Antares’ Post

In a well-run insurance company, if you randomly selected two qualified underwriters, how different would you expect their estimates for the same case to be?

 ➝ 5%? ➝ 10%? ➝ 20%? Take a second. Think about your answer. 💭 Most executives of the insurance company guessed 10% or less. 

 10% was the median answer and the most frequent. 

 The second most popular was 15%.

 What was the actual difference? Swipe to find out. ➝ A deep-dive on Noise in decision-making common to insurance underwriting and hiring. . . . #insurancecompany #insuranceunderwriting #insurancepolicy #insurtech #underwriting #decisionmaking #hiring #hiringadvice

#hiring Claims Handler, Manchester, United Kingdom, £28K, fulltime #jobs #jobseekers #careers £28K #Manchesterjobs #Lancashirejobs #InsuranceSuperannuation Apply: https://lnkd.in/gCHx_MKx We are actively in search of a proactive and well-informed candidate to join our team in the capacity of a Motor Claims Handler. In this position, you will assume responsibility for the effective management of a wide-ranging portfolio of motor claims, which includes cases related to bodily injury and credit hire, from their inception to final resolution. Key Responsibilities: 1. Compliance with Personal Authority Limits: Uphold a steadfast commitment to honoring established personal authority boundaries, promptly seeking approval from line managers for actions surpassing these limits. 2. Cost Management: Employ exacting control over claim expenses by securing cost-efficient settlements, which necessitates adept negotiation skills and the strategic application of liability and quantum arguments. 3. Document Organization: Uphold rigorous document organization standards, encompassing precise reserve management and the maintenance of a proactive diary system. These practices guarantee the timely review of cases and the efficient monitoring of progress. Requirements for Success: - Comprehensive Knowledge: Possess current knowledge of Motor claims handling, including expertise in Personal Injury, Credit Hire, Indemnity, Liability, Third Party risks, and other associated claim types within the realm of motor insurance. - Negotiation Proficiency: Demonstrate proficiency in claims negotiation, backed by sound liability decision-making and precise cost assessment abilities.

#hiring Claims Handler, Manchester, United Kingdom, £28K, fulltime #jobs #jobseekers #careers £28K #Manchesterjobs #Lancashirejobs #InsuranceSuperannuation Apply: https://lnkd.in/dAAw37kd We are actively in search of a proactive and well-informed candidate to join our team in the capacity of a Motor Claims Handler. In this position, you will assume responsibility for the effective management of a wide-ranging portfolio of motor claims, which includes cases related to bodily injury and credit hire, from their inception to final resolution. Key Responsibilities: 1. Compliance with Personal Authority Limits: Uphold a steadfast commitment to honoring established personal authority boundaries, promptly seeking approval from line managers for actions surpassing these limits. 2. Cost Management: Employ exacting control over claim expenses by securing cost-efficient settlements, which necessitates adept negotiation skills and the strategic application of liability and quantum arguments. 3. Document Organization: Uphold rigorous document organization standards, encompassing precise reserve management and the maintenance of a proactive diary system. These practices guarantee the timely review of cases and the efficient monitoring of progress. Requirements for Success: - Comprehensive Knowledge: Possess current knowledge of Motor claims handling, including expertise in Personal Injury, Credit Hire, Indemnity, Liability, Third Party risks, and other associated claim types within the realm of motor insurance. - Negotiation Proficiency: Demonstrate proficiency in claims negotiation, backed by sound liability decision-making and precise cost assessment abilities.

#hiring Claims Handler, Manchester, United Kingdom, £28K, fulltime #jobs #jobseekers #careers £28K #Manchesterjobs #Lancashirejobs #InsuranceSuperannuation Apply: https://lnkd.in/duJGSDc9 We are actively in search of a proactive and well-informed candidate to join our team in the capacity of a Motor Claims Handler. In this position, you will assume responsibility for the effective management of a wide-ranging portfolio of motor claims, which includes cases related to bodily injury and credit hire, from their inception to final resolution. Key Responsibilities: 1. Compliance with Personal Authority Limits: Uphold a steadfast commitment to honoring established personal authority boundaries, promptly seeking approval from line managers for actions surpassing these limits. 2. Cost Management: Employ exacting control over claim expenses by securing cost-efficient settlements, which necessitates adept negotiation skills and the strategic application of liability and quantum arguments. 3. Document Organization: Uphold rigorous document organization standards, encompassing precise reserve management and the maintenance of a proactive diary system. These practices guarantee the timely review of cases and the efficient monitoring of progress. Requirements for Success: - Comprehensive Knowledge: Possess current knowledge of Motor claims handling, including expertise in Personal Injury, Credit Hire, Indemnity, Liability, Third Party risks, and other associated claim types within the realm of motor insurance. - Negotiation Proficiency: Demonstrate proficiency in claims negotiation, backed by sound liability decision-making and precise cost assessment abilities.

