Koen Vermeltfoort’s Post

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Partner at McKinsey&Company

Governments around the world play a critical role in people’s lives and in tackling society’s most pressing challenges— but they also face increasing obstacles to serving the public. In this new article, my McKinsey colleagues outline a set of three imperatives and actions government leaders could consider to help civil servants better deliver for their people: 🏛 Systematically tackle shortcomings in customer and citizen experience 🏛 Improve government productivity under increasing fiscal pressure 🏛 Support innovation and economic growth Read the full article below to learn more about how implementing actionable measures using new technologies, business models, and practices, could help governments deliver services more effectively to the public. ⬇ https://lnkd.in/d2caYFwf #government #publicsector #civilservants

Stand and deliver: Three imperatives for civil servants

Stand and deliver: Three imperatives for civil servants

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