Michelle McGuire Christian’s Post

In the age of AI everywhere, The Maven Report starts to tackle the humanity question. There is an interesting and thought-provoking article by Abhinav S., Vice President of Transformation and Digital Solutions at Teleperformance, outlining the importance of a people-centered approach to AI enabled customer service experiences. "As enterprises race to integrate generative AI and other emerging tech into the customer experience, they must continue prioritizing and aiming for the somewhat paradoxical goal of elevating human centricity through non-human means." The Maven Report Ensono #generativeai #aiadoption #aichallenges #aiandbusiness #aiadvancements #customerexperience #customerservice #humanity #hybridcloud #humancapital https://lnkd.in/dCKEjpKi

Today’s top CEOs are under huge pressure when it comes to AI adoption. Their perspectives have relevance for IT leaders at all levels. The all-new issue of The Maven Report highlights some key findings from the 2023 IBM Institute for Business Value CEO survey. Take a look: #generativeai #thoughtleadership #innovation #IBM #makebetterhappen

In the dynamic business landscape of 2023, Kincannon & Reed has observed a transition from a candidate-driven market to a scenario where candidates prioritize culture and compensation. Our analysis of compensation trends reveals a competitive yet softening US labor market. Through these shifts, Kincannon & Reed remains a reliable partner, providing expertise in executive search, leadership development, and market dynamics. Discover valuable insights with us. #executivesearch #leadershipdevelopment #markettrends

Ever wondered how top CEOs are handling the pressure of #AI adoption and how it impacts IT leaders? Check out the latest issue of The Maven Report for insights from the 2023 IBM Institute for Business Value CEO survey. Dive into the details: #generativeai #thoughtleadership #innovation #IBM #makebetterhappen

Ever wondered how top CEOs are handling the pressure of #AI adoption and how it impacts IT leaders? Check out the latest issue of The Maven Report for insights from the 2023 IBM Institute for Business Value CEO survey. Dive into the details: #generativeai #thoughtleadership #innovation #IBM #makebetterhappen

Ever wondered how top CEOs are handling the pressure of #AI adoption and how it impacts IT leaders? Check out the latest issue of The Maven Report for insights from the 2023 IBM Institute for Business Value CEO survey. Dive into the details: #generativeai #thoughtleadership #innovation #IBM #makebetterhappen

Ever wondered how top CEOs are handling the pressure of #AI adoption and how it impacts IT leaders? Check out the latest issue of The Maven Report for insights from the 2023 IBM Institute for Business Value CEO survey. Dive into the details: #generativeai #thoughtleadership #innovation #IBM #makebetterhappen

Research on HR and Generative AI? That’s my sweet spot! Here are my key takeaways: In today's rapidly evolving landscape, AI isn't just about technology – it's about empowering us to push boundaries and unlock our true creative potential. By automating manual tasks and streamlining processes, AI is liberating us to focus on bigger and better things. It's not a threat to our jobs, but rather a catalyst for innovation. However, as we venture into this AI-powered future, we must acknowledge the challenges that come with it. The issue of biases looms large, reminding us of the importance of diversity now more than ever.  AI has the potential to perpetuate bias on an unprecedented scale. When creating AI tools we need to consider diverse perspectives and input so we can ensure equity in our technology. So, how do we wield this powerful tool responsibly?  The answer lies in establishing robust protocols and evaluation criteria that align with our organizational values. We must be proactive in developing frameworks that guide AI's decision-making processes, holding them accountable to the same ethical standards we hold ourselves to. Regular audits of AI systems will also be crucial to identify and rectify any unintended consequences that may arise. Go forth HR professionals and add the power of Gen AI to your toolbox, but remember with great power comes great responsibility! #AI #Ethics #Innovation #Diversity #Responsibility #HR #GenAI Read the report here:

Ever wondered how top CEOs are handling the pressure of #AI adoption and how it impacts IT leaders? Check out the latest issue of The Maven Report for insights from the 2023 IBM Institute for Business Value CEO survey. Dive into the details: #generativeai #thoughtleadership #innovation #IBM #makebetterhappen

Ever wondered how top CEOs are handling the pressure of #AI adoption and how it impacts IT leaders? Check out the latest issue of The Maven Report for insights from the 2023 IBM Institute for Business Value CEO survey. Dive into the details: #generativeai #thoughtleadership #innovation #IBM #makebetterhappen