Why Communication is so important!
This is something I was reminded of again this week, as I still wait for my lawnmower to come back after being serviced.🌿🌲🌳🍀🌴
It is interesting, in my business communication is everything, so I was surprised when I ordered the long overdue service of my old lawnmower, that the service company told me so little?!?
I was quoted a price over the telephone, but they failed to mention the time it would take or that the parts and delivery were extra, they failed to mention the parts at all until I was presented with the bill, three weeks later with a demand for payment, I am hoping for a delivery tomorrow....! 😐
Communication manages expectations, smooths out stress levels, answers questions and gains repeat business, something I am reminded of as they seem too busy to manage mine.
After calling today (they never called me ....!) and having a perfect stranger insist on calling me by my first name ( a pet hate!) and again making me feel like I should have been able to read their minds, I am comforted by the knowledge that they wont be seeing my machine again, and that at least my massively overgrown garden is making the wildlife happy!
Lets hope that when I do get it back the rain holds off long enough for us to use it! 😀 😂🤣🌴🍀🌳🌲🌿🌿
#communication
#workingtogether
#gardening
Graphic & Web Designer | Digital & Print Media Specialist | Creating Engaging Visual Experiences
3wThank you for highlighting our county employees 👏🏾