Nathan A. Merriman’s Post

❓ Are others facing challenges with rapid outpatient procedure triage and access? How are you approaching this problem and what new solutions are you trialing? One program we started in 2021 during COVID-19 is the GI Rapid Outpatient Access Progam. We slowed down to work together with our Emergency Department teammates to co-create the program in a way that included our ED team in the design and prioritized a co-defined group of patients we believed needed more urgent access to outpatient GI procedural care. We also worked together across Medical Group AND Affiliated GI teams to help improve collective access for the patients in the program. We started small with one core site, learned, improved, and then scaled across sites. 📌 If you have interest in this topic and some time to take a look, please share feedback or questions that come up or other solutions you are trying to help improve rapid outpatient procedural triage and access in GI and other specialties (hopefully this article is accessible to all, though there may be institutional access needed to view the article for free). Thank you Tim Fowles, Ph.D., Adam Balls, MD, Katie Liljestrand RN, MBA, Josh Lewis, and Raj Srivastava for your teamwork writing this article! #SimplifyAndHumanizeHealthcare #ImproveOutpatientCareTriageAndAccess https://lnkd.in/gWy6EzkT

📌 Stories matter in #healthcare. And effective, human-centered storytelling is an important skill for clinician leaders to develop. Please consider joining this outstanding learning event (online or in person) with Mark Carpenter on July 17th at 12-1pm MT. Thank you to my Intermountain Health teammate Jason Carlton, APR for sharing this. 🙏

📌 Strong cross-team collaboration with shared purpose inspires greater collective contribution. ❓ Have you ever been to a working meeting with a diverse group of teammates in the room where you felt effortless team connection and flow? That was the feeling at our American Medical Group Association (AMGA) Colorectal Cancer (CRC) Screening Best Practices Learning Collaborative this week in Indianapolis. We came #together with shared purpose in learning the best practices across 20 health systems nationally to improve our screening and prevention of colon and rectal cancer in our communities. 📌 We were there to help each other. 🔷 It was easy to listen to other teammates share their ideas, their lessons learned, their missteps and mistakes, their successes to bring back new approaches to help our patients, communities, and care teams at home. 🔷 It was easy to share our Intermountain Health team’s ideas, lessons learned, missteps and mistakes, and successes to help the other health system teams in the room, their patients and communities, and their care teams at home. It was easy to learn. It felt effortless. I think we need more of this in #healthcare. #CrossTeamCollaboration #TeamFlow #WePreventCRCTogether