Rachel Huff’s Post

Ever wondered what makes me the go-to choice for my clients? Let me spill the beans (for YOU to steal that 01 secret!) My specialty:- Navigating the uncharted waters of clients' dreams. They want something great, but the details can be a bit fuzzy. Can you relate? My secret sauce? A subtle dance :- Where I draw out >>>the material information (hidden within the hazy dreams of client in pursuit of greatness) And guess what? I'm pretty darn good at it! Each client is like a unique puzzle!! What works for one might not work for anotherrrrrr!!!! What could be my compass? The initial calls and the first 2 or 3 conversations. They help me learn everything about my clients: - Their style - Their expectations - Their unspoken wishes That's why my clients love me! Well, most of them do!!! (let's keep it real, you can't win 'em all) How do I know this? Because they keep coming back/stick around for continuous collaborations. Isn't it that LOYALTY that speaks volumes?? So, here are 3 things YOU can do to achieve the same: 1. Active Listening (Listening is pure GOLD) 2. Insightful Inquiry (Dive deep for clarity) 3. Rapport Building (Connect beyond professional ties) Client-first isn't just a strategyyyyy!! It's a philosophy that guides:- ✓ every interaction ✓ transforming transactions ✓ into enduring connections. P.S.: Triumph alert! A client switched companies and circled back, making our continued collaboration a definite win. #client #successstory #agencyLife

Pitching to a client who seems unreachable? Here's your secret weapon: the melancholic temperament. They think deeply, value loyalty, and are detail-focused. They're anything but typical. Engage them in a few, simple steps. 1. **Speak Less, Listen More** Win their trust by understanding their deepest concerns. 2. **Quality and Detail Matter** Emphasize your attention to detail and craftsmanship. Be authentic. 3. **Craft Tailored Solutions** Avoid the generic. Demonstrate understanding and commitment to customized offerings. 4. **Patience Pays Off** They’re methodical decision-makers. Honoring their process fosters better connections. 5. **Thoughtful Follow-Up** More than a reminder, it's proof you remember their concerns and are ready to support them. "Selling to the introspective melancholic isn't just an art, it's a strategy." With these tactics, you'll break down walls, cultivate robust relationships, and gain loyal advocates. Ready to transform your approach and see real results? Start today. Your next melancholic client could become your most loyal advocate. If you found value in this post, drop a comment or hit the 'Like' button. For more insights like these, follow my profile Temitope Olamide, #thecopymagnum.

It will only take a split second for our brain to form an opinion, and changing it can be tough! Within seconds of meeting someone, our brain decides if they seem trustworthy for doing business with. That's why making a great first impression is key! Here are some quick tips for you in preparation for this big meeting this week: ✨Have a game plan: Get to know the stakeholder you're meeting - their interests, possible needs, and who they are. ✨Be kind and respectful: Treat everyone well, from the security guard to the big boss. How you treat people says a lot about you. ✨Listen up: Show genuine interest in what others say, avoid interrupting, ask questions, and validate the information you receive. ✨Watch your body language: Display confidence and openness. Learn about postures that might signal disinterest or defensiveness. ✨Build connections: Find common ground with others by being observant or doing a bit of research through mutual contacts or social media. Stay tuned for more tips on how to make a positive first impression in my next post! 💕 #sales #salestips #salesstrategy

Building an online presence is about execution and consistency, one of the biggest bottlenecks to success when your time is so valuable to client-focussed work. There are lots of tools out there to help claim back some of that time but do you feel like sometimes you just don’t know whether what’s going out is even helping to build your reputation? Are your clients or future clients hearing what you want them to hear? Or is it a bit of a guess sometimes? Just a few thoughts from conversations with clients last week 🤔

Get over your fear of asking! You Ask and you might fail sometimes, but if you don't ask you fail every time. Mastering the art of asking is key to success in both personal and professional life. Here are some actionable steps to help you practice this invaluable skill: 1. Be Clear: Clearly define what you want to ask for and why it's important. 2. Build Relationships: Cultivate genuine connections with clients and team members to create a supportive environment for asking. 3. Listen Actively: Pay attention to the needs and concerns of others before making your request. 4. Be Confident: Approach conversations with confidence and assertiveness, but remain respectful and open-minded. 5. Practice Empathy: Put yourself in the shoes of the person you're asking, considering their perspective and feelings. At Taizo.in, I've seen firsthand how effective asking can lead to meaningful collaborations and positive outcomes. By openly communicating with our clients about their hiring needs, we've been able to provide tailored solutions that meet their expectations. Similarly, within our team, fostering a culture of open communication has empowered team members to voice their ideas and concerns freely, driving innovation and collaboration. Remember, the art of asking is a skill that improves with practice. Start implementing these steps today, and watch as your relationships and opportunities flourish. If you found this helpful, reshare this post to your network and follow me Vinoth Mani for content daily at 7:15 am IST

