TEC Equipment is a full-service truck and trailer dealership with over 35 locations across the US. This family-owned business takes pride in its work and treats everyone who enters its shops with the utmost priority. Visit the link below to see how they’ve achieved nearly 50 years of success, and how the addition of JPRO has supported their shop. https://hubs.la/Q02F8sbH0
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This is a fixable issue, Dealers. I recently took my personal car on a mission to find out if the experience at the quick lube/tire option was indeed such an enjoyable process compared to my typical dealer visit. What I found was shocking to many, but it wasn’t to me. Needed: Full Synthetic Oil Change and Tire Rotate on our 2021 Jeep. Attempted to make an appointment at a large national chain repair facility. Very difficult online process. Made appointment, with coupon found online on their local site. Showed up at scheduled time. “Sorry, our location doesn’t participate in that coupon, but for $55 more, we can keep your appointment. NOPE! Next stop, another local chain. One used in past for family car. Arrived to get my work done in “under 20 minutes” as advertised. Special running on Tire Rotations on sign outside. Perfect, right? Nope, as “we have 2 cars stuck on our lifts for a few days waiting on parts, so we can do the oil change, but not the rotate”. 3 phone calls to other aftermarket facilities, no price transparency and no ability to fit it in that day. So…no work finished yet, and experiment proven. Find ways to be transparent, address any roadblocks upfront, and be customer-centric. You’ll find new customers and retain your good ones. TraXtion
According to results from the J.D. Power 2024 U.S. Aftermarket Service Index Study released April 30, customers seemed to prefer independent repair facilities over dealership service departments, which have struggled with long wait times for appointments. Full-service maintenance and repair jumped 12 points in the latest study, while tire replacement stores gained five points and quick oil change shops were up four points. Your retention problems aren't going to fix themselves. Get to know TraXtion! #GoTraXtion #dealerships #fixedops #fixedoperations #tires #wheelalignment #driversafety #customerretention Brad Kokesh Mike Gottschalk Scott Rea Craig Kurtz Lori Grospitz Kevin Lopez Ryan Hamilton Sandy Cerami Mike Vogel
1 Thing We're Talking About: Independent repair shops improve scores in J.D. Power study
autonews.com
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According to results from the J.D. Power 2024 U.S. Aftermarket Service Index Study released April 30, customers seemed to prefer independent repair facilities over dealership service departments, which have struggled with long wait times for appointments. Full-service maintenance and repair jumped 12 points in the latest study, while tire replacement stores gained five points and quick oil change shops were up four points. Your retention problems aren't going to fix themselves. Get to know TraXtion! #GoTraXtion #dealerships #fixedops #fixedoperations #tires #wheelalignment #driversafety #customerretention Brad Kokesh Mike Gottschalk Scott Rea Craig Kurtz Lori Grospitz Kevin Lopez Ryan Hamilton Sandy Cerami Mike Vogel
1 Thing We're Talking About: Independent repair shops improve scores in J.D. Power study
autonews.com
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If you're tired of dealing with slow vehicle transport deliveries and subpar customer service from your current transport company, Team Alex is here to help. Our team specializes in transporting vehicles for dealerships all across the country, whether it's a single dealer-to-customer transport or multi-unit transport from auctions. We're dedicated to providing fast and reliable transport deliveries, along with exceptional customer service that you can always count on. Don't settle for less when it comes to your vehicle transport needs. Contact Team Alex today and see why so many dealers trust us for all their transport needs. With Team Alex: 🔶 Quoted Price – Locked in for 7 days 🔶 No Annoying Sales Calls – We respect your time 🔶 Dedicated Texting – Average response time 60 Seconds 🔶Amazing Customer Service 🔶Informative Videos & Tips Contact us today and see why so many dealers trust Team Alex with their transports. Alex Lopez & Team-Alex Dealer Transport Specialists [[ LIVE CHAT ]] 📱 Text: 954-933-8329 ✅ Alex Lopez and Team Alex are independent agents of ShipYourCarNow LLC. To get the “Team Alex Experience,” contact us directly. #automotive #automotiveindustry #carhaulers #onlinebusiness #onlineretail #dealership #dealerships #auctions #carshipping #fleet #fleetmanagement #fleetmanagers #shipyourcarnow
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In a recent survey, CDK asked over 2,000 service shoppers where they turn most often for vehicle repairs and maintenance. Nearly half, 43%, picked a dealership as their first choice. In our latest blog, learn how promoting factory-trained technicians and manufacturer parts can generate more service business for your dealership ➡️ https://ow.ly/Sju950QQmBu #automotiveindustry #dealership #carsales #fixedoperations
Market Your Trained Technicians to Earn Service Business
cdkglobal.com
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The service boosts revenue and safety but can sour customers on the brand and dealership. While recalls can help a dealership financially, they can leave the customer feeling frustrated and skeptical. Here are the industry’s best practices for handling recalls at your dealership and how to create goodwill with your customers during the process. https://zurl.co/FM5g
Dealer Best Practices for Handling Recalls
wardsauto.com
