There are two types of people I’ve interacted with throughout my career regardless of level (entry level to executive). 1) Those who say good morning, hello, thank you, how are you?, etc. 2) Those who just tell you what they need or what is a problem. Taking 2 seconds to be courteous in your messaging makes a big difference in interactions, perceptions of you and building trust. Regardless of your level or scope, it’s not good practice to be in the second category. Also, if you’re a leader, people copy your behavior and think they need to be that way with others to climb the ladder, which is a bad culture to set. Some of the best leaders I’ve interacted with are courteous with their messaging across all levels and interactions. #Professionalism
One of my favorite parts about my time at Tesla was turning someone from a Name in a Signature into a Real Life Human when they would come to Buffalo. You included!
Great perspective!
General Manager
1moAgreed sir. Kindness cost you nothing but a little time.