Have you ever worked at the coal face? I don't mean literally Although I know that some may still remember those days... It's a term we use for working "out front" With the customers... commonly known as the paying public I have 🙋🏽♀️ Some of my first jobs were in bars and fast food restaurants, I've even been a ski lift operator! In those jobs, your clients are up close and personal You don't have to try to see things from their perspective, you only have to look at their faces to know whether expectations are being met {or not} And what to do to resolve any issues is obvious {most of the time} Speaking with your client or prospective client in writing is a whole other ball game... 🏈 You don't get to change tack according to the expression on your reader's face ⛵ you don't even get to SEE their face! 😶🌫️ That's why tailoring your messaging takes thorough research... and trial and error. If you've done your homework thoroughly, and know your audience well, there's a good chance you'll get that communication spot on. 🎯 But if not, don't be afraid to experiment. It may be that your first attempt hits the mark exactly with Ideal Client A, yet misses completely with Ideal Client B. They'd both be a perfect fit for you and your business, but their expectations differ. 🤩🤨 Get feedback where you can. Try a "why you didn't buy" survey, or a quick email follow-up to ask the question. Who knows, you may get some extra sales! And don't forget: Keep tweaking that messaging. Done is better than perfect, but that doesn't mean we stop there! Happy Monday everyone! #messaging #customerexperience #feedbackmatters #keeplearning #staycurious #workinprogress

In the fast-paced world of business, it's easy to get caught up in our enthusiasm for what we offer. However, our partner Katie Kohler, President of Staub and Associates emphasized a timeless principle: "Listen More, Talk Less." Especially during that crucial initial call, the goal is to let our prospects take the lead in the conversation about 70% of the time. By actively listening, we gain a deeper understanding of their goals, aspirations, and challenges. Probing questions play a crucial role in this process. We aim to uncover what has been tried, what has worked well, and what hasn't. The more information we can uncover and understand their unique needs, the more it helps us to provide tailored solutions. And by the way, listening more and talking less not only helps in your professional life but also in your personal life. #salestips #customerfocused #listenfirst #communicationmatters

What worries you before a campaign goes live? I’m keen to hear. This is part curiosity and part to make sure that I’m always thinking and anticipating the right pain points that clients potentially have. My way around this is to work in partnership with my clients - I find that our genuine, open, and honest conversations pave the way in my ability to reduce stress and instead maximise the potential of every campaign that goes live. It’s a fine balance but an essential one … #CampaignAnxiety #ClientPartnerships #MaximiseCampaignPotential

Imagine a world where: 🪄 You can paint the perfect picture to describe your project. 🪄 You never second-guess how to approach a tricky conversation. 🪄 Or spend an evening strategising over how to tackle the boss. 🪄 Your team are more open, more friendly, and more collaborative. 🪄 You know just the right tone to set when pitching to that tricky client. 🪄 You anchor down or move with the tide when the conversation shifts. These are life skills, not just ‘work skills’. When you have them nailed, work is enjoyable. Your relationships are silky smooth. Want to know more? My signature 𝟯 𝘅 𝗖’𝘀 𝗠𝗮𝘀𝘁𝗲𝗿𝗰𝗹𝗮𝘀𝘀 is 𝗢𝗣𝗘𝗡. You’ll learn - know what rapport building *really* means - translate customer needs and get that sale - boost the team’s motivation and engagement - create more impact and increase your credibility And that's just for starters. I have NEVER been more excited about a program launch because I KNOW how this programme is literally going to rewire your brain. It’s interactive, so places are LIMITED You'll find more details here: 👉🏻 https://buff.ly/3vKXjuF Have a fabulous Friday!

Would you have that in your house? I remember being asked this question by my boss when I was an apprentice. But the reality was, yes, I would have. As an apprentice getting less than $250 a week in the hand and literally living of mouldy bread and chip sandwiches for lunch, plumbing the multi-million dollar houses I was working on were a pipe dream to me (pun intended). So, from my point of view a job that was functional and compliant but not necessarily the tidiest met the standards of what I would have lived with. This highlights how important it is to understand other’s point of view. The benefits of understanding another’s point of view include: 🔍 Improved Communication: Enhancing communication through empathy and active listening. When you embrace their perspective, you can craft messages that are more effective and considerate. 🤝 Conflict Resolution: Assisting in conflict resolution through understanding and compromise. Acknowledging diverse viewpoints can pave the way for mutually agreeable solutions, steering clear of confrontations. 💪 Enhanced Relationships: Strengthening relationships by fostering trust and rapport. When individuals feel understood and valued, it frequently results in more positive and productive interactions. 💡 Increased Creativity and Problem-Solving: Amplifying creativity and problem-solving abilities. Varied perspectives can spark innovative solutions and a wider array of ideas when addressing intricate issues or challenges. Coming full circle, I’d imagine my old boss’s point of view at the time was something like: Good work = no issues with the customer paying = staff getting paid!