Noah Glass’ Post

The longer I’ve been at Paybright the more I have seen how broken the POS world is for most agents and ISOs in merchant services. It is one of the many reasons I am so excited about what the PayBright POS Desk brings to the table for our partners💡 Most of our competitors offer very few solutions or push their partners to source their own systems. This is a broken model. It puts unnecessary work on agents, leads them to work with unproven systems, and often leads to poor merchants experiences. Coming from the hospitality world for 12+ years, the above speaks volume and is why it’s so important to change this cycle of approach and be the guidance for both agents and business owners 🤯😳 Part of supporting agents these days is providing them with top of the line solutions and helping them win deals but also helping our partners avoid the wrong solutions too. Today we had an agent reach out about a system he had come across that is on PayBright’s ‘do not sell’ list due to constant issues on the deals we previously tried with them. By working with our POS Desk this agent avoided a headache, likely attrition, and we were able to present a better option that will be up and running soon. This is just one example of what we do here at our POS Desk to help revolutionize the POS Game for agents and ISOs in merchant services! #posdeskforthewin PayBright John Scheirer

Great read and case study on how to use Labor Standards to assess and optimize a POS system.

We recently partnered with one of the largest sporting goods retailers in the U.S. to analyze the labor impacts of a new Point of Sale (POS) system and quantify any labor and transactional savings it was yielding. The Challenge: The client wanted to understand the efficiency of their new POS system compared to their existing one, focusing on labor impacts and potential savings. Our Approach: To measure the effectiveness of the new POS, Connors Group conducted a detailed analysis over the course of one week at three locations using both POS systems. Our steps included: 🔸 Validating existing engineered labor standards for the old POS system. 🔸 Capturing the same standards for the new POS. 🔸 Documenting and summarizing findings for the operations team, highlighting labor and transactional savings. We observed 539 transactions (13+ total hours), 551 athlete queue journeys, 264 engagements, and 436 front-end teammate utilization samples. Additional insights included: 🔸 Customer queue journey analysis. 🔸 Associate impact utilization study. 🔸 Effectiveness of checkout process - number of transactions per hour. 🔸 5S audit to identify workplace improvement opportunities. The Results: 🔸 4.7% reduction in total time per transaction. 🔸 Removal of approximately 7 total touches from an average transaction. 🔸 New system was 6.3 seconds faster per transaction than the older system. Let’s discuss how we can help optimize your front end and checkout operations and boost efficiency. Contact us today to learn more about our tailored solutions. #Productivity #Optimization #POS #RetailEfficiency #ConnorsGroup

The more you know about your customers, the better chance of keeping existing customers and bringing new ones. If those seemingly small things, those incremental things that build upon the foundation, are consistently done, everyone wins. Modern-day POS systems tell us a lot about customers if we only pay attention. From what I have seen in the 20 years or so since meaningful, timely information has been available, businesses look for the home run instead of a series of base hits. Use data to formulate strategy rather than listen to the desires and whims of a few in the boardroom who are miles away from the people who actually care for the people who ring the register. The more technologically advanced, the greater the distance between decision-makers and the economic customer. Most of the businesses for which I have interacted at the management level believe POS is better at cash control, which it is, and use it for little else. Hire someone to export POS data and create a daily updated matrix of KPIs that can be communicated throughout the organization, even down to the person who completes the customer transaction.

❗ In the concept of "Bill to Ship to" model, POS is the "State where supply is billed" and 'NOT' "State where goods are shipped to" but exception has been carved out through Circular No. 209... 📌 Circular states that in case of "Bill to Ship to" where ✔ both State of delivery and State of Billing are different 'and' ✔ both persons are URP (Unregistered Persons), ⁉ then, POS will be "State where goods are shipped to" Does CBIC has power to carve out exception through Circular? What do you have to say?

The Essential Role of a Reliable POS System for SMEs In today's competitive business landscape, small and medium-sized enterprises (SMEs) face numerous challenges. At the core of their success lies a dependable point-of-sale (POS) system. Here's why: 📌 Streamlined Operations: A reliable POS system centralises essential tasks like inventory management and sales tracking, enhancing productivity and efficiency. 📌 Enhanced Customer Experience: By enabling quick transactions and personalised service, a user-friendly POS system fosters higher customer satisfaction and loyalty. 📌 Informed Decision-Making: With data-driven insights and comprehensive reporting, SMEs can make informed decisions and drive growth. 📌 Security and Compliance: Built-in security features protect sensitive data and ensure compliance with industry regulations, safeguarding both the business and its customers. 📌 Scalability: A flexible POS solution adapts to the evolving needs of SMEs, facilitating growth and expansion without disruption. Investing in a reliable POS system isn't just a choice – it's a strategic imperative for SMEs seeking sustainable success in today's dynamic market. #SMEs #PointOfSale #BusinessGrowth #Efficiency #TenziBiz #eTIMScompliance

Good POS compliance contributes to increased brand appeal, operational efficiency for store staff and delivers an enhanced customer experience. Badly executed or incorrect POS being sent to stores means that print budgets and store staff hours are being wasted! The good news? SMP can help you deliver 100% POS compliance, we believe it's essential for the success of any retail business. What do you think!?

Retailers often wonder what a POS system can do for their business. Well, for starters - it's perfect for streamlining their business. It helps automate tasks that would usually require a lot of time as well as the possibility of human error. Once adopted, a POS system can significantly reduce you human error and streamline your operations. At Hulexo, we help retailers do the same. Reach out to us to understand how our POS system can benefit your business.

Axial Shift cuts through POS data overload, providing you with actionable insights. Now your operators can make informed decisions and motivate frontline staff – all without leaving the sales floor. #RestaurantTech #RestaurantPOS #SalesContests #RestaurantOperations #RestaurantGMs #FrontlineExperience

POV: You got into hospitality because you were a people person and not a numbers person. I get it & so does Axial Shift. We give you the numbers you need, when you need them and we do it from the palm of your hands :) #RestaurantTech #RestaurantPOS #SalesContests #RestaurantOperations #RestaurantGMs #FrontlineExperience