Prime 8 Consulting’s Post

💡Knowledge is power. Your clients' success is your success, and keeping them engaged and informed is key. That's why we're excited to highlight our transformative integration with Bigger Brains. 🔑 With CloudRadial and Bigger Brains, you can offer your clients training videos and personalized learning paths giving you a major differentiator in the MSP industry. 🔥 🚀Ready to boost your MSP's success and offer top-notch training for your clients? Click the link below to learn more!👇 https://hubs.ly/Q023xPm70

Transform employee training with webinars! 🛠️ Launching Virtual Training Successfully: ▶️ Set Clear Goals: Define objectives—skills, brand awareness or leads. ▶️ Tech Matters: Choose a stable platform that integrates smoothly. ▶️ Compelling Content: Focus on informative, continuously improving material. 📚 Hosting Pro Tips: ▶️ Boost Attendance: Know your audience, create a syllabus, offer incentives. ▶️ Engagement Your Audience: Use polls, surveys, chat throughout the course. ▶️ Offer certification: Provide real-time certification for busy professionals. https://bit.ly/3v3HOgY #VirtualEvents #DigitalEngagement #marketing

Having diverse training content types is essential to providing an engaging, dynamic sales force experience. For crucial tips on creating maximally varied digital training products, see our 2024 Sales Content Development Guide: https://lnkd.in/dzfcQEV5 #FrontlineEnablement #SalesEnablement #SellerEnablement #Rallyware #Technology

Yesterday I talked about how you may want to use a campaign to target current clients, especially in the onboarding process. One great way to do that is with video. 65% of the population are visual learners and people retain 80% of what they see versus 20% of what they read and 10% of what they hear. (see: https://lnkd.in/gYtCGE7B.) We recently worked with a client who developed an ordering portal for doctors and consumers. With her guidance, we took two approaches: a short promotional video to highlight the benefits of the new portal and a longer tutorial video that will be easily accessed inside the portal. She provided an outline of the key components of the video and then we jumped into the portal to do screen captures and recordings and developed a script to go along with each step. By having a video for onboarding, our client is increasing the likelihood of successful usage of the portal, decreasing frustration for customers and decreasing call volume for customer service.

🔔 EnableHub Alert: Explore the impact of personalized learning! 🔔 📈 Tailored training boosts sales performance! See why companies with adaptable training strategies see a significant increase in quota achievement and retention rates in our latest blog. Discover the power of personalized learning to enhance sales success. Learn from industry insights and innovative technologies that are reshaping sales training. 🧐 🚀 Transform your team’s potential into measurable growth and success today! 🔗 : https://lnkd.in/ebCj9FRQ

Don't forget to register for SmartSuite's January Live Training Class | January 25th We are thrilled to invite you to our SmartSuite January Training Class on January 25th starting at 7 AM PT. This training is a perfect opportunity for you to enhance your knowledge and skills on our powerful platform. Whether you're a beginner or a developing user, learn more about the key fundamentals, unlock the full potential of SmartSuite, and even become SmartSuite Certified for free. Training Details: Date: Thursday, January 25 Location: Live Zoom Session Hosted by: Emma Montgomery, Customer Onboarding Specialist & Nate Montgomery, Solutions Engineer Agenda: Part 1: The Fundamentals of SmartSuite (7:00 am - 9:00 am PT) In this session, you'll gain a solid understanding of SmartSuite as a platform, including key functionalities that are essential for all end-users. Part 1 is an excellent entry point for newcomers to SmartSuite, whether you’re entirely new to the platform or have recently been introduced to your team’s workspace. Part 2: Building with Confidence (9:30 am - 11:30 am PT) Learn how to use the building blocks of SmartSuite and discover how to implement solutions that will empower your teams. Part 2 is perfect for individuals who are looking to kickstart the development of Solutions for their own teams or are involved in implementing workflows for other teams or clients. This session will equip workflow owners with the essential knowledge and tools to create impactful Solutions that empower teams and drive success. Recommended (Optional) Certification Opportunity: (12:00 pm - 2:00 pm PT) Take the opportunity to become SmartSuite Consultant Certified with a live, free certification exam. You must attend Parts 1 or 2 of the training to qualify for the free certification offering. If you're eager to join this month's training class and take your SmartSuite skills to the next level, please complete the registration request form here: https://lnkd.in/gcn5ZdXX

Trying to decide between purchasing off-the-shelf or custom call center training solutions? 🤔 Read our blog to learn about the pros and cons of off-the-shelf vs custom call center training courses and how choose for maximum performance improvement. 📚 🧠 https://hubs.li/Q02nnHkl0 #callcentertraining #contactcentertraining #agenttraining #trainingprograms #contactcentersolutions #customtraining #callcenterservices

Resources for marketing your customer education programs I've said it once, I'll say it again: The key to successful education programs is marketing! Here are some resources I've collaborated with folks on to speak to this specifically: 1️⃣ How to Get Your Customer-Facing Teams Sharing Education Content (thanks to Nick Hershey, Monica Sindwani Walsh, Evan Hall, and Ashley R. for contributing their experiences to this): https://lnkd.in/edw-63JT 2️⃣ 5 Ways to Market Your Education Programs (featuring examples from Atlassian, Coursera, Intellum, Partnerships Experience Academy, Personio, HubSpot Academy, G2, Emburse Certify, Gusto, and Sendoso): https://lnkd.in/eT3NuFUm 3️⃣ Marketing for Education Programs Webinar Recording (featuring the brilliant Hannah Waddams and Lindsay Thibeault): https://lnkd.in/ereXsm7H 4️⃣ Mixology Video Series (Kristine Kukich and I talk about Customer Education & Customer Marketing): https://lnkd.in/epKQiGpj Happy marketing! And feel free to reach out with any additional suggestions or questions—here to help and continue learning! #CustomerEducation #CustomerTraining #MarketingForLearning

There's been a common trend with customers telling me they need to do more with less – many enterprises we talk to have approached learning in a fragmented way. This is being driven by the increased number of remote workers and by unintentionally having multiple learning providers across business units.    Eventually, this leads to siloed learning within organizations - which isn’t just more expensive; it is also negatively impacting the traction and application of skills for learners and for their organization.    At QA we use a joined-up approach to Learn, Master, and Apply skills. We can see that it drives better business outcomes by creating continuity in the learner journey, collaboration across teams, and connection across silos.    I want to share a free copy of our buyer’s guide. It includes: - Insights into the latest trends and best practices in training.  - Information on how to align your training strategy with your business goals effectively.  - Advice on how to approach learning providers to get the most information up front.  - A worksheet to plan your next conversations and to streamline your conversations with confidence.    Reach out to talk to me about our unique approach and consolidating vendors at tom.russo@qa.com. Link to our free Buyer’s Guide: https://lnkd.in/eRnt5vcq