Wondering why your hotel still doesn't clean your room each night or offer better room service options? Post-pandemic staffing shortages continue to challenge hoteliers.
Wondering why your hotel still doesn't clean your room each night or offer better room service options? Post-pandemic staffing shortages continue to challenge hoteliers.
Are you tired of the guesswork involved in scheduling staff for your hotel? Labor standards can help! They provide a recipe for staffing each position based on operational metrics like occupancy, minutes per room, or F&B covers and revenue. Scheduling to your labor standards takes the guesswork out of creating schedules and puts managers on the path to optimal staffing levels for your hotel. Don't risk overstaffing or understaffing your hotel - incorporate labor standards into your scheduling process today!
Let's connect to discuss common hotel scheduling blunders and best practices to avoid them. #laborstandards#intelligentscheduling#budgets#hotelefficiencies#operationalmetrics
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Facing staffing challenges in the dynamic world of hospitality? 💪 You're not alone! More than 80% of hotels are grappling with staffing shortages, impacting operations and guest experiences.
Check out our first blog post of 2024! 🎉 You'll learn effective strategies to overcome staffing shortages in the hotel industry and discover new ways to up your hospitality game! 🏨
https://lnkd.in/dVww3Hzn#hospitality#staffing#hotels
Maximizing profitability, ensuring smooth operations, and earning high guest satisfaction scores is all dependent on staffing. These six strategies can help attract and retain the staff your hotel demands. >> https://bit.ly/3MyTsUP
Thank you Karen Magee for the compelling share! Pasting some key excerpts: “Hotel owners have been on an epic hiring spree. Yet even after clawing back hundreds of thousands of jobs during the past two years, the industry is still light on staff and often struggling to adapt. Daily housekeeping for all guests, room service and other amenities that were reduced or eliminated during the pandemic are still lacking at many properties. At the same time, hotels across the U.S. have held their daily room rates near all-time highs this winter, in part to offset the increase in wages to lure workers back. Hotels will collectively pay $123 billion in compensation this year, up more than 20% from 2019, according to the American Hotel & Lodging Association. Some hotel owners now fret that a guest backlash could be building as smaller staffs can compromise the level of service and higher wages threaten to push the cost of travel even higher. “If we’re expecting empathy from consumers, we’re not going to get it,” said Bob Habeeb, chief executive officer of Maverick Hotels & Restaurants, which owns about two dozen hotels, mostly in Chicago and the Midwest. Habeeb expects he will need to increase wages across his hotel portfolio by 10% this year—a cost that will be passed in part on to guests. “Consumers are going to have to pay more,” he said. The leisure-and-hospitality category has bolstered U.S. hiring growth for much of the past two years. The industry’s appetite for even more workers could help sustain growth in the broader hiring market, said Nancy Vanden Houten, a lead U.S. economist at Oxford Economics. The severity of hotel worker shortages when U.S. travel ramped up in 2021 has eased. But the industry is still below pandemic staffing levels. Employment in the accommodation sector is down 9% from early 2020, according to government data. A number of reasons account for the lingering shortage. Workers are often hesitant to return to the hotel industry after the mass layoffs in 2020, said Chip Rogers, CEO of the American Hotel & Lodging Association. Many switched to other industries with big pay raises. Immigration laws are also capping the amount of seasonal workers the industry can hire.
President, Valerie Wilson Travel
ED, JPMorgan Chase & Co.
Wage increases and high demand continue to put pressure on hotel pricing. Don’t expect a reduction in room rates any time soon!!
https://lnkd.in/efMXi3sE
Tip 2 - Have you thought about the power of personalized attention? You can boost your earnings with no added cost simply by equipping your front desk team with the knowledge on how to recommend upgrades and premium services to your guests at your property.
Stay tuned for more key ways to make sure your staff understand the pivotal role they play at the frontline. Read why running an ancillary program at your hotel matters in our latest e-magazine, REVREV for free: https://bit.ly/40ew9Ys#hospitality#service#hotelmagazine#frontdesk#guestexperience
ePOS, Online Bookings & Procurement Solutions | Hospitality Industry | Open to Ways of Streamlining your Finance & Operations Processes? Let's have that conversation.
2/3 of hotels have Labor Shortages according to the survey bY AHLA. 4 in 5 say they have raised wages in 2023. Increased expenses coupled with softening revenue will be very challenging for a lot hotel owners. Specifically those who purchased in 2022 with large debt and paid a premium based on 2021 revenue.
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#hotelier#hotel#hotelinvestment#hospitality#hospitalityindustry#commercialrealestate
Assistant Manager- Analytics at Market Quotient
4moStay informed about the impacts of staffing shortages