Novatiq’s Post

E-Sim is unlocking a new avenue for growth in telecoms. The ability to have a number of SIMs on a single device is creating innovation opportunities for telcos. From helping address bill shock to creating SIMs for personal / financial security, consumers will soon have multiple SIMs, a trend very common in many emerging markets. This month we focused on the #Tourist #ESIM #Journey. The Customer Journey has to be frictionless. We did a detailed benchmark and only eight telcos in ASEAN offer an end-to-end digital option for tourists. Yesim Holafly Airalo Globe Group Singtel Advanced Info Services Plc. (AIS) Yoodo StarHub are the top 8 in ASEAN. A few others offer it, but the journey was so full of friction, we did not even complete some of them. Assess the detailed benchmarks for the best practices, as well as how well they fare across each part of the customer journey in our latest insight. The complete report available on this https://lnkd.in/gNn9TpNx Talk to us if you want to ace this new innovation opportunity. Congrats to Divya Shah on his first report for Twimbit Shivanu Shukla Min Yi Wei Syahirah R.

what an amazing week ! Attending Conecta Latam Telco Transformation 2023 as a senior delegate from EMERGING INTERNATIONAL was insightful. The event's quality has risen, marking it as a standout telecom event in the region. Hats off to Raquel Freitas and her team. kudos to my friends Ari Lopes , Fernando Paiva , and Fernando Moulin . Their ability to moderate and drive high-level discussions was commendable. Engaging discussions from Celso Tonet, Rogerio Garchet , Albervan Luz da Claro, Marcos Peixoto , and Wellington Paes on AI in customer service and segmentation stood out. Great insights from Bruno Kelman Ajuz on Telco's shift to a digital distribution platform with 5G. It was great to catchup about the agile digital transformations spearheaded by Caio Gusmon and his team at Oi . The open access (Neutral) network panel discussed alternative field service models, the use cases for small ISPs, and the potential of the Brazilian model in other LATAM regions. Notable inputs from Pedro Luiz Arakawa , Ari Falarini , Mauro Fukuda, and Sebastião Boanerges Ribeiro . Thankful for the chance to connect with new industry leaders and to reconnect with former peers. #telecomunicações #telecommunications #digitaltransformation #fiber #5g #openaccess #latam #b2bmarketing

In today's world, where sustainability is more crucial than ever, embracing the circular economy is not just an option but a necessity. The circular economy model promotes the continuous use of resources, minimizing waste and the environmental impact of our activities. By rethinking and redesigning the way we produce and consume goods, we can create a system that not only benefits the environment but also offers significant economic opportunities. This approach not only helps in conserving natural resources but also enhances efficiency, drives innovation, and fosters a more resilient economy. As we strive for sustainability, the circular economy presents a pathway to a healthier planet and a sustainable future for generations to come. #CircularSuccessAtAssurant

What fuels our unwavering commitment to excellence? At Deutsche Telekom Digital Labs, our compass is our guiding principles. Join us in this series as we unveil the driving forces behind our consistent best. Our commitment to '#DelightOurCustomers' is not just a motto; it's a covenant we uphold. We stand as trusted companions to our customers as We streamline Telekom Care via ONEAPP We build an IoT-powered realm with ONEBB We elevate user experience across borders with OneTV We enrich Telecom's e-commerce landscape with ONESHOP We empower our Fieldheroes for unrivaled service and elevate CX through speed and personalization with MAVI In a competitive world, delighting customers isn't a choice – it's a necessity. We're on a relentless quest to foster loyalty and stand out through our groundbreaking innovations. Join us on this exciting journey at DTDL. #CustomerDelight #InnovationUnleashed #DTDLJourney #TeamDTDL #DTDLguidingprinciples

The Next-Gen Route to 5G Monetization   Excited to collaborate with the industry on this #CatalystProject - Holistic intelligence & #GenAI to accelerate 5G monetization at TM Forum's DTW - Ignite! Telcos are making committed investments into advanced connectivity technologies like 5G, but how can they reap the benefits faster? We are joining forces with the largest Telcos, hyperscalers, and tech leaders like TELUS, TIM, AWS, BMC, BT Group, ECONET, Infovista, Intracom Telecom, Italgas, Zain KSA, and Netcracker Technology to harness the power of data intelligence, GenAI, and intent-based networking to transform 5G operations for the digital future! Click here to know more about the project - https://lnkd.in/gtQpDKFN Harsha Kumar, Rajiv Papneja, Sriram Natarajan, Jagan N, Manish Vyas, Sumit Grover, Bhushan Patil, Rajesh Rathod, Mukul Gupta, Ramanathan J, Mehraj Gulzar, Arun Pai, Sandip Mishra, Paul Termijn, Smita Katariya, Aravind Parthasarathy, Meena Krishnan, Mandeep S Kwatra, Vivek Bali, Naresh Govindarajan, Antony Savarimuthu, Oisín O'Connor, Balamurugan Subbiah, Dibyendu Dey, Yasmeen Adl, Abinash Vishwakarma, Renata Silva, Sara Coppo, Maria Bakalouli, massimo banzi, Daniel Migdal #Prodapt #AcceleratingConnectedness #DTW24 #Ignite #ProdaptDTW

