Koen Opperman’s Post

Our wine offering should always be complemented by true hospitality and efficient service.

Joining this wonderful competition of the Chaine des Rotisseurs ?

Well done to all. So good to see Star doing so well

Virgin Bartender Wins Bartender of the Year Competition #cruise #cruiseindustry #cruiseships #cruisenews #cruisetravel #cruiseline #cruiselife #cruises #cruiseship #cruiselines #cruisevacation #cruiselovers #cruiseaddict #cruise #cruiseindustrynews 

You may love Lisbon for its monuments, ideal weather, delicious gastronomy and much more. But one thing is certain: all the time in the world won’t be enough to enjoy all there is to do and see in the capital. Watch this video from Visit Lisboa to learn more: https://bit.ly/3TJ8NaA #lisbon #portugal #meetingsindustry #meetingprofs #meetingplanners #eventprofs #eventplanners

Managing winery events and ticketing can be complex, but Tripleseat simplifies everything from booking to execution. This tool organizes all event details in one place, reduces errors, automates tasks, and improves team communication, allowing you to focus on creating exceptional guest experiences. With a smooth booking process and personalized service, Tripleseat enhances customer relationships and increases revenue through successful, profitable events. Whether it’s a wine tasting, private party, or festival, Tripleseat provides the tools you need for success. Elevate your winery’s event management with Tripleseat! 🍷🎉 #WineryEvents #EventManagement #Tripleseat #Efficiency #CustomerExperience #WineIndustry

When excellence comes together for a common goal

Are you familiar with the 10/5 rule? Check out more on this approach, along with something all brands can learn from my experience at Kendall-Jackson Wine Estates. Let's connect here: hello@hospitalityrenu.com #hospitality #guestexperience #luxuryhotels #customerservice #serviceexcellence #worldhealthday #hospitality101 #hospitalitytips

Why Virgin Voyages? Why the food of course! One of the reasons why at least. For all the Foodies out there check out the evidence below 👇🏾

Last week, I attended the Associação da Hotelaria de Portugal congress. It was a great opportunity to connect with like-minded people and gain insights into the future of the hospitality industry in Portugal. My topic of discussion was one of my favourites - How to create unique food and beverage experiences?. I believe that creativity is the foundation of a good project and that the key to success lies in motivating the people behind it. No matter how many ideas you have, if the people behind are not well taken care of and motivated, nothing will fly. I like to use the concept of PCI (People-centred interaction); it goes both ways towards guests and house people. Let me know your feedback on this interesting subject. Looking forward to discussing further ideas #congresoahp #peoplecentredinteraction #hospitality