Thankful for the opportunity to contribute to Adweek’s latest story on how search consultants are reimagining agency reviews. In the piece, I highlight a major pain point in the industry—RFPs that overemphasize the wrong things, requiring agencies to provide tons of extraneous info and clients to sift through it all: “There are a lot of pain points that all agencies have, and some clients have, as well, around these full-blown, elaborate RFPs that focus on a lot of things that just don’t matter.” Instead, the first step in any search should be deeply understanding the client's business and aligning on the team’s marketing/comms priorities: "I don’t even start talking about potential agencies or start recommending agencies until I feel like I have a really good grasp on their team and their business and all of those other intangibles." What are the latest shifts you’ve seen in the pitch process, either client- or agency-side? Link to Olivia Morley’s full piece below!
Love that you're speaking out on this - and shifting the industry for the better :).
Love to see more creative, and less expensive, approaches coming into the mix! That benefits both sides.
Brand-agency relationship builder. Communications strategist.
3wRead the article here: https://www.adweek.com/agencies/inside-search-consultants-changing-processes/