Such a rewarding career.

#hiring Commercial Lines E&S Underwriter, Houston, United States, fulltime #jobs #jobseekers #careers #Houstonjobs #Texasjobs #InsuranceSuperannuation Apply: https://lnkd.in/dqnb7FmM Job Overview: A top P&C Insurance leading wholesale insurance broker and underwriting manager looking to continue to increase our team and have a Commercial Lines E&S Underwriter join. A Commercial Lines Underwriter assesses insurance applications from businesses to evaluate the level of risk involved and determines the terms and conditions of coverage. They analyze various factors such as the nature of the business, financial stability, and claims history to make informed decisions about insurance policies. Key Responsibilities: Application Review: Evaluate commercial insurance applications to determine the level of risk involved. Analyze applicant information, including financial statements, to assess the applicant's creditworthiness. Utilize underwriting guidelines and company policies to assess and approve applications. Risk Assessment: Assess the risk factors associated with insuring a commercial entity. Consider factors such as the type of business, location, industry regulations, and market conditions. Evaluate loss history and claims data to anticipate potential future claims. Policy Determination: Determine appropriate coverage, policy terms, and conditions based on the risk assessment. Calculate premium rates considering the level of risk and coverage required. Customize insurance policies to meet the specific needs of the client while ensuring profitability for the insurance company. Communication: Communicate underwriting decisions to insurance brokers, agents, and applicants. Provide explanations for underwriting decisions and policy terms to clients. Collaborate with agents and brokers to gather additional information or clarify details related to applications. Compliance and Regulations: Stay updated with industry regulations and compliance requirements. Ensure that underwriting decisions adhere to legal and regulatory standards. Data Analysis: Use statistical models and data analysis techniques to predict and assess risks accurately. Utilize underwriting software and tools to streamline the process and improve efficiency. Relationship Management: Build and maintain relationships with insurance agents, brokers, and clients. Provide excellent customer service by addressing inquiries and concerns promptly. Qualifications: Bachelor's degree in Business, Finance, Insurance, or a related field. Strong analytical and decision-making skills. Knowledge of insurance policies, underwriting guidelines, and risk assessment techniques. Excellent communication and interpersonal skills. Attention to detail and ability to work in a fast-paced environment. Familiarity with underwriting software and data analysis tools. Relevant certifications

I recently handled a claim where the carrier’s desk adjuster insisted on bypassing an onsite inspection for a significant loss, suggesting, "Just send me your estimate and we'll review it..." There are several problems with this approach… It's very hard for a desk adjuster to properly critique an estimate, when they have never seen the loss in person. Negotiating a fair and equitable settlement when only one party has been to the loss and understands the nuances of the damages is quite difficult and not very effective. In addition, carriers often have internal loss thresholds mandating higher levels of review and adjuster involvement. On significant losses, submitting an estimate without the carrier's onsite presence is likely to prompt the eventual involvement of a field adjuster, especially if the estimated amount is over the threshold for the carrier to handle a claim “remotely”. This results in the need for a reinspection, adding unnecessary delays to the claims process and wasting valuable time for both the insured and the carrier. In this case, to ensure the carrier fully grasped the extent of the damages, I shared onsite photos and detailed descriptions of the loss, emphasizing the necessity for an onsite field adjuster. As anticipated, this proactive approach led to the swift assignment of a field adjuster and subsequent escalation to a “large loss” adjuster. Understanding the intricacies of insurance company protocols helps ensure that claims are not only managed more efficiently but also resolved more effectively, aligning with the best interests of all parties involved. #ClaimsManagement #PublicAdjuster #PropertyLoss #ClaimsProcess #EfficiencyInClaims

