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Miscommunication happens all the time. Be it your spouse, your manager, your coworker, your client, your kids…. You say one thing, the other person hears something else. Yes, we need to work on our listening skills. And a great way to also make sure that we leave a conversation with shared understanding is repeating back what you heard: “Ok, so I heard you say _________, did I get that right?” Two benefits to this approach: 1. You walk away with the right information 2. The person you’re talking to sees that you’re listening Try it.

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