PCMA EMEA’s Post

Filling the gaps with the right talent 👍 The hospitality industry faces a persistent challenge: the highest employee turnover and burnout rates across all sectors. Insights from Convene's 2023 Salary Survey highlighted understaffing as a critical issue for event venues. Despite improvements in responsiveness, nearly 50% of event planners still cite staffing levels, experience, and responsiveness as major areas of dissatisfaction with hotels and event venues. But there's good news on the horizon 🤗 . Meet Boston, the city's destination marketing organisation is taking proactive steps to address these issues. Last fall, they launched a workforce development initiative targeting labour shortages in hotels. This initiative aims to solve two major problems: the shortage of qualified professionals in hospitality and the lack of diversity in managerial and senior leadership roles. Read the full article by PCMA Convene to find out more 👉 https://lnkd.in/dWReGFta #EventProfs #PCMA #EventsIndustry #PCMAConvene

Competition is fierce in hotel industry recruitment, especially with a dwindling pool of skilled workers, meaning that improving the employee experience should be front of mind for all hospitality employers. Read the latest article in Hotel Management from Steve Volz, Director of Solution Consulting, ANZ/SEA, UKG on what makes a great employee experience in the hospitality industry and tips on standing out in this competitive environment. https://bit.ly/3f4ZZLX

One of the most significant changes that we are currently experiencing comes with the entry of Gen Z into the workforce, which requires hoteliers to take a fresh look at both their management and operational strategies. #hospitality #recruiting #retaining #genz #bleisure #sustainability #hr

Its under a huge microscope! This is so relatable to many, speaking to a landlord over the weekend; “I cant afford an agency” was literally his response. But how is offering “disco” shifts for cash or paying for a Chef from a facebook page sustainable? Do they turn up? Are they then a professional? Do they have credentials? FSLV 2, or 3? Or any qualifications? If they dont turn up, how quick is the turn around of finding a replacement? And all at your expense and time, and inconvenience… Sometimes handing it to a team can solve your pain, vetted, trained, experienced and ready to work. Agency work has completely evolved, its Chefs that want work and control and deliver a great role to those who need. Get in touch today; Tonyl@kpihospitality.co.uk

In the post-pandemic world, staff recruitment and retention have become severe long-term challenges for hospitality businesses of all sizes. Join us as we explore what is behind the exodus of skilled staff, how operators can attune hiring strategies to attract top talent – and foster positive work environments to persuade them to stay. Continue reading using the link below. #postpandemic #hospitality #recruitment #staffretention #hospitalitymanagement

Staffing, burnout, and turnover... Our CEO, Steven Moore weighs in 💬 “There has been a departure of managers from our industry over the past few years, and many newly appointed managers are newcomers to the hospitality industry. We are witnessing a 25%-35% increase in turnover among managers compared to the rates observed in 2019.” ⚙️ Hoteliers must shift their approach to retaining both experienced and new staff as turnover within the first 30 days of employment has increased drastically in those years as well. Here's what can be done 👉 https://hubs.li/Q02lm1Sd0 #Hospitality #LaborChallenges #HotelStaffing #Actabl

Industry leaders joined together to discuss how #hospitality needs to change to solve the labor shortage in the coming years. While industry leaders agreed that higher pay was important, they also emphasized the importance of modernizing career development tracks and highlighting company culture. The #hospitality industry must innovate and adapt to successfully meet the evolving needs of employees and attract workers in a labor shortage. Among the best innovation I’ve seen would also include virtual facilities management via SpaceIntel.ai #LaborShortage #EmployeeEngagement #facilitiesmanagement

🏨✨ **Attention Hotel Owners and Managers: Elevate Your Operations with PEOPLEASE!** ✨🏨 Are you in the hospitality industry, striving to provide exceptional guest experiences while managing complex HR tasks? Partnering with PEOPLEASE can help you streamline operations, enhance compliance, and focus on delivering top-notch service. Here’s why your hotel should consider partnering with PEOPLEASE: 1. **Streamlined HR Management:** Let PEOPLEASE handle payroll, benefits administration, and compliance, freeing up your time to focus on creating memorable guest experiences. 2. **Comprehensive Benefits Packages:** Attract and retain top talent with competitive benefits, including health insurance, retirement plans, and wellness programs, making your hotel an attractive place to work. 3. **Regulatory Compliance and Risk Management:** Stay compliant with labor laws and industry regulations. PEOPLEASE ensures your operations meet all legal requirements, reducing risks and protecting your business. 4. **Efficient Recruitment and Retention:** Overcome staffing challenges with streamlined recruitment processes and effective employee retention strategies, ensuring your team is always ready to deliver exceptional service. 5. **Cost Efficiency:** Leverage the collective buying power of PEOPLEASE to reduce costs on benefits, insurance, and HR technology, allowing you to invest more in guest amenities and hotel improvements. 6. **Focus on Core Activities:** With HR burdens lifted, you can dedicate more time and resources to enhancing guest satisfaction, improving services, and expanding your offerings. 7. **Enhanced Employee Engagement:** Foster a positive work environment with comprehensive HR solutions, engagement strategies, and development opportunities, keeping your staff motivated and committed. 8. **Flexibility and Scalability:** As your hotel grows, PEOPLEASE offers scalable HR solutions that adapt to your changing needs, from seasonal hiring to expanding your brand. Partnering with PEOPLEASE for your HR needs is a strategic move that can drive significant business growth and efficiency. Ready to transform your hotel operations and elevate your guest experience? Connect with me today and discover how our tailored HR solutions can benefit your hotel. Let’s build a brighter future together! 🌟🏨 #HotelManagement #HospitalitySuccess #HRPartner #PEO #BusinessGrowth #Peoplease --- Engage with us! Share your thoughts, experiences, and questions in the comments below. Let’s discuss how PEOPLEASE can make a difference for your hotel. 👇💬 nschkrioba@peoplease.com 941-224-8981

The leisure and hospitality sectors experienced a significant surge in employee departures in early 2024, surpassing the national average quit rate by 204%. A recent report from law firm Schmidt & Clark highlighted that nearly 3 million individuals parted ways with their positions in leisure and hospitality between January and April. #EmployeeTurnover #HospitalityIndustry #WorkforceTrends Mister Jobs

I've engaged with numerous leaders in the hospitality sector, and the topic of "Culture" consistently emerges as a crucial factor in addressing labor recruitment and retention challenges. It's more pertinent today than ever, resonating across all industries. Read more about the pressing concerns faced by top hotel companies regarding rising wages and difficulty in finding employees: [Link to Article](https://lnkd.in/gYWB_-a6)