I sat in on a very interesting QBR years back. The AE said the reason they missed quota was they did not get enough pipeline from their SDR. Me being me I immediately logged into Outreach to see what this AE was doing from a prospecting perspective. For the last quarter they had done virtually nothing from a prospecting perspective. So I asked what their prospecting plan was. 50 targeted cold calls per week 100 personalized emails This story really has two meanings. 1. Teach your AE's how to do outbound prospecting..I think we just assumed people know how to do it and use all the tools etc, have some enablement around it and a framework for them to follow. 2. If you don't have enough pipeline to hit your number..don't blame your SDR especially in a QBR when you have done no prospecting yourself. Anytime I missed my number as an AE it was because I did not have enough pipe and IT WAS 100% MY FAULT.
These types of AEs should be qualified out before being hired. If you’re not doing your own prospecting as an AE youre likely to not have success.
blaming your SDR for lack of pipe is a fireable offense.
i think SDR leaders will become outbound enablement leaders for AE for sure
For some reason, people often neglect to put themselves on their list of excuses. 🤷🏻♂️
If an AE makes this excuse in a QBR they have just notified the room that they are not situationally aware and cannot manage critical resources.
Personal accountability requires a level of maturity that many are not ready for.
All the same new AEs struggle - the ones who kick up their feet waiting for good things to come to them.
Wait, it wasn't Marketing's fault?
my dog ate my homework
Creating inspiring and uplifting cultures that thrive!
1moIf an AE blames an SDR for them not hitting their number, than an AE has to give all the credit to an SDR when they hit their number.