I am proud to see the DNB & Ericsson GLOTEL award showcased at Mobile World Congress and share it with Communication Minister YB Fahmi Fadzil. The award is dedicated to innovation in managed service provision resulting in the most significant benefit to the customer. It recognizes the cutting-edge technologies, including artificial intelligence, that are enabling DNB to use the automated and cognitive operations of the network. As the telecoms industry becomes ever more complex, operators are increasingly turning to managed services to help them stay on top of it. This enables Malaysia to maintain a leading customer experience globally. Together with Ericsson, Digital Nasional Berhad (DNB) is already delivering differentiated premium services with guaranteed service level agreements to its users. Operators using DNB’s MOCN will be able to set up a multitude of network slices with varying characteristics to suit specific uses for consumer and business customers. The tailored and differentiated connectivity to users of all kinds will mean Malaysia’s businesses and consumers can truly benefit from the promise of 5G. #MWC2024 #5G #Malaysia Digital Nasional Berhad Ericsson

The Global MBB Forum 2023 with the theme “Bring 5.5G into reality” took place a few days ago. This year I wanted to know if we were still talking too much hype, or if reality meant now as I have been speaking about all year. It was the latter. 5.5G (or 5G Advanced) is now being implemented commercially with great success. The event began with a livestream discussion between Huawei's Rotating Chairman Ken Hu, and the Director General of GSMA, Mats Granryd, about the current state of 5G development and future projections. Mats said, “Consumers are willing to pay more for good products. 5.5G by 2030 will have 5 billion subscribers and many interesting use cases are already emerging” During the summit, leading 5.5G operators from China, the Middle East, Asia Pacific, and Europe shared 5.5G success stories and opinions on target network evolution and commercial use plans. The summit aimed to reach a consensus on crucial 5.5G use cases, roadmap, and target network evolution paths to strengthen customers' confidence in the evolution to 5.5G. ➡ Tomorrow I will share further thoughts on my recap article. In the meantime, you can still watch the live stream replay if you missed any of the sessions: https://lnkd.in/eTh286Sj And remember, when we partner up, we build, we are uniting people and each other’s strengths and skills. Tech cannot move forward with one company alone. It is through a variety of partnerships that we are able to see all the current case studies. By talking to the different partners and vendors I see how important this continues to always be. #5G #5GAdvanced #innovation #futurism #togetherwearestronger #ai #HWMBBF

"We are not merely approaching the digital age; we are already fully immersed in it. The capabilities that were unimaginable just a decade ago are now commonplace, accessible at the touch of our fingertips. From Unified Payments Interface (UPI) payments to mobile infotainment systems, technology has permeated every aspect of our lives. As we navigate the era of 5G and look toward the future, O-RAN presents both challenges and solutions. While cost remains a consideration, the openness, inclusivity, and innovation fostered by the O-RAN community offer significant benefits for all stakeholders." - Vikas Dixit, Assistant Vice President, New Product Introduction, Reliance Jio To read more, visit: https://lnkd.in/dGc-cjRj #telecomindia #telecomsector #telecominfrastructure #telecomdevelopment #technology #networks #5G #5Gindia #5Gera #5Ginfrastructure #ORAN #openradioaccessnetworks #5Gadvancements #6Gera #ORANalliance #5Gecosystem #UPIpayments #futureoftelecommunication #FrequencyDivisionDuplex #FDDdevelopment #TDD #ORANdevelopment #digitaltransformation #cloudtechnology

#ICYMI: Tay Yeow Lian shares his thoughts on Singtel’s innovation journey on 5G transport slicing, presented at Nokias SReXperts APAC 2023. Thank you Nokia for having us. As an organisation deeply rooted in innovation, we understand that when it comes to the network – one size doesn't fit all. That's why we're constantly pushing the boundaries with our #5G slicing technology, making it easier for businesses to customise and optimise their network resources. It's like slipping into a perfectly tailored network suit, one that gives our customers the confidence to take the lead in the digital world. #SingtelParagon builds on this core capability to enable a wide range of enterprise use cases. Its real-time network slicing not only delivers improved performance to businesses but also the benefits of scalability, enhanced security and cost-efficiency by marrying the best of multi-access edge computing (#MEC) and 5G. Learn more about Singtel Paragon: https://lnkd.in/g4mg2NR6 #5GSlicing #Nokia #networkslicing #SReXperts23

MVNOs (Mobile Virtual Network Operators) are back! The scaling back of regulation coupled with technology advancement and the rapidly evolving telco business model has brought back MVNOs with a bang! In fact it's now fully established ecosystem with additional players; MVNEs (Mobile Virtual Network Enablers) and MVNAs (Mobile Virtual Network Aggregators). In South Africa, Europe and and the Middle East many entities have joined the fray - each attempting to articulate a value proposition based on the now frequently used parlance: "100% Digital Experience"; "360 degree Omnichannel experience"; "For Digital Natives"; "Exceptional Customer Service"; "Affordability"; "Flexibility" "Personalisation" As the traditional Telco business model evolves (or attempts) to evolve from the "TelCo" Model to the "TechCo" Model, new strategic concepts underpin this transition: Delayering; Defragmentation; ODA; Partnerships. Indeed many traditional Telcos have established their own MVNOs as part of their transition journey. Has Telco finally found the panacea to its nightmare problems? Which include: slowing down growth, capital intensity albeit with low ROI, lethargy in responding to market dynamics; low CSAT and NPS, competition from OTTs. MVNO model may yet represent what the future telco may look like at the "solution" and "innovation layer". Join us in the next installment when we decipher MVNOs, the ongoing telco evolution and all its contemporary concepts and buzz words. #mvnos #mvnes # mvnas #telecommunications #digitaltransformation #tmforum #dtw23