Peggy Roe’s Post

Why I recommend the Amex Gold over The Platinum Everyone knows about the high-end Amex Platinum. But my personal favorite is The Amex Gold. While Platinum is built for frequent travelers with perks like lounge access, TSA Precheck, and hotel elite status, The American Express Gold shines in daily spending - You get 4x points on groceries and dining. Your routine grocery and restaurant bills could earn you a free business-class ticket by using the right card. My take:  Use the Platinum for travel bookings and Gold for daily eats and shopping.  If you must choose one of the two and are not a frequent traveler, go for Gold! How do you use your card(s)? 🛒✈️🍴 #travelrewards #AmericanExpress #freemiumtraveler

New Post: Marriott Bonvoy Brilliant vs. the Ritz-Carlton Card: Should you get one — or both? - Editor’s note: This is a recurring post, regularly updated with new information and offers. Knowledgeable TPG readers might glance at the headline of this story and object to its entire premise since the Ritz-Carlton Rewards card closed to new applications in 2018. So, before we dive into this comparison, let’s address the elephant in the room. Although the Marriott Bonvoy Brilliant® American Express® Card is Marriott’s only premium-level card technically available to new applicants nowadays, there’s been a workaround to getting the now-closed Ritz card. Chase allows cardholders of other personal Marriott-branded Chase cards — such as the Marriott Bonvoy Bold Credit Card and Marriott Bonvoy Boundless Credit Card — to product change to the Ritz-Carlton card as long as they have had their cards for at least 12 months. With that technicality out of the way, we’re going to compare the Marriott Bonvoy Brilliant and Ritz-Carlton cards head-to-head to find out which one is better for you, and if you should even carry both of them simultaneously. The information for the Ritz-Carlton Rewards Credit Card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer. Marriott Bonvoy Brilliant vs. Ritz-Carlton Card comparison Here are the basics of each of these two cards in the major categories: Marriott Bonvoy brilliant Ritz-Carlton Card Annual Fee $650 (see rates and fees) $450 Welcome Bonus Earn two free night awards (up to 85,000 points each) after spending $6,000 in the first six months of card membership. Offer ends Nov. 1. N/A Earning Rates 6 points per dollar at participating Marriott hotels 3 points per dollar at restaurants worldwide and on flights booked directly with airlines 2 points on all other purchases 6 points per dollar at participating Marriott hotels 3 points per dollar on dining, car rentals and airline purchases 2 points per dollar on all other purchases Credits Up to $300 (up to $25 per month) in statement credits for eligible purchases at restaurants worldwide Up to a $100 credit for incidentals when you book at least a two-night paid stay at a participating Ritz-Carlton or St. Regis property Up to $300 in statement credits for eligible airline incidentals, including baggage fees, lounge access or in-light Wi-Fi. Up to a $100 credit for incidentals when you book at least a two-night paid stay at a participating Ritz-Carlton or St. Regis property. Elite status Automatic Marriott Bonvoy Platinum Elite status Automatic Marriott Bonvoy Gold Elite status Earn Marriott Bonvoy Platinum Elite status after spending $75,000 in15 e an account year Free nights Annual free night (up to 85,000 points) after card renewal Annual free night (up to 85,000 points) after card renewal Other benefits 25 elite night credits each calendar year (limited to on

