Pacesetter Claims Service, Inc’s Post

Happy Wednesday, dear public adjusters! We've officially made it to the peak of the week, and the weekend's just a downhill slide from here. 🐪🎢 At Interactive Engineering, we appreciate the hustle and grind that goes into navigating insurance claims. Your role as a public adjuster is crucial, and it's our job as forensic engineers to make your life a little easier. We're here to help unravel the complex puzzle of property damage cases. Our comprehensive reports are designed to cut through the technical jargon and provide clear, concise findings that can assist in your claim adjustment process. Just consider us another tool in your toolbox, ready to help you get over that midweek hump and closer to successfully closed claims. Now, we're curious - what's the most memorable claim you've worked on? Drop your stories in the comments, and let's celebrate the art of adjustment! #HumpDay #PublicAdjusters #ForensicEngineering

Develop systems which are designed to increase your productivity while always maintaining accuracy and thoroughness. Speed in scoping a risk and writing an estimate is certainly desirable but not at the expense of quality service and product. Many adjusters make this mistake and it eventually costs them…sometimes ending their careers. Independent field adjusters are independent contractors who are 100% responsible for their service and product to the IA firms, carriers, and their insureds. Time is money therefore, create work systems which allow you maintain elevated levels of efficiency and professionalism. These might be how you write scope notes at an inspection, how you inspect a property, using macros in estimating platforms, inspection scheduling and route management, technology innovations, etc. All these areas (and more) can be integrated, streamlined systems to help you produce a consistently superior product and succeed in becoming a top-tier claims adjuster. #pacesetterclaims #setthepace #tipsandtricks #tips #adjusters #fieldadjusters #catadjusters #catseason #stormseason #adjustertips #adjustertipsandtricks

Preparing for a loss adjuster meeting? One crucial step can make all the difference. Writing down and keeping a detailed inventory of every item that’s been lost or damaged can be very useful. 📝 Include descriptions, quantities, and any identifying features. As you discover more lost or damaged items, add them to your list. Keeping it current is key! #LossAdjuster #InsuranceClaim #ClaimTips #BePrepared

Realize that inspecting the risk is critical in the claims process for various reasons such as producing/gathering: • The claim file itself that everyone will use during the claims process. • Information from the insured to help process the claim properly. • Documents pertinent to the loss (e.g. contractor invoices/estimates). • Data relating to the cause of loss and the circumstances of the loss. • Affected material identification and measurement. • Photo documentation of the risk and loss. • Any 3rd party participants (e.g. contractors, PAs, attorneys, claimants, etc.). These are extremely important factors for creating a professional claim file which will ultimately be the blueprint for compensating the insured appropriately for the loss. #pacesetterclaims #setthepace #tipsandtricks #tips #adjusters #fieldadjusters #catadjusters #catseason #stormseason #adjustertips #adjustertipsandtricks

The urgency of getting your clients back on the road after an unforeseen event is nothing to take lightly. Any delays can equal lost revenue. That's why we believe in a streamlined claims process to ensure convenience for both you and your clients. Here's how it works at Across America: 1. Your client has an unexpected accident 2. You email us with loss documentation, suit papers, etc. 3. We follow up with a claim number and adjuster 4. Our specialist notifies your client 5. We offer support until they're back on the road Real people are available to help every step of the way. Because you deserve the best. Learn more about our claims management process here: https://lnkd.in/g9unXNGF

Tips for working with claims adjusters: 1. Get to know them personally 2. Connect with them on a personal level 3. Point out any aggravating facts in your case 4. Always be kind What else? I use these rules, and I’m not 100% sure it has led to increased offers, but it has maximized my chances. Like all classes of people, some adjusters are just jerks reading off a script and they will never bend. Those are the cases where I just file suit immediately. The more I can get the adjuster off the script to see the humanity in a case, the better I’ve done.

Claims Management is what we do... Our Evaluations, Assessments and Recommendations cover as many aspects as possible. They include different recognized techniques and ways to quantify potential entitlements from multiple perspectives so that our clients can make the appropriate decisions from a strong position depending on their target goals.

Learning the Difference between Brokers and Adjusters in Claims Management Two key figures often find themselves obscured by misconceptions – brokers and adjusters

Do you know what they call an agent who doesn't document their files? Defendant! Coverage declination forms signed by clients are crucial tools when defending a “failure to offer" claim. Without a signed declination or proof your agency requested one, your E&O adjuster will have a tougher time defending your agency should a failure to offer coverage claim arise. If the insured does not return the form or wish to sign it, proof that you sent the form in your agency management system or file notes provides the adjuster with a stronger defense against failure-to-offer negligence allegations. Similarly, your agency procedure manual should detail this critical step so that all producers and service reps take advantage of these forms.  Log in with your Big “I" member credentials to access the declination forms.

**Commercial versus Personal Lines Adjusting, What's the difference?** Successful First Party Personal Lines Property Adjusters sometimes transition to Commercial Lines. Some are very successful with the transition and others... not so much. For some, it's how you're wired. When you transition from being able to close multiple claims in a day to handling claims that can go on for months or years, there is definitely a different mindset needed if you're going to be successful. I ABSOLUTELY WOULD LOVE FEEDBACK AND ENGAGEMENT HERE as there is no way I will be able to hit everything adjusters need to know when considering or making the transition. I continue to learn something new every day as we surely "Never know it all." I'm hoping some of you out there will throw out nuggets where we can all learn something. Here are a some thoughts on things to know and consider: 1. Scale 2. Coverage 3. Construction/Estimating 4. Quota Share/Multiple Participant Policies - "The Market" 5. Nominated Adjusters 6. Subject Matter Experts Scale is definitely something that can overwhelm an adjuster moving from personal lines as an individual large complex commercial loss can take weeks and even months to fully inspect. The number of manuscript policies and unique policy forms and endorsements is significantly higher in the commercial space. When it comes to construction and estimating, the challenges are much greater. Do you need a crane to address repairs? What about access to get the crane on site? Admitted carriers versus Excess and Surplus Lines. What's The Market? What's a Market Call? What is a quota share policy? MGA, MGU, Underwriters, Syndicates, etc.? What's a nominated adjuster? If you have successfully transitioned to a commercial GA, please feel free to throw out pointers, suggestions, and thoughts for others considering the change. #EGAs #SubjectMatterExperts #CommercialClaimsHandling BSC Forensics