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AT&T cellular phone service outage on Thursday hit thousands of AT&T users in the United States, disrupting calls and text messages as well as emergency services in major cities, including San Francisco. AT&T said some of its customers were facing interruptions and it was "working urgently" to restore service. "We encourage the use of Wi-Fi calling until service is restored," it said. More than 73,000 incidents were reported around 8:15 a.m. ET (1315 GMT), and the outage has lasted at least five hours, according to tracking website Downdetector.com. AT&T, whose shares were down 2.5% in morning trading, is among the dominant telecom operators in the U.S. Its 5G network covers 290 million customers across the country, according to the company's website. The outage has affected people's ability to reach emergency services by dialing 911, according to posts on the X social media platform by government departments in several U.S. cities. "We are aware of an issue impacting AT&T wireless customers from making and receiving any phone calls (including to 911), the San Francisco Fire Department said on X. The Prince William County Police Department in Virginia and Charlotte-Mecklenburg Police Department in North Carolina posted similar statements on the platform. Downdetector showed users of Verizon, T-Mobile and UScellular also faced disruptions. But T-Mobile and Verizon said their network was operating normally and the outage was potentially related to customers trying to connect with other networks. U.S. Senator Rick Scott of Florida said he had reached out to AT&T to get an update on the outage. "Florida law enforcement is doing everything it can to keep people safe, and I expect AT&T to keep us informed on what it is doing to get 911 services fully back online ASAP," he said in a post on X. The Federal Communications Commission did not immediately respond to a request for comment on whether it was investigating the outage. In 2021, the regulatory agency settled a probe into a T-Mobile outage during the pandemic that lasted over 12 hours and led to more than 20,000 failed 911 emergency calls for $19.5 million. (Reporting by Aditya Soni and Harshita Mary Varghese in Bengaluru and David Shepardson in Washington; additional reporting by Nilutpal Timsina and Arsheeya Bajwa; Editing by Shounak Dasgupta, Anil D'Silva, Arun Koyyur and Jonathan Oatis)

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🚨 Nationwide AT&T Outage Update 🚨 On February 22, 2024, a widespread outage hit AT&T and other carrier users, causing disruptions in call, text, and internet services across the nation. Tens of thousands of mobile users were affected, prompting emergency and police departments to issue crucial advice for those struggling to reach 911. 📉 Scope of the Outage Around 9 a.m. ET, a staggering 74,000 AT&T customers faced service outages, with the number decreasing to 25,000 by 12:30 p.m. ET as AT&T worked tirelessly to restore its network. Most reported outages were concentrated in major cities like Atlanta, Austin, Chicago, Dallas, Houston, Indianapolis, Miami, New York City, and San Antonio. The incident also impacted Cricket Wireless, an AT&T-owned carrier, with 13,500 customers experiencing outages as of 8 a.m. ET. 📱 Impact on Other Carriers While 3,000 Verizon and 1,100 T-Mobile customers reported outages by 7 a.m. Thursday, both telecom giants assured that their networks were operating as normal. They believed the affected users might have been attempting to connect with customers from other carriers. 🚑 Safety Concerns Beyond the inconvenience, the outage raised significant safety concerns, leading emergency responders to provide alternative communication methods. Some cities recommended using Wi-Fi for calls, texting 911, using landlines, turning on Wi-Fi calling, trying non-emergency lines, or borrowing a cellphone from another provider. 🌐 National Response Emergency responders and police departments across various locations, including St. Joseph County, Mich., Cabell County, W Va., Prince William County, Va., San Francisco Fire Department, and Chicago Office of Emergency Management and Communications, echoed similar advice to residents. 👮♂️ Impact on Emergency Services Some police departments, such as the New York Police Department, faced challenges in taking calls or emails on AT&T phones during the outage, requiring connection to Wi-Fi. In Massachusetts, concerned residents tangled up call lines, emphasizing the widespread impact. 🔄 Restoration Efforts AT&T reported that 75% of its network was restored by 11:15 a.m. ET on the same day. However, the cause of the incident was not specified by the telecom giant. 🌐📱 #ATTOutage #EmergencyResponse #TelecomNews

This is one example of many of why it is important to chose FIRST NET. FIRST NET was the FIRST to re-establish network connection. if you are interested in learning more about FIRST NET, please reach out & let's have a discussion.

