficiency.
It might not always have the cheapest headline fares, but your ticket includes a decent-sized cabin bag and passengers gave it a four-star value for money rating.” Which?,February 2024
I have recently returned from a week’s holiday in Madeira. I travelled with Jet2.
For those who don’t know the island of Madeira, it is located in the Atlantic Ocean, 978 km south of Portugal, and about 700 km west of the African coast.
I've heard that Madeira is not one of the easiest airports to land a jet, from time to time, its location means strong winds can cause delays due to it not being safe to land. This could play havoc with airline schedules. For Jet2, success depends on moving large numbers of people to their resorts and home again, safely, quickly and efficiently.
Q: Why do they have such a location in their schedule?
A: Because many people who holiday in Madeira return.
Customer Loyalty
I don’t know the stats, but my guess is that Madeira must rank very highly in any list of returning holiday makers. Long term success depends on repeat business; customers returning again and again, and telling everyone how great you are. A retired couple I was speaking to were there for their 42nd time, and counting. That’s strong customer loyalty. They holiday other places too, but they keep returning to Madeira. For as long as Jet2 continue to fly to Madeira, their Boeing 737s will be full of happy holidaymakers returning again and again.
#CX for the Win!
Any time we experience great customer service, it deserves a shoutout.
This was my first time travelling with Jet2.
From booking my holiday online, to the team at Edinburgh airport, on the flight, at Madeira airport, the transfer to and from the resort, at my hotel in Funchal, to the information updates, I couldn’t fault any of my experience. #kudos
Hard Work Works
This doesn’t happen by accident. Dedication, hard work, and passion for excellence are what sets the best apart from the rest.
#hardworkpaysoff
Jet2.com and Jet2holidays | Helping our customers 'Have a Lovely Holiday!' | Leeds, England
Which? | The UK’s consumer champion, here to make life simpler, fairer and safer for everyone. | London, England
We want to give a HUGE thank you to all of our incredible colleagues who make us shine brighter every day! ❤ Your dedication, hard work, and passion for excellence are what sets us apart.
#ThankYouThursday
Treatment Coordinator Virsono
2wAwesome work! Toan is STARKEY excellence. His sophisticated wide range of tools,ability and attention to detail, unbelievable. No one can hold a candle up to him. In my cabinet above my work station are many IIC’s, CIC’s that fit my ear because of your impressions RAY and his craftsmanship