My own career in claims management has been incredibly rewarding: it's been hugely varied, challenging, fun and exciting. But those trying to recruit excellent claims personnel understand that the image of a career in claims needs an urgent makeover! As Crawford & Company's CEO, Rohit Verma, points out, "the industry should aim to bring awareness of career opportunities to high schools, progressing through associate degree programs and into college programs." There are 2 steps in Rohit's suggestion: 1. First, a well-mapped training program, with clear and attractive career paths needs to be developed. 2. Only after a training program & career path options are properly packaged will the industry be able to market claims careers to young people as an attractive professional choice in a competitive talent market. To the Insurance Council of Australia, and other stakeholder representative bodies, I propose an industry summit to identify the issues (including what *are* the claims jobs of *the future*? and which areas of expertise will be needed?) and then develop a framework of solutions to ensure we can attract and retain the best people. Because, surely, claims are the core deliverable of our industry, aren't they? If we aren't doing this properly, what are we actually selling to our policyholders? #insurance #claims #recruitment #talent

#hiring General Liability Claims Specialist I, Dallas, United States, fulltime #jobs #jobseekers #careers #Dallasjobs #Texasjobs #InsuranceSuperannuation Apply: https://lnkd.in/g2Yb2Zq7 At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report into one of the following North American Claims offices: Dallas, Atlanta, Omaha, Overland Park, Schaumburg, Sacramento, Parsippany, Rancho Cordova, Addision, Rocky Hill, Woodland Hills, Owings Mills or Maitland. Zurich North America is hiring an General Liability Claims Specialist I to join our team! With moderate direction, handles general liability single and multi-party personal or commercial line claims of low to moderate exposure and complexity within specific limits of authority by following established protocols to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service. In this role you will be responsible for: Document claims file by accurately capturing and updating claims data/information in compliance with best practices for low to moderate exposure and complexity personal or commercial line claims. Exercise judgement to determine liability by gathering and analyzing relevant facts; utilizing applicable law; establishing basic principles of negligence. Exercise judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage. Work to have a timely resolution to claims by developing case strategy; developing a case evaluation; escalating issues as appropriate. Establish timely reserves and perform ongoing review throughout claims cycle within authority limit by estimating and validating value of claims. Assess damages by calculating applicable damages or range of damages allowed by law. Negotiate settlement of claim by establishing appropriate negotiation strategy and utilizing available tools and resources within authority limits. Meet quality standards by following best practices. Ensure customer service by proactively communicating information; responding to inquiries; following customer protocols and may participating in customer marketing efforts. Manage expenses by working within vendor approved networks and managing scope of work assigned to outside contractors

#hiring *Property Field Claims Adjuster (Milwaukee, WI)*, Milwaukee, *United States*, $90K, fulltime #jobs #jobseekers #careers $90K #Milwaukeejobs #Wisconsinjobs #RealEstateProperty *Apply*: https://lnkd.in/gA_7PHX2 Job Description Job Family Summary You will investigate and maintain property claims. You will determine liability, secure information, review coverages, arrange appraisals, and settle claims. Job Summary The Claim Adjuster position supports the Claim Division goal of ensuring customer service industry leadership and partners with agency to deliver seamless claim service. An experienced adjuster who can work on moderately complex claims. You will work in the field and handle moderately complex homeowner property field claims in the Greater Milwaukee area (you must be located in that area in WI). A company fleet vehicle is provided with the position. Position Compensation Range:$55,000.00 - $90,000.00 Pay Rate Type:Salary Compensation may vary based on the job level and your geographic work location. Job Description Responsibilities:Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, and public personnel.Identify complex issues and find assistance. Handle claims on a good faith basis.Handle both 1st party and 3rd party claims under multiple policies types and numerous endorsements.Conduct on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, and public adjusters.Respond to customer inquiries, makes appropriate decisions and close files.Interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and apply to all parties for assigned losses.Provide all parties with claim process and status; answer questions or redirect to other areas. Requirements:You will have familiarity with Xactimate or prior property field claims experience (alternatively, you may have construction, restoration, or mitigation experience). You will have 2-10 years of experience.Your offer will be made contingent on the results of applicable background checks.Your offer will be contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.Our policy restricts consideration of applicants needing employment sponsorship (visa) to specialty occupations. Sponsorship will not be considered for this position unless otherwise specified in the posting. You will report to a Claim Manager. This is a flexible work arrangement where you will work from home, meaning you will not report regularly to an office, but you still must be located in the greater Milwaukee, WI area. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, training and culture ev