The Physics of Communications (1) This is the first of three posts on communications as physics. Welcome any additional equations to play with. I’ve always maintained that communications is as much an art as a science. A dark art, perhaps, but an art nonetheless. But what if I’m wrong? What if communications is, in fact, physics. A collection of equations or rules which should shape the way we understand, develop and execute our campaigns or programmes. For example, p=f/a is the equation for pressure. Pressure equals force over area – the greater the force applied on the smaller the area, the greater the pressure. Which is why, if someone steps on your foot wearing stiletto heels it hurts more than if they are wearing flats. The force is the same but the area is smaller. Why is this relevant? Arguably, communications largely intends to bring pressure to bear on a decision point. This might be lobbying government officials to change regulation, persuading companies to back your initiative or convincing individuals to buy your product. In each case there is a decision (or multiple decisions) to be made. And each of these decisions is where we can apply pressure. As per the equation, to apply the pressure requires understanding the nature of the area (and therefore the audience). Is it small and focused (one or two individuals) or large and diffuse (a large public group)? Depending on the answer, we would need to think about the nature and volume of the force. Do we need to demonstrate compelling public opinion via a national poll, or will a well-reasoned argument appealing to self interest suffice? Or do we need to combine several elements to reach the necessary level of pressure? Either way, understanding the three variables in the equation help us be more precise when planning our communications. If nothing else, taking this approach has helped me explain what we do to engineers. Useful especially for those who, heaven forbid, think we're making all of it up as we go along. Two more equations or laws to come. In the meantime, any to add? #corporatecommunications #reputationmanagement #PR FleishmanHillard UK FleishmanHillard
Love it. Another good one I like is the “COM-B” model/equation for behaviour change – that for a person to engage or change their actions they need one (or more) of capability (C), opportunity (O) and motivation (M) and the role we have is to target and influence these factors
Advertising + PR = Hey You + Let’s Talk. It’s not mine of course, this is only one of the beautiful and very funny collection, crafted by Craig Damrauer between 2008 and 2014. Go to assortedbitsofwisdom.com and be inspired.
I do appreciate this approach as a means of explaining the “art” part of our craft to those who are more quant-inclined 😄
I still remember the p=f/a analogy from the Net a Porter pitch! Ali Gee 👠
That Mr Andrews, he’s got a Beautiful Mind. 😉
Love it - tks Nick
Genius. Looking forward to complete series.
Excellent insights
Very interested in hearing the next two… So you must have really stamped on my mind with your stiletto! Ouch!
Still have that napkin stashed somewhere 😅