Press Ganey’s Post

Healthcare is in a constant state of innovation. From pioneering new treatments to revamping care delivery models, the pace of change is relentless. But amidst this evolution, one thing remains constant: patient expectations.   Press Ganey understands patients today demand a different kind of healthcare experience. They want personalized care, clear communication, and access to information. Yet, as our data reveals, gaps still exist across regions, demographics, and age groups. Download your copy below.

As we work together to improve the patient experience, data is one of the most important tools Press Ganey can contribute. Our "Patient Experience in 2024" report provides important insights into how patients feel about healthcare experiences today, informing strategies for how the industry can drive patient trust and loyalty.   In the case of 2024—with top-line measures for inpatient, ambulatory, and medical practices at a five-year high—the goal is to continue to improve the patient experience and ensure its exceptional every time.    Read the full report below.

After analyzing PX data from all angles, and considering how different people experience care, inequities continue to persist. Factors like race and ethnicity, sex and gender identity, age, and other factors can lead to different reported experiences of care.   For example, as Gen Z and millennials become the driving force in healthcare, they report lower LTR scores (77.7 and 80.3 compared to 85.1 for baby boomers). Younger generations have different values and prioritize different things than their predecessors—things like ease of access and their digital experience.      Discover the more ways these factors influence different healthcare journeys in our "Patient experience in 2024.” 

🚨 #PXWeek Resource 🚨 $4.3T—this is how much the US spends on healthcare annually. Active patient choices impact more than 60% of that spending. The companies investing in patient experience improve healthcare outcomes, business performance, and countless lives. Check out "The Ultimate Guide to Understanding What Patient Experience Is and Why It’s Important" for insights on: ✔ The three elements with the greatest impact on patient-centered care ✔ Why tracking patient satisfaction doesn't go far enough ✔ The clinical and business benefits of investing in PX Want to increase buy-in around boosting PX in your organization? This article is a great place to start! #PX #patientexperience #PXTogether https://lnkd.in/gtGV_AMb

"They defined patient empowerment as the patient’s participation as an autonomous actor taking increased responsibility and a more active role in healthcare decision-making." See how your organization can achieve the quintuple aim here: https://lnkd.in/gxc8ezkt

"They defined patient empowerment as the patient’s participation as an autonomous actor taking increased responsibility and a more active role in healthcare decision-making." See how your organization can achieve the quintuple aim here: https://lnkd.in/gxc8ezkt

In today's healthcare landscape, it's more important than ever to prioritize patient-centered care. That's why I'm excited to share some insights on clinical patient care processes that are making a significant positive impact on healthcare outcomes. From initial diagnosis to customized treatment plans, and throughout the care journey, utilizing streamlined clinical processes allows for seamless collaboration among healthcare professionals. These practices enable us to provide the highest quality of care to our patients, fostering trust and strong patient-provider relationships. By staying current on best practices and continually refining our approach, we can deliver more efficient, effective, and compassionate care for all. I'm proud to be part of an industry that prioritizes the well-being and satisfaction of its patients above all else. If you have any insights or experiences with patient-centric clinical processes, feel free to share in the comments below. Let's work together to improve the healthcare experience for all. #Ma3anDigitalTransformation #your_digital_transformation_Partner

Engaging with patients transcends traditional medical care—it's about fostering a collaborative relationship where their voices are valued, and their experiences shape the healthcare journey. These efforts not only enhance the quality of care but also contribute to the shift towards appropriate and value-based care, where the focus is on improving patient outcomes and experiences while managing costs.   Join Dr Morris as she explores the dynamics of patient engagements and partnerships at the ACE Value-Based Healthcare 2024. go.gov.sg/aceconf9 #TransformingHealthcare #ValueBasedHealthcare #ACEConference2024 #PatientEngagements #PatientPartnerships

In today's healthcare landscape, it's more important than ever to prioritize patient-centered care. That's why I'm excited to share some insights on clinical patient care processes that are making a significant positive impact on healthcare outcomes. From initial diagnosis to customized treatment plans, and throughout the care journey, utilizing streamlined clinical processes allows for seamless collaboration among healthcare professionals. These practices enable us to provide the highest quality of care to our patients, fostering trust and strong patient-provider relationships. By staying current on best practices and continually refining our approach, we can deliver more efficient, effective, and compassionate care for all. I'm proud to be part of an industry that prioritizes the well-being and satisfaction of its patients above all else. If you have any insights or experiences with patient-centric clinical processes, feel free to share in the comments below. Let's work together to improve the healthcare experience for all. #Ma3anDigitalTransformationIraq #your_digital_transformation_Partner

🚀✨Absolutely thrilled to share the transformative power of Well-Beat's Pathway feature in patient engagement!    🌐 Well-Beat's Pathway feature revolutionizes healthcare by offering a dynamic and adaptable tool for clinicians. Tailor treatment plans with precision, aligning medical protocols and business rules to elevate patient-centric care. The beauty lies in its seamless integration, directly complementing your EHR for a comprehensive and unified healthcare approach. Pathway provides unparalleled flexibility, empowering clinicians to craft customized care journeys. Whether managing chronic conditions or specific treatments, create a roadmap that resonates with each patient's unique healthcare needs. 🔐 In the realm of healthcare excellence, patient engagement is the key, and Well-Beat's Pathway feature is your asset for unlocking personalized care. It's time to elevate patient engagement to new heights with Well-Beat. Ravit Ram Bar-Dea, David (Dudu) Voschina, Keren Aharon, Steve Emery, On Amir, David B. Nash, MD, MBA, Vlada Aleksandrova, Nika Hrytsyshyn #PatientEngagement #HealthcareInnovation #WellBeatPathway #patientcommunication #healthcare #aihealthcare #parientcare #clinical #cpt #healthcarejourney #healthcarecommunications