Nationwide Cellular Outages Affect AT&T, Verizon, and T-Mobile and many other Customers. This morning, customers of major cellular providers AT&T, Verizon, and T-Mobile experienced widespread service outages across the United States. According to Downdetector, over 50,000 AT&T outages were reported around 7 a.m. ET, with significant disruptions in major cities including Houston, Chicago, Dallas, Los Angeles, and Atlanta. The number of reported AT&T outages peaked at over 71,000 just before 8 a.m. ET. While Verizon and T-Mobile customers also reported outages, their numbers were considerably lower, with around 3,000 and 1,100 reports, respectively. The cause of the service disruption remains unclear. AT&T acknowledged the issue, stating, “Some of our customers are experiencing wireless service interruptions this morning,” and advised customers to use Wi-Fi calling until service is restored. Verizon noted that the outages were not directly impacting their network but were affecting customers trying to reach other carriers experiencing issues. T-Mobile asserted that their network did not suffer an outage and is operating normally, suggesting that Downdetector’s numbers might reflect customers attempting to reach users on other networks. The outages raised concerns about emergency services, as some customers may have been unable to call 911. Several local emergency departments, including San Francisco’s Fire Department and Chicago’s Office of Emergency Management & Communications, issued advisories for AT&T customers, recommending alternative methods to reach emergency services if needed. This incident highlights the importance of robust and reliable communication infrastructure, especially in emergencies. It also underscores the need for effective contingency plans for individuals and businesses to maintain connectivity during service outages. #technology #tech #internet #infosec #dataprotection #digital

Is your phone not working? Youre not crazy! "AT&T’s network suffered widespread outages across the country today with cellular service and internet down. Over 32,000 AT&T outages were reported by customers at about 4 a.m. ET Thursday. Reports dipped then spiked again to more than 50,000 around 7 a.m., with most issues reported in Houston, Chicago, Dallas, Los Angeles and Atlanta, according to the site.That number surged to more than 71,000 just before 8 a.m. ET. A little over 1,100 T-mobile outages and about 3,000 Verizon outages were reported as of 7 a.m. Thursday." https://lnkd.in/eregGKRN

⚠️ NOTICE OF TELSTRA NETWORK DISRUPTION - RATHDOWNEY ⚠️ Telstra has advised that upgrades to its mobile network at Rathdowney will take place on the following dates and times 👇 📅 1 February to 13 February 2024 ⏲️ During this date period, there will be full site outages, and the mobile network may be unavailable. This full site outage is required as extensive work must be completed to upgrade mobile services. Telstra customers in the area serviced by RATHDOWNEY tower could experience an interruption to their service during these times. As this upgrade work needs to be carried out during daylight hours for health and safety reasons, our technicians will need to switch off some sectors which support mobile services in the area and power to the exchange. This will result in disruption to mobile services in the area. Every effort will be made to reduce the impact to our customers, and we apologise for any inconvenience. These upgrade works can cause disruption to all devices using the Telstra Mobile Network, including but not limited to mobile handsets, EFTPOS machines, and any device with a Telstra Mobile SIM. Upgrade work and testing, if all goes according to plan, will be completed by 6 February 2024 and we anticipate launching the improved services soon after. Thank you for your patience and understanding while we upgrade the network. Keep up to date on Telstra outages by heading to https://lnkd.in/gv_aZzBv

The AT&T network outage last week prevented tens of thousands of subscribers across the US from fully accessing calls, texts, internet, and emergency services such as 911. The company stated “Based on our initial review, we believe that today’s outage was caused by the application and execution of an incorrect process used as we were expanding our network,” The financial cost of such outage goes beyond lost revenue, but could potentially affect share prices and customer retention. Highlighting that even the largest US carrier with robust operations is not immune to downtime. Article 🔗 : https://lnkd.in/dVkJtVtB #attoutage #businesscontinuity #disasterrecovery #riskmanagement

📡 Navigating the Ripple Effects: Lessons from the AT&T Outage 📡 Ever wondered how reliant you are on your internet provider? Last week's AT&T outage, affecting 70,000 customers, shed light on the broader impact beyond our phones and computers. Door locks, household appliances, banking, television - the list goes on, showcasing the pervasive role the internet plays in our daily lives. 🌐 How did the outage unexpectedly impact your day-to-day activities? Share your experiences and let's discuss the importance of having a reliable backup in our tech-dependent world. #InternetOutage #TechDependency #ATandTOutage #ConnectivityIssues #DigitalDependency

**Cellular outage in US hits AT&T, T-Mobile and Verizon users, Downdetector shows A cellular outage in the United States was reported by AT&T, T-Mobile, Verizon and other network users on Thursday, according to outage tracking website Downdetector.com. The number of reports of AT&T outages peaked at 31,931 at around 4:30 a.m. ET, data from Downdetector, which tracks outages by collating status reports from sources including user-submitted errors on its platform, showed. More than 800 service outages of US wireless carriers Verizon and T-Mobile were also reported on the platform. https://lnkd.in/e9KJuWQy