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In the automotive industry, the end of a sale is just the beginning of a relationship. See how maintenance reminders with CarRx are ensuring top-tier service retention and cultivating lasting bonds with customers. ️ elogps.info/47ZfHyI #DealershipGrowth #CustomerLoyalty #ServiceRetention
Beyond the Sale: The Power of Maintenance Reminders in Building Lasting Customer Relationships
http://www.elogps.com
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Are you having trouble with slow vehicle transport deliveries and poor customer service from your current transport company? You might want to check out Team Alex! Their team specializes in transporting vehicles for dealerships across the country, whether it's a single dealer-to-customer transport or multi-units from auctions. They are known for providing fast and reliable transport deliveries, along with exceptional customer service that you can count on. It's always better to go with the best, so why not give Team Alex a try? You can contact them today to see why so many dealers trust them for their transport needs. Transport Types: ✔️ Dealer to Customer ✔️ Dealer to Dealer ✔️ Auction to Dealer ✔️ City to City or State to State ✔️ Open or Enclosed Contact us today and see why so many dealers trust Team Alex with their transports. Alex Lopez & Team-Alex Dealer Transport Specialists [[ LIVE CHAT ]] 📱 Text: 954-933-8329 ✅ Alex Lopez & Team Alex are independent agents of ShipYourCarNow LLC. To get the “Team Alex Experience”, make sure you contact us directly. Because who you call matters. #automotive #automotiveindustry #carhaulers #onlinebusiness #onlineretail #dealership #dealerships #auctions #carshipping #fleet #fleetmanagement #fleetmanagers #shipyourcarnow
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🚚🚛 If you're feeling frustrated with slow vehicle transport deliveries and poor customer service from your current transport company, there might be a solution for you. Team Alex offers specialized transportation services for dealerships across the country, whether you need a single dealer-to-customer transport or multiple units from auctions. They pride themselves on delivering fast and reliable transport services, along with excellent customer service that you can rely on. It might be worth considering giving Team Alex a call to see if they can earn your business and provide a better experience for your transportation needs. Transport Types: ✔️ Dealer to Customer ✔️ Dealer to Dealer ✔️ Auction to Dealer ✔️ City to City or State to State ✔️ Open or Enclosed Contact us today and see why so many dealers trust Team Alex with their transports. Alex Lopez & Team-Alex Dealer Transport Specialists [[ LIVE CHAT ]] 📱 Text: 954-933-8329 ✅ Alex Lopez & Team Alex are independent agents of ShipYourCarNow LLC. To get the “Team Alex Experience”, make sure you contact us directly. Because who you call matters. #automotive #automotiveindustry #carhaulers #onlinebusiness #onlineretail #dealership #dealerships #auctions #carshipping #fleet #fleetmanagement #fleetmanagers #shipyourcarnow
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Introducing the 2020 Warranty Ltd Dealer Fund Warranty Programme! Attention automotive dealers! 🚗🔧 We are thrilled to announce the launch of our innovative 20-20 Warranty Dealer Fund Programme. This groundbreaking initiative is designed to empower you with enhanced warranty options, providing a competitive edge in today's market. Why join the 20-20 Dealer Fund Programme? ✅ Enhanced Customer Trust: Offer warranties that assure your customers of their vehicle’s reliability and support your retention strategy. ✅ Increased Sales: Boost your sales by providing comprehensive warranty coverage that appeals to buyers. ✅ Flexible Plans: Tailored warranty plans to suit your dealership’s needs and the preferences of your customers. ✅ Admin Costs; Admininstration fee's starting from £10 per policy (subject to volumes), with NO inflationary increases. ✅ Cost-Effective: A dealer-funded model that maximises your profits while minimising costs. ✅ Full Control; You have control of your warranty scheme supported by insights on your warranty performance and costs. ✅ Comprehensive Support: Receive full support from our dedicated team to ensure smooth implementation and management. Are you a dealer selling 15+ vehicles per month? If so, join us in revolutionising the way warranties are offered and experienced! Elevate your dealership’s reputation, increase customer satisfaction, and drive your sales to new heights. Interested in learning more? Contact Mark Dockerill MBA or Gary Munday today to discover how the 20-20 Dealer Fund programme can transform your business. #AutomotiveDealers #WarrantyProgramme #CustomerSatisfaction #SalesBoost #DealerSuccess
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Are you frustrated with the slow delivery times and bad customer service from your current vehicle transport company? Look no further than Team Alex! They specialize in transporting vehicles for dealerships all over the country, whether it's a single dealer-to-customer delivery or multi-unit transport from auctions. You can always count on them to provide fast and reliable deliveries, along with top-notch customer service. Don't settle for anything less than the best when it comes to your vehicle transport needs. Contact Team Alex today and experience the difference for yourself. Transport Types: ✔️ Dealer to Customer ✔️ Dealer to Dealer ✔️ Auction to Dealer ✔️ City to City or State to State ✔️ Open or Enclosed Alex Lopez & Team-Alex Dealer Transport Specialists [[ LIVE CHAT ]] 📱 Text: 954-933-8329 ✅ Alex Lopez & Team Alex are independent agents of ShipYourCarNow LLC. To get the “Team Alex Experience”, make sure you contact us directly. Because who you call matters. #automotive #automotiveindustry #carhaulers #onlinebusiness #onlineretail #dealership #dealerships #auctions #carshipping #fleet #fleetmanagement #fleetmanagers #shipyourcarnow
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