Kimberly Best, RN, MA, Conflict Management, Author, Speaker’s Post

I worked in the Department of Health for a short period many years ago. One senior director mentioned to me, possibly reflecting on his own time in healthcare and the NHS, the impact of working in a toxic culture. He described it as like wearing a heavy back pack, that others put rocks into when you're wearing it. You keep walking, struggling with the weight until, straining with the burden of it one day you fall over. You recognise two things simultaneously: I have carried these rocks for too long I cannot get up now and walk any further Speaking to many health colleagues at the moment, this has never been more true, and toxic workplaces, that are not just or fair, are literally too heavy to carry. If it does not feel a safe place in terms of asking for help If managers have compassion fatigue and stop listening to staff If conflict is widespread and the teams are fighting If there is blaming and a punishing regime within management or HR Take the ruck sack off and walk away, there are more healthy and supportive teams that need you across the NHS and wider health systems, where your skills will be valued ❤️ #selfcare #psychologicalsafety #toxicworkplace #youarenotalone #youmatter

Healthcare worker burnout isn't just a concern—it's a crisis affecting the very backbone of our healthcare system. From long hours to emotionally taxing work, the toll on frontline heroes is unprecedented. As demand rises and resources strain, it's imperative for healthcare leaders to prioritize the well-being of their teams. Betty Rich, Connected Health CEO, understands that healthcare worker burnout is a pressing issue that demands attention. "Our health care providers have the autonomy to practice medicine in a way that keeps them passionate about coming to work each day. The direct care model reduces the administrative burden associated with insurance and billing." With a focus on work-life balance, we are proud to lead the charge to combat healthcare worker burnout. #HealthcareWellness #WorkLifeBalance #LeadershipInAction #ConnectedHealth #MotivationalMonday #MondayMotivation

"The world is full of obvious things which nobody by any chance ever observes." 💙 - Arthur Conan Doyle 🌐🏥 Revealing the Invisible: The Challenge of Unseen Systems 🕵️♀️💼 There is a fact completely overlooked in the workplace; the hidden systems in which we work that shape our experiences. 🚑 Particularly in healthcare, where stress continues to degrade the systems that cause the many woes of staff and patients, those systems remain completely invisible to those working within them. 🩺💡 Yet, these systems are responsible for a whopping 94% of problems and poor outcomes, not the staff. 📊🤯 Here's the dilemma: Most staff think they understand the systems, but none do. Systems in which we deliver care cannot be seen or understood by any single person, including systems experts❗ Only together can we make them visible so they can be fixed. 💡 Let's shine a light on some of the broken systems that remain invisible in healthcare: 👇 ⚠️ Poor Communication among staff and with patients 🕒 Inefficient Workflows 🏥 Patient Wait Times 💊 Medication Errors 👥 Staff Burnout What can be done❓ We have to teach staff how to come together to make the systems visible and fix them. ⭐ Admin must allow staff to do the work and provide the minimal support necessary to insure staff's success. This is doable. It's already being done. Let's get started❗ 🌟🤝 #SystemsThinking #WorkplaceSolutions #3DHealthcare

Darlene Schindel “Clearly, you have identified how we must move forward with systems change David Dibble. We have to teach staff how to come together to make the systems visible and fix them, and the admin needs to have this same knowledge. Only by working together can we make them visible so they can be fixed. How many frontline and administration staff would be interested in learning more about how this could work in your organization? #nursesforsustainablecare #nursestranforminghealthcare

👩⚕️👨⚕️Addressing Burnout in Healthcare: A Critical Read for Our Community As we continue our dialogue on healthcare burnout, a recent article offers crucial insights into this pressing issue. Burnout affects not just healthcare workers' well-being but also the quality of patient care. 🔑 Key Takeaways: - Burnout in healthcare is caused by factors like heavy workloads, administrative tasks, and staff shortages. - It manifests in emotional exhaustion, depersonