I spy something interesting: The pause for a bank transfer in a world of ever-more complex fraud. The neobank for the 62+ -- Charlie -- launched Speedbump, which holds $ transfers for 6 hrs when they involve a new payee and phone number. "During that time we notify our customer about the fact that a payment is scheduled and because it’s a new number, it’s going to be released in six hours." The idea is to get in front of a potential scam by buying someone a little time. The feature comes at the time when the entire plot of the new movie, Thelma, explores a financial scam of an older woman. Awareness on this issue is only growing! Theodora Lau | Tony DeSanctis | John Meyer Fast Company Q&A with the fintech company here: https://lnkd.in/gYH7xDHF
when fast payments… get too fast
Mary, I like this feature. Can we also roll it out to business sending wires to net new beneficiaries? Business Email Compromise (BEC) is still hitting small businesses as evidenced by this article yesterday: https://nypost.com/2024/06/23/us-news/nycs-ritzy-gotham-restaurant-forced-to-close-after-falling-victim-to-45k-cyberscam/
Wonder if the notifications can be sent to a designated family member as well. Often a scammer will warn the victim to not tell anyone so even with the pause and educational tools, they may still approve the transfer.
Seamless but not frictionless. Theres a good episode of fintech business weekly w/ Tommy Nicholas of Alloy where he talks about how banking customers want things to be simple but they are willing to accept friction for the sake of security.
oh ... this is a good one. Reminds me of the SAS Faces of Fraud report from earlier in the year: "The research revealed that most customers are willing to sacrifice some convenience for stronger safeguards, including accepting more checks and delays in transactions." Dan Starbuck
What a great concept! Innovation isn't always sexy; sometimes it takes the form of common-sense solutions that address real-world problems. 👏
“We save your butt in just 6 hours”
Good trend!!
I love this. The anti-instant gratification culture. Slow Food, Slow Living, and Slow payment processing!!!!
President and CEO, Citizens Bank of Edmond and ROGER; Civilian Aide to the Secretary of the Army
1moHave you seen the Beekeeper?