Liquid I.V.’s Post

🚀New Opportunities at One.Funding 🚀 One of the most rewarding aspects of my role is building a team of exceptional individuals who drive our company forward. However, this journey is not without its challenges. From the disappointment of last-minute candidate cancellations to the sense of achievement you get from securing outstanding talent for key positions like our Head of Operations and Head of One.asset. Looking forward to announcing these in the coming weeks! 👀 Recruitment can be hard work, but it's also a chance to find people who align with our core values and vision who will help us take our business forward. We're currently on the lookout for a Customer Experience Manager who shares our commitment to excellence and innovation. This role is crucial for us as we continue to grow and enhance our customer experiences. I'd love to hear from my LinkedIn network: What are your best strategies for finding and securing top talent? How do you overcome the hurdles of last-minute cancellations? ☝ What are your best strategies for finding and securing top talent? ✌ How do you keep a candidate engaged during their notice period to? Your insights and advice would be invaluable as we continue our growth plan. #weareOne #Leadership #Recruitment #TeamBuilding #CustomerExperience #Hiring #JoinOurTeam #Innovation #CompanyCulture #LeadershipChallenges Jonathan Grier Matthew Bdzola CeMAP

🌟How companies perceive Loyalty professionals roles ?🌟 Oh, sure, hiring or being a loyalty manager is a piece of cake, All we have to do is: - Build products without being a product manager - Analyze data without being an analyst - Handel the Technical and IT without being an IT professional - Run campaigns without being a marketer - Negotiate and secure partnerships without being a Partnership Manager - Handle operations without being Ops - Manage budgets without being in Finances - Develop and implement customer retention strategies without being a customer Centricity / Success manager - Conduct market research and competitive analysis without being a market researcher - Monitor and optimize customer satisfaction metrics without being a customer experience specialist - Train the stakeholder and frontline without being a professional trainer - Stay up-to-date on industry trends and best practices in loyalty programs without being a trend analyst Easy peasy! 🤡 #loyaltyprogram #CX #allinone #recruiters

The way contact centres work, and the roles of agents within them, have changed dramatically over the past decades, from very transactional, script-led roles, to conversational, understanding roles aiming to assist customers. Despite the evolving nature of contact centres, and their value in a world where customer experience is one of the most crucial aspects for customers and companies alike, this outdated perspective of contact centre roles still exists for some. It's time to change that. Are you a manager, director, or somewhere between, and want to chat about contact roles, or CX roles in general, and what they may have to offer you? Well, you're in the right place! Get in touch at info@sudalesearch.co.uk, and let's chat! #CX #ContactCentres #Recruitment #Hiring #Bias

The process of hiring in the self-storage industry can make or break your business. It's not just about filling a role but finding the right fit - someone who can embody your brand values and deliver exceptional customer service. Also, ongoing training lets employees sharpen their skills, resulting in a streamlined, superior customer experience. Read More: https://bit.ly/3UjI0Ds #SelfStorage #PropertyManagement #Hiring #EmployeeTraining #CustomerExperience

🚨 Excited to announce that I’m hiring a Director of Customer Success! 🚨 We’ve just unified the Sales/Onboarding and Success/Support teams and are now looking for a proven leader to take our Customer Experience Organization to the next level. This person will report directly to me and own the Support and Success portfolio. These teams are 1 Manager and 9 IC's and 1 Manager and 5 IC's respectively and growing plus BPO headcount. We view our CX team as a strategic priority and are investing with headcount and infrastructure to build a world class function. What you need to know about customer experience at Owner: 👷♀️ We sell to a blue collar, SMB buyer. Mom & pop restaurant owners want to shoot straight and need some hand holding when it comes to technology.  🌳 We’re a growth obsessed team. I’m looking for someone who invests in themselves relentlessly and does the same with their team.  💙 When we say we’re customer obsessed, we actually mean it. We solve problems with customer experience and customer value first. We also expect all leaders to spend significant time in front of customers.  🤝 Customers work with us on a month-to-month basis so we earn their business 12 times a year. This means that continually driving value and delivering a world class experience is critical for retention.  🤖 We lean into technology. I’m looking for someone that is a systems and data oriented thinker and is excited to leverage AI to drive customer and business outcomes.  ✍ We’re a fully remote company. Confidence working asynchronously and strong written communication are critical.  🏆 We hold a high bar. This is a performance culture and we expect effort and outcomes. There’s pressure in that but you also get to be part of a winning team.  💰 We pay competitively. If this sounds like the type of environment that you want to be a part of, shoot me a message, and apply below!

The heartbeat of a successful business lies in its ability to foster a customer-centric culture. This begins with a strategic approach to hiring — one that emphasizes empathy, communication, and a deep understanding of customer needs at every level of the organization. Embedding a customer-first mindset into the very fabric of your team demonstrates a genuine commitment to serving and understanding customers, building a skilled workforce that is passionately aligned with the mission of enhancing customer satisfaction. Read on to find the 5 hiring steps that can help cultivate a customer-centric culture. #AgileWorkplaceStaffing #Staffing #Hiring

𝐇𝐞𝐫𝐞 𝐚𝐫𝐞 𝟑 𝐫𝐞𝐚𝐬𝐨𝐧𝐬 𝐞𝐯𝐞𝐫𝐲 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐧𝐞𝐞𝐝𝐬 𝐚 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐫𝐞𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐯𝐞 1. Effective CSRs can turn a dissatisfied customer into a loyal advocate through their empathetic, responsive, and solution-oriented approach. By providing personalized assistance and making customers feel heard, CSRs contribute to a positive customer experience that can set a business apart from its competitors. 2. CSRs also serve as brand ambassadors, reinforcing the company's values and mission in every interaction. Their ability to build rapport and trust can turn one-time buyers into lifelong customers. 3. By analyzing the feedback collected by CSRs, companies can identify trends, areas for improvement, and potential growth opportunities. This feedback loop is essential for staying competitive and meeting evolving customer expectations. ----------------------- My name is Fortunate, I am a customer-centric customer support specialist. I help your organization experience heightened customer loyalty, retention, and recommendation by offering seamless customer support services. I am also open to Visual Assistant roles. Follow and connect with me, let's learn and grow together. #customersupport #customerservicerepresentative #customersuccess #customerrelationshipmanagement #iamopentowork

We’re #hiring Here is at a glance why we exist, what we do and how we show up. Love it? WHY WE ARE HERE: We believe your body is the greatest gift and humans are built to move. We exist to help everybody live stronger - in mind, body and spirit. WHAT WE DO: We seek out and bring to market inspiring products and experiences to help people become the best they can and want to be! HOW WE SHOW UP: 🛞 Game shifters - teams redefying the ordinary 🦄 Celebrate the individual - always be your authentic self 🧨Remove barriers - seek out ways not excuses 👩🏿💻 Forward-thinking, not rearview gazing - our expertise is a perpetual work in progress, and we’re forever learning 🌱Planet first - we are focused on inspiring more sustainable behaviour in the wellbeing industry If you like creating new things, asking constantly “but why”, are comfortable knowing that the only thing constant in life is change and believe that better is always possible and love a laugh, specially on a bad day, check out the link to the role! 👊 Ps: if not for you as you are in another jam but know someone thank you for sharing 🙌 ——- ⬆️ Jay W. Steve Shaw Blue Sky thinking seshs with Jay = result! 💪 For the ones that knows us, do you think that text reflect us? What would you add? Xx

I think Alex Padilla's words speak volumes about Worksuite (formerly Shortlist)'s culture. Do you want to know more? Check out our 3F Core Principles: https://lnkd.in/g_4K6aMC #peopleandculture #peopledevelopment #familyfirst #excellentresults