New Post: Marriott Bonvoy Brilliant vs. the Ritz-Carlton Card: Should you get one — or both? - Editor’s note: This is a recurring post, regularly updated with new information and offers. Knowledgeable TPG readers might glance at the headline of this story and object to its entire premise since the Ritz-Carlton Rewards card closed to new applications in 2018. So, before we dive into this comparison, let’s address the elephant in the room. Although the Marriott Bonvoy Brilliant® American Express® Card is Marriott’s only premium-level card technically available to new applicants nowadays, there’s been a workaround to getting the now-closed Ritz card. Chase allows cardholders of other personal Marriott-branded Chase cards — such as the Marriott Bonvoy Bold Credit Card and Marriott Bonvoy Boundless Credit Card — to product change to the Ritz-Carlton card as long as they have had their cards for at least 12 months. With that technicality out of the way, we’re going to compare the Marriott Bonvoy Brilliant and Ritz-Carlton cards head-to-head to find out which one is better for you, and if you should even carry both of them simultaneously. The information for the Ritz-Carlton Rewards Credit Card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer. Marriott Bonvoy Brilliant vs. Ritz-Carlton Card comparison Here are the basics of each of these two cards in the major categories: Marriott Bonvoy brilliant Ritz-Carlton Card Annual Fee $650 (see rates and fees) $450 Welcome Bonus Earn two free night awards (up to 85,000 points each) after spending $6,000 in the first six months of card membership. Offer ends Nov. 1. N/A Earning Rates 6 points per dollar at participating Marriott hotels 3 points per dollar at restaurants worldwide and on flights booked directly with airlines 2 points on all other purchases 6 points per dollar at participating Marriott hotels 3 points per dollar on dining, car rentals and airline purchases 2 points per dollar on all other purchases Credits Up to $300 (up to $25 per month) in statement credits for eligible purchases at restaurants worldwide Up to a $100 credit for incidentals when you book at least a two-night paid stay at a participating Ritz-Carlton or St. Regis property Up to $300 in statement credits for eligible airline incidentals, including baggage fees, lounge access or in-light Wi-Fi. Up to a $100 credit for incidentals when you book at least a two-night paid stay at a participating Ritz-Carlton or St. Regis property. Elite status Automatic Marriott Bonvoy Platinum Elite status Automatic Marriott Bonvoy Gold Elite status Earn Marriott Bonvoy Platinum Elite status after spending $75,000 in15 e an account year Free nights Annual free night (up to 85,000 points) after card renewal Annual free night (up to 85,000 points) after card renewal Other benefits 25 elite night credits each calendar year (limited to on

It's easy to create loyalty, or is it? Small details make all the difference! Why not offer a biscuit with every take-away coffee. Or write a farewell card for your departing hotel guest. It's all about your team's mindset and willingness to go the extra mile. Paired with strong processes around internal and external communication, pre-and post experience engagement. Let's have a chat to talk about your guest experience. #creatingmoments #surpriseanddelight #teamhabits

Impacting the bottom line, reputation, staff retention, team culture... My personal reason to be in Hospitality! The answer is so simple and so intricate at the same time: Happy Guests! Curating Guest Interaction, designing experiences and touch points - it's what makes or breaks your guests' and your own journey.

New Post: Marriott Bonvoy Brilliant vs. the Ritz-Carlton Card: Should you get one — or both? - Editor’s note: This is a recurring post, regularly updated with new information and offers. Knowledgeable TPG readers might glance at the headline of this story and object to its entire premise since the Ritz-Carlton Rewards card closed to new applications in 2018. So, before we dive into this comparison, let’s address the elephant in the room. Although the Marriott Bonvoy Brilliant® American Express® Card is Marriott’s only premium-level card technically available to new applicants nowadays, there’s been a workaround to getting the now-closed Ritz card. Chase allows cardholders of other personal Marriott-branded Chase cards — such as the Marriott Bonvoy Bold Credit Card and Marriott Bonvoy Boundless Credit Card — to product change to the Ritz-Carlton card as long as they have had their cards for at least 12 months. With that technicality out of the way, we’re going to compare the Marriott Bonvoy Brilliant and Ritz-Carlton cards head-to-head to find out which one is better for you, and if you should even carry both of them simultaneously. The information for the Ritz-Carlton Rewards Credit Card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer. Marriott Bonvoy Brilliant vs. Ritz-Carlton Card comparison Here are the basics of each of these two cards in the major categories: Marriott Bonvoy brilliant Ritz-Carlton Card Annual Fee $650 (see rates and fees) $450 Welcome Bonus Earn two free night awards (up to 85,000 points each) after spending $6,000 in the first six months of card membership. Offer ends Nov. 1. N/A Earning Rates 6 points per dollar at participating Marriott hotels 3 points per dollar at restaurants worldwide and on flights booked directly with airlines 2 points on all other purchases 6 points per dollar at participating Marriott hotels 3 points per dollar on dining, car rentals and airline purchases 2 points per dollar on all other purchases Credits Up to $300 (up to $25 per month) in statement credits for eligible purchases at restaurants worldwide Up to a $100 credit for incidentals when you book at least a two-night paid stay at a participating Ritz-Carlton or St. Regis property Up to $300 in statement credits for eligible airline incidentals, including baggage fees, lounge access or in-light Wi-Fi. Up to a $100 credit for incidentals when you book at least a two-night paid stay at a participating Ritz-Carlton or St. Regis property. Elite status Automatic Marriott Bonvoy Platinum Elite status Automatic Marriott Bonvoy Gold Elite status Earn Marriott Bonvoy Platinum Elite status after spending $75,000 in15 e an account year Free nights Annual free night (up to 85,000 points) after card renewal Annual free night (up to 85,000 points) after card renewal Other benefits 25 elite night credits each calendar year (limited to on

New Post: Marriott Bonvoy Brilliant vs. the Ritz-Carlton Card: Should you get one — or both? - Editor’s note: This is a recurring post, regularly updated with new information and offers. Knowledgeable TPG readers might glance at the headline of this story and object to its entire premise since the Ritz-Carlton Rewards card closed to new applications in 2018. So, before we dive into this comparison, let’s address the elephant in the room. Although the Marriott Bonvoy Brilliant® American Express® Card is Marriott’s only premium-level card technically available to new applicants nowadays, there’s been a workaround to getting the now-closed Ritz card. Chase allows cardholders of other personal Marriott-branded Chase cards — such as the Marriott Bonvoy Bold Credit Card and Marriott Bonvoy Boundless Credit Card — to product change to the Ritz-Carlton card as long as they have had their cards for at least 12 months. With that technicality out of the way, we’re going to compare the Marriott Bonvoy Brilliant and Ritz-Carlton cards head-to-head to find out which one is better for you, and if you should even carry both of them simultaneously. The information for the Ritz-Carlton Rewards Credit Card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer. Marriott Bonvoy Brilliant vs. Ritz-Carlton Card comparison Here are the basics of each of these two cards in the major categories: Marriott Bonvoy brilliant Ritz-Carlton Card Annual Fee $650 (see rates and fees) $450 Welcome Bonus Earn two free night awards (up to 85,000 points each) after spending $6,000 in the first six months of card membership. Offer ends Nov. 1. N/A Earning Rates 6 points per dollar at participating Marriott hotels 3 points per dollar at restaurants worldwide and on flights booked directly with airlines 2 points on all other purchases 6 points per dollar at participating Marriott hotels 3 points per dollar on dining, car rentals and airline purchases 2 points per dollar on all other purchases Credits Up to $300 (up to $25 per month) in statement credits for eligible purchases at restaurants worldwide Up to a $100 credit for incidentals when you book at least a two-night paid stay at a participating Ritz-Carlton or St. Regis property Up to $300 in statement credits for eligible airline incidentals, including baggage fees, lounge access or in-light Wi-Fi. Up to a $100 credit for incidentals when you book at least a two-night paid stay at a participating Ritz-Carlton or St. Regis property. Elite status Automatic Marriott Bonvoy Platinum Elite status Automatic Marriott Bonvoy Gold Elite status Earn Marriott Bonvoy Platinum Elite status after spending $75,000 in15 e an account year Free nights Annual free night (up to 85,000 points) after card renewal Annual free night (up to 85,000 points) after card renewal Other benefits 25 elite night credits each calendar year (limited to on

#EventProfs You can only pick two👇 1. Waived Resort Fee 2. Waived Attrition Damages 3. 100% rebook on cancelation 4. Free Starbucks for a year 5. Free Travel for a year Which are you choosing? #MeetingProfs #MeetingsMadeEasy

🎉 Happy Friday, everyone! 🎉 Did you know that Friday is not just the gateway to the weekend, but also the day we celebrate "Friday Fun" at Let's Process IT? 🤔 Can you guess the answer to this Customer Support trivia question? 🤔 In which company do you think this record-breaking phone call took place? 🔘 Hilton Hotels 🔘 Marriott International 🔘 Ritz-Carlton 🔘 Four Seasons Hotels and Resorts Feel free to leave a comment with your guess too. Happy polling! 🗳️😊 #FridayFun #CustomerSupport #TriviaTime #CustomerServiceStories

Top 30% Restaurant reviewer on #Google! Wow! I only started doing it properly a little while ago. Why? For someone who once had a career in hospitality, working in restaurants, tour guiding, managing a travel agency, villa rentals, managing hotels here and overseas. I feel that many venues have forgotten the key fundamental of #Hospitality... it's pretty simple "Be #hospitable"! Most people will forgive a mix up, or slight delay etc if greeted and treated in a genuinely friendly, respectful manner. Some venues seem to think the customer is there to serve them. Especially in #Australia where the customer is often left to serve themselves. Of course it's easy to criticise, so I try to be supportive. Most of the reviews I've given are 5* but... You only get 1 chance to make a first impression. And retaining #customers is cheaper than acquiring them. So treat your customers like gold, and it'll pay off in the long run. Now, shall I aim for top 10% Google restaurant reviewer? Feel free to follow me on Google to see more of my experiences around the planet. https://lnkd.in/gdAP7Z9y