MarketDial is thrilled to announce a partnership with HappyOrNot to amplify CX. Now you can: See how happy your customers are. Test changes to maximize happiness. Know exactly how those changes impact revenue. Implement changes with optimal outcomes. See how happy your customers are. We'd love to show you how happy you and your customers can be. Type "HAPPY" in the comments to learn more! #happyretail #happycustomer #CX #retailstrategy #partnerships https://lnkd.in/gDaqgiv4
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Top 25 Thought Leaders 2022 by ICMI | Co-founder SurveySensum | Working with Automotive, Financial, Telecom and other sectors to improve Customer Satisfaction
🔈 Do not forget to join me LIVE today at 2:00 PM IST for the session! I can't wait to share insights on the distinct roles of #NPS, #CES, and #CSAT in your CX strategy. We'll explore practical tips on when and where to use each metric and discuss the transformative power of turning insights into actionable strategies. If you haven't registered yet, click here to save your FREE spot- https://lnkd.in/gqHiXbZg See you soon! #customerexperience #cx #customerjourney #surveysensumlive
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CX Strategy | Business Growth and Retention | Customer Lifecycle | Service Design & Delivery Innovation
Whenever asked, "Why should we make #CX a priority? Do we really need to focus on #customerexperience? What does it even get us?" I then show this image. Hubris is not a long-term strategy. #strategy #hubris #customercentricity #changemindset
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World-Class, SaaS, AI & Machine Learning, AdTech, MarTech, Business Development Professional
How can businesses measure sentiment and understand customers' needs more effectively? Listen to this quick snippet from our LinkedIn Live event to find out. Watch the full event to learn more: https://ow.ly/HKbB50R122K #InteractionAnalytics #CX #AgentPerformance #Quality #Performance #FraudDetection #LinkedInLive
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World-Class, SaaS, AI & Machine Learning, AdTech, MarTech, Business Development Professional
How can businesses measure sentiment and understand customers' needs more effectively? Listen to this quick snippet from our LinkedIn Live event to find out. Watch the full event to learn more: https://ow.ly/glXl50RqLfo #InteractionAnalytics #CX #AgentPerformance #Quality #Performance #FraudDetection #LinkedInLive
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Businesses across industries can achieve tangible results by working with us: 🎯Increasing conversions ⚡Boosting efficiency 💰Reducing costs Read on👉🏼 https://lnkd.in/dWgApSWA #GoMARSandBeyond #Businessprocessmanagement #Businessoperations #customerservice #cx #growth
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Discover the secret to attracting and captivating customers - putting more cash in your pocket. Start boosting your revenue now: https://okt.to/L2ib7P #DXA #MoreHumanAnalytics #CX #DigitalExperience #DidYouKnow
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Working on your brand’s online visibility and review profile across locations? 🌐 Here are 4 tips to build and manage your local reviews at scale. 🚀🌟 Swipe 👉 to learn. #localexperience #lx #customerexperience #cx #onlinereviews
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90 percent of businesses, regardless of the vertical they are operating in, have stated that they have made CX their primary focus. Source: CX Index #customerexperience #CX #CXstrategy #businesssuccess #customerservice #VesuvITasVerified #VesuvITas
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Come join us at our round table tomorrow, where Nataliia Pelykh and I will be discussing how the smallest changes can make the biggest impact on your #CX . #womenintech #customerexperience #productengineering #retailtechnology
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Customer Service and Customer Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!
We are halfway through the year, and Brittany Hodak and I are already halfway through The SUPER AMAZING Show! What are your top three favorite ideas from the show? And what do you need to do to operationalize these ideas? Get together with your team and narrow down the three tactics you want to act on before the end of 2024. Get your keepers! #customerservice #customerexperience #CX #customersuccess #ShepHyken
