Mediant Health Resources’ Post

With more than half of physicians now employed by health systems, it is vital that we position these groups for success. This means improving on core operational aspects, and then positioning them to deliver on continuity of care and clinical outcomes, while realizing better patient and provider experiences. This is the first of series wherein we will share some perspectives on the path forward for system-based medical groups, and the key role they will play in the care we all rely on.

In part II of an interview with AJMC - The American Journal of Managed Care, The Clinic by Cleveland Clinic's Head of Innovation and Product Brian Mullen, PhD, discusses how digital health services save patients time and money on travel to in-person appointments and also lead to cost savings in overall healthcare spending when patients receive better diagnoses or treatments. See the interview here: https://lnkd.in/eEgSKKJn #expertsecondopinions #digitalhealth #virtualcare #patienteducation $h

Absolutely fundamental. Empathy improves treatment effectiveness and quality. It has also been suggested that it could protect physicians from burnout and stress. Therefore empathy training should be integrated into every medical curriculum. #empathy #healthcare #qualityofcare #physicians #medicaleducation

As a GP and Medical Leader, I believe that providing excellent treatment to people with multimorbidity is a challenge that healthcare systems face today and will continue to face in the future. To address this challenge, we need a combination of effective clinical care in General Practice supported by the use of technology. Check out my latest blog post on massiveheart.blog where I delve into this topic in more detail: https://lnkd.in/d22qa3Hy.

📊 Industry surveys show that 9/10 patients will check online reviews before choosing a physician. Because of that, clinics and hospitals find themselves in a new arena — one where their online reputation can be as influential as word-of-mouth recommendations. How can you generate more #patientreviews and improve your online reputation? By focusing on the following: 1️⃣ Providing exceptional service throughout the whole patient journey 2️⃣ Educating patients on the importance of giving feedback 3️⃣ Actively encouraging patients to leave reviews 4️⃣ Making the submission process as simple as possible While these steps are simple to understand, there are some nuances you should be aware of. 👉 Dive deeper into this topic and learn how to efficiently generate more patient reviews: https://lnkd.in/emTbceBe #patientexperience #patienttestimonials #patientsatisfaction

Positive online reviews are crucial for healthcare practices to attract and retain patients in a competitive, internet-driven environment. With 74% of patients relying on reviews to choose a new doctor, maintaining a stellar reputation is key to your bottom line. If you’ve noticed your reviews slipping recently, improving your patients’ experience could provide the boost your practice needs. Here are three reasons why your healthcare reviews may be going down, and what to do about it!

I am thrilled to announce that we are founding WorldClassHealth.com: Global Healthcare for Global Employers! We're on a mission to enable global employers to provide their employees access to the world’s best healthcare providers on a global marketplace with a concierge-managed patient experience. Our founding team consists of industry-leading talent: Siddharth Nambiar, Founder and CEO (Amazon, Rocket Internet), Dave Guilmette, Co-founder (Aon, CIGNA, WTW), Serkan Kutan, Co-Founder & Fractional CTO (Zocdoc, Haven, Amwell, Amazon/MSFT) and our Chief Medical Officer will be announced shortly. Our Clinical advisory board includes Mohan Chellappa (President Emeritus, Johns Hopkins International), Sharon Kleefield (Harvard Medical School and MGH), Kumar Dharmarajan (Clover Health, Yale), and Erick Kazarian(Rothman, Mayo), and we're actively hiring a Clinical Quality and Care team. Our Go-to-Market Advisory board consists of Brian Marcotte (BGH), Steve Putterman (Mercer), Jeff Bernhard(Aetna), and Paul Matthews (Towers Watson), and we’re actively hiring a GTM team. Our Technical Advisory board consists of Naresh Shanker (Xerox, HP), Lalith Vadlamannati (Hinge, Amazon) and Babak Parviz (Amazon, Google) and we're actively hiring in Product and Tech. On the legal, regulatory and ethical front, we are advised by Dale Van Demark, (McDermott), Tamim Bazzi (Cooley & Co), Ryan Shaening Pokrasso  (SPZ) and I. Glenn D. Cohen (Harvard Law School) We are addressing a fundamental problem in healthcare. Clinical quality and pricing are not transparent and access is limited with high co-pays - there is no simple way to access the highest quality and best value global options for global employers. There is a clear opportunity for a concierge-managed patient experience with Global Centers of Excellence, enabled with a simple, user-centric interface for all workflows – no more forms! Imagine a future where an employee in Europe can consult with a leading global oncologist in Texas to benefit from the latest cancer research, or where an employee in San Fransisco can choose a leading provider in Tokyo to have an orthopedic procedure and recover with their family. With the WorldClassHealth.com platform, employees can choose from healthcare providers across top global destinations that meet the highest quality bar while costing significantly less than local providers in employees’ home countries. We expect that self-insured employers can drive down their overall healthcare spend by 5%+ and share these savings with employees by waiving co-pays completely. It's a pivotal moment in healthcare, and at WorldClassHealth.com, we're set to make a significant impact on how care is delivered globally. Here's to creating a future where world-class healthcare is accessible to all! I am so excited and fortunate to have the opportunity to work with this great group of people in an area I am very passionate about. Please keep an eye open for more news from us in the weeks ahead.

In part III of an interview with AJMC - The American Journal of Managed Care, our Head of Innovation and Product Brian Mullen, PhD, shares how virtual second opinions have improved patient and provider experiences in health care, highlighting the importance of maintaining quality and the human touch throughout the process. Read or watch the interview here: https://lnkd.in/eDYR_qM8 #virtualcare #digitalhealth #patientexperience #secondopinions

We frequently discuss industry challenges, such as growing recruitment needs and physician burnout. Now, it’s time for some positivity. Value-based care can bring “joy” back to practicing, says one chief clinical officer: https://lnkd.in/ex3REsrd #genuinehealthgroup #valuebasedcare

🔍 Unlock the Secrets to Exceptional Patient Experience Improving #patientexperience isn't just providing good medical care — it's about understanding and enhancing the entire patient’s journey through the healthcare system. Our new article, "A Complete Guide to Patient Experience," is your comprehensive roadmap to mastering this critical aspect of healthcare. What's inside: 1️⃣ The Essence of Patient Experience: Understand what patient experience really means and how it differs from #patientsatisfaction. 2️⃣ Measuring the Immeasurable: Discover how tools like CAHPS surveys, focus groups, and mystery patient visits can offer invaluable insights into patient experiences. 3️⃣ The Five Elements: Inspired by the pioneering work of the University of Utah Health, we discuss how to break down patient experience into five core elements. 4️⃣ Practical Strategies: From implementing patient feedback loops to creating comfortable environments, we provide 7 actionable tips for healthcare providers to elevate their quality of care. 🔗 Dive into the article and start transforming your approach to #patientcare: https://lnkd.in/dJmxxFrY