Logan's Roadhouse’s Post

Reflecting in my time so far at Smooth Commerce, I’ve seen firsthand how crucial customer loyalty programs are in today’s market. These programs are a game-changer for several reasons: 1. Increased Repeat Business: Loyalty programs encourage repeat visits, significantly boosting overall sales. 2. Enhanced Customer Experience: Personalized rewards and offers make customers feel truly valued. 3. Valuable Customer Insights: The data collected through these programs provides deep insights into customer preferences and behaviors. Implementing a robust loyalty program can significantly enhance customer retention and satisfaction. Contact us to learn more about how we can improve your loyalty program and connect your brand across all your customer touch points - online, app, in-store - and drive loyalty growth.

Reward your loyal customers with the Yobee App! 🌟 Our loyalty program lets customers earn points with every purchase, redeemable for discounts, vouchers, and special offers. Plus, they can snag your promotions at a discount. It's an easy and effective way to boost repeat business and build lasting customer loyalty! 💪📈 #CustomerLoyalty #YobeeApp #BusinessGrowth

Introducing Kite – Elevate Your Sales Game! With Kite, turning casual browsers into loyal customers has never been easier. This app unleashes the potential of free gifts and volume discounts, creating a shopping experience that's hard to resist. With Kite, your store becomes a magnet for sales and customer loyalty. Try it out and see the results for yourself! App link in comments 👇

With LoyLap's Internal Feedback Feature, merchants can privately receive and organise customer feedback to identify negative patterns across locations and improve customer retention & satisfaction. 🙌 🔗 https://lnkd.in/eaX5Y3aw By actively encouraging and requesting customer feedback, merchants have the opportunity to improve areas such as: 👉 Menu Variety & Quality: Introduce new dishes, remove unpopular ones, or improve taste and freshness. 👉 Customer Service: Train staff to be more courteous and efficient. 👉 Portion Sizes: Adjust portions based on preferences. 👉 Cleanliness & Ambiance: Enhance dining area cleanliness and update seating. 👉 Pricing: Adjust prices based on perceived value. 👉 And much more! Partnering with LoyLap offers a cost-effective solution to provide your merchants with their own branded mobile app, along with the added benefit of receiving and organising feedback privately, all while avoiding the hassle (and costs!) of in-house development. Reach out today to start discussing a partnership with us that benefits your merchants and transforms the way they do business. #customerloyalty #LoyLap #payments #merchantservices #valueaddedservices #isos #paymentsolutions #googlereviews #customerfeedback #customerreviews #mobileapp #brandedmobileapp

Repeat business is not the same as loyalty. Think about how many companies you do business with regularly. Where you get your morning coffee, the place you stop to get gas, your go-to grocery store, the vendors you work with in your business… They’re convenient. They may offer you “rewards” points, membership discounts, apps/tools/software, etc. You’re a satisfied customer. But are you loyal? What if a competitor arrived offering more convenience, lower prices, more products, more rewards points, a slicker app? Now think about the companies that have truly earned your loyalty. Are they common? Do they make you feel like just another customer? If you have companies you’re loyal to, it’s likely you’ve built a connection with the humans who work there, more than their apps or programs. Could a competitor take your business by simply offering a discount or more reward points? In this episode of The Practice of Business, I’ll share one of my favorite stories illustrating a company’s commitment to building true customer loyalty. I’ll break the story down into core lessons and provide ideas for developing lifetime customer loyalty in your own business. Check out the episode here: https://lnkd.in/ezcEP8Vw #customerexperience #medspa #customerengagement #aestheticmedicine

"Own a local restaurant and frustrated with giving away your hard-earned money to third-party delivery apps? Discover how we can help you retain customers, boost revenue, and take control of your customer experience. Let's talk!" Thinking about adding online order-taking for pickup orders? Let's talk!

Read the Mobile Food and Drink Benchmark Report to know exactly how your app stacks up, and to get ways to improve your own acquisition and retention. https://lnkd.in/gbSxSdS9 "Alchemer recently released the...Mobile Customer Engagement Benchmark Report, and Food and Drink apps enjoyed a considerable increase in app store ratings and above-average retention rates. The increase in ratings shows that mobile order-and-pay continues to gain in popularity, even as COVID regulations and protocols for the industry wind down."

For restaurants that have grown to rely on third-party delivery apps, reclaiming your margin requires careful attention to the experience your customers expect. Today's post-pandemic consumer habits now demand convenience, simplicity and a digital-first approach. Check out Material’s insights on re-establishing the customer relationship: https://lnkd.in/gAXcHzny

Transparent communication and trust ✨ By now, everyone knows the importance of #customerfeedback to regularly monitor the quality of food and service. But how do you get canteen guests to voluntarily provide meaningful feedback? We have put together some options: ✅ Email surveys ✅ Feedback terminals at the POS ✅ Product-specific feedback via app/catering portal ✅ Customer interaction via chat function You can use the qnips feedback feature to gain useful insights into your guests' satisfaction. The feature combines surveys with product-specific feedback, as well as online and offline touchpoints and a chat function. The more opportunities guests have to provide feedback, the more likely they are to take the time to do so. If you would like to discuss feedback in the canteen, please contact Kenji or book an appointment directly https://lnkd.in/eS7DaE2h #canteenapp #cateringsoftware #passionateaboutinnovation #contractcatering #feedback

ᴊᴜꜱᴛ ᴀᴅᴅɪɴɢ ᴀ ꜱᴜᴄᴄᴇꜱꜱ ꜱᴛᴏʀʏ: ᴜꜱɪɴɢ ꜰᴇᴇᴅʙᴀᴄᴋ ᴛᴏ ɪɴᴄʀᴇᴀꜱᴇ ᴍᴀʀɢɪɴ 💰 ᴀɴᴅ ᴄᴜꜱᴛᴏᴍᴇʀ ꜱᴀᴛɪꜱꜰᴀᴄᴛɪᴏɴ ⭐ ! I would like to share a story from a big customer of qnips GmbH from the south of Germany! They have collected over 25 thousand feedbacks via our system in half a year. They then compared the satisfaction of the product with the contribution margin for the product and formed the following categories: Satisfaction ✅ & Contribution Margin ✅ ▶ Use in the menu more often Satisfaction ✅ & Contribution Margin ❌ ▶ Use with caution Satisfaction ❌ & Contribution Margin ✅ ▶ Use with caution Satisfaction ❌ & Contribution Margin ❌ ▶ Remove from the menu Do this once a year and your contribution margin will increase and your customers will be happier and increase revenue! It's as simple as that! Comments? What Do you think?