Pradeep Raman’s Post

✨Episode 186 is Live!✨in partnership with RotaCloud ✨ **A Journey of Excellence in Hospitality** ✨ I had the pleasure of speaking with the remarkable **Guillaume Marly**, Managing Director at Hotel Café Royal. His story is brilliant and his insights into the world of luxury hospitality were nothing short of inspiring. Here are three key takeaways from our conversation: 🔑 **Unwavering Commitment to Guest Satisfaction** - Guillaume shared a story about a guest request that involved going through extraordinary measures to meet their needs, only for the guest to change their mind at the last moment. This highlighted the "nothing is impossible" attitude in hospitality and the dedication to making guests feel valued and heard. 💡 **The Importance of Mental and Operational Discipline** - Drawing from his time in the military, Guillaume emphasised the value of mental discipline and a commitment to excellence in quality. These principles have guided him in leading high-performing teams and transforming hotels into sophisticated, revered establishments. 🌟 **Leadership and Adaptability in a Dynamic Industry** - Guillaume's career is a testament to the importance of adaptability and learning from diverse experiences. From creating a Michelin-starred restaurant to revamping hotel spaces, his journey underscores the significance of embracing change and striving for continuous improvement in hospitality. Listen to the full episode for more insights on leadership, resilience, and the pursuit of excellence in hospitality. 🎧Available on your podcast app of choice or link to listen in the comments below 👇👇👇 #HospitalityMeets #Podcast #Leadership #LuxuryHospitality #Excellence #CareerGrowth #GuestSatisfaction

As everyone looks back to get ahead and businesses resolve themselves to gun for growth over the coming quarters, we’re reminded of a conversation with long-time friend and all-round luxury industry ace Julia Perowne. Welcoming Jules to our What The Luxe podcast last year, she and host Fred Moore talk the dreaded ‘overtourism’ and the specifics of why – in a world of too much choice – pillow menus and nine different mineral water options aren’t the defining markers of modern luxury. And neither is a colossal portfolio of properties across every so-called hotspot or hidden gem. Among anecdotes, insights and a short list of hotel icks, Jules makes the case for what not to do when crafting a luxury hospitality proposition (insights gleaned from Perowne International’s incredible partnerships with the likes of Raffles Hotels & Resorts and Six Senses Hotels Resorts Spas) alongside a call for clever brands to prioritise integrity in an industry obsessed with growth. Listen now on Apple or search ‘What The Luxe’ wherever you get your podcasts: https://lnkd.in/eQ68yXg8 🎧 #MatterOfForm #WhatTheLuxe #Podcast #Luxury #Strategy #Branding #Experience #Storytelling #CX #Hospitality #LuxuryTravel #Spotify #ApplePodcasts 

Check out our upcoming webinar with Hotel Business Magazine. Learn the steps to building a powerful revenue management strategy directly from industry thought leaders - Klaus Kohlmayr, lenn Haussman, Cesar Wurm, Federica Bresciani and Glen Haussman. #RevenueManagement #HotelManagement #Hospitality

The first podcast episode is live😍 Hospitality insights with Yahia, who was part of Burj al Arab development team, Atlantis, Rove and many more. Check it out and learn of his experiences! 🤓 #uae #hospitality #hotels #podcast

The “You Can Be Anything” Barbie slogan could apply just as easily to the ever-expanding brand choices of major hotel groups such as IHG Hotels & Resorts which now has 6,200 hotels in more than 100 countries. In the hotel world, striving to be the guests’ “everything” for work and play (or the blending of the two) is the dream. In the latest episode of the Distinguished podcast, Julienne Smith, Americas of IHG Hotels & Resorts, illuminates the qualitative values and practices that deliver on the brand promise of exceeding quality expectations. Listen: https://lnkd.in/gKpPi-v8

In case you missed it, the latest episode of What One Thing? is out featuring Lisa Messina! Click the link below or find wherever you typically get your podcasts!

The Suite Spot welcomes Charles Oswald as the next TMG Hospitality Trailblazer! 👏👏 As President & CEO of Aperture Hotels, Charles shares his unique perspective on the hospitality industry and some of its pressing challenges. Join podcast host Ryan Embree as he and Charles discuss hospitality trends, industry headwinds, and much more. Tune in to the Suite Spot on January 17, so you don’t miss it! #Hospitality #HotelIndustry #DigitalMarketing

Get debt-free while maintaining your operating company! Stephen Schwanz, President & CEO of ZEL Capital Partners, shares how sale-leaseback is helping hoteliers with financing solutions. Listen to the latest podcast episode on #hospitality #investing to learn more. #hotel #travel #hospitalityindustry #hospitalitymanagement #hospitalitymarketing #hoteliers #hospitalitystrong #hospitalitylife #hospitalitybusiness #hotelindustry #hotelsandresorts #hotellife #hospitalitynews #novacancynews

⚠ The #1 operational risk of boutique hotels? 𝐇𝐨𝐮𝐬𝐞𝐤𝐞𝐞𝐩𝐢𝐧𝐠 Blake Dailey, founder of Stayvest and owner of six boutique hotels, says that housekeeping is the heart of the operation. Attracting and retaining talent to provide high quality service will make or break your reputation, and thus, your investment. Listen to the full episode at the link in the comments to learn more about what it takes to make a great hotel deal 👇 #podcast #commercialrealestate #realestate #realestateinvesting #investing #investor #hotels Slocomb Reed

Hoteliers don't analyse F&B like they do rooms. Often they default to impact marketing as a result. Impacting guest experience And straining employee well-being Limiting the opportunity for sustainable growth. But there is a solution.... Hear more about it during my chat with Innovative Hotelier Podcast by HOTELS magazine The full episode is on Auden Resource Hub - 🔗 is in the comments. #hotels #hospitality #growth #revenuemanagement #future