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Today, I was out for an HVAC quote, and the homeowner proudly shared that he'd amassed four other quotes before mine. With a straight face, I couldn't help but question why he didn't round it up to a solid five – you know, for that extra quote magic. But beyond the banter, the real deal is this: the number of quotes doesn't always equal a winning ticket. In this homeowner's quote circus, everyone quoted the same tonnage. However, during my standard due diligence, I discovered that the system was oversized. In his case, it wasn't a feast of fantastic deals; it was a potential pitfall. Imagine forking over extra cash in utility costs, your HVAC system not lasting as long, indoor air quality not as good, noise levels greater, and comfort levels not what they should be. Lesson learned: it's not a numbers game. Getting multiple quotes to make the best decision doesn't always equate to getting the best results, it's about vetting the right person to give you the best opportunity for success.

We love to hear about our clients' success! Find out everything Hibu did for Harding Plumbing, Heating & Cooling in this short video.

If you’re struggling in plumbing… It’s very unlikely that roofing is going to be significantly easier. If you’re struggling in HVAC… I wouldn’t recommend quickly changing to landscaping. In home services, no matter the market or the specific trade, the formula to win is the same: 1) Drive leads. 2) Convert leads. 3) Manage quality service performed by your team. Any time you change lanes, you have to start over… And it’s almost always best to stick to mastering these three steps in the industry you’re already in.

Be found where your customers are likely to need you the most. Two examples of businesses that make sure they're found when their customers need them the most. 🔥 Clever boiler/heating engineer companies will often put stickers on the boiler they've installed. Why? Because where are you likely to be when you need a boiler company? Around your boiler trying to figure out why the light has gone out and you're freezing your 🍒 off! 🔐 Clever locksmith companies will put a sticker near a major entry route into a building. Why? Because when you've lost your key or the lock doesn't work, then you're gonna need a locksmith to help you out (or in this case, in!) Businesses of all types can learn from these two examples. 👉 Make it easy for your customer to find you when they need you the most 👉 Make it obvious and in their face so they can't miss you 👉 Think of where your customers are when they need you the most 👉 How can you be front of mind in the places and times when they need you Whether you're a service business of any kind, the message is the same - be found at the point and place where your customer will need you the most. Need help getting found? Need help figuring out your boiler/locksmith zero moment of truth? Drop me a DM and lets chat over a ☕️ or zoom 🤙

🤓 A bit of research this week into what customers look for in a company - let's see how we stand up to the expectations of our wonderful customers. Accessibility🔓 Control☝ Convenience⌚ Efficiency🏃♂️ Trying to book in a boiler service? Simply log in to our diary through our website and book whatever day and time that is most convenient for you! Got something that is a bit more of an emergency? Call us and we can be with you within 4 hours! Reliability🤝 Quality🌟 Experience🧠 Information📚 We will always make an active effort to get to you as quick as possible, making us the most reliable choice. We do not cut corners on our quality of work as your safety and satisfaction are paramount. If you are ever uncertain about anything on our visit please ask our experienced engineers! Price🤑 Fairness👥 Transparency💎 We see it with many companies out there - the new customer gets the better deal. We make a proactive effort to keep prices competitive and fair. If you are a new customer or you have been with us for years it does not matter. Prices are bespoke to your boiler age, number of bedrooms and boiler type and these prices are transparent and online to see for all! Check us out and see for yourself https://lnkd.in/e6vzRqBy

We love talking to our sales team as they always provide great insights into the changes and trends in our industry. Knowing this, we're asking each part of our team tough questions. This time around, we spoke to account manager Dan Hoy and asked him, what impacts have you seen the H1 changes have on the insulation industry? Here is what he had to say: "With the new H1 requirements, there is a need for more robust offerings for homeowners and businesses. These increased R-values have been set to help make warmer, dryer, and healthier environments for Kiwis. Ensuring your project will achieve H1 compliance requires technical detailing; this can be a difficult task to manage, and that is where our H1 calculation service is really beneficial. It allows our team to work closely on projects helping our customer achieve the best results whether that be in the commercial or residential spaces." #insulation #ourpeople #healthyhomes

Why have a Home 🏡 Inspection… A home inspection is an overview of a home’s condition. Home inspectors look for potential issues of the home, including foundation, roof, electrical, plumbing and more. Have any questions, let us know… We are here to help! 🤩 The JMR Team ~ Working to Bring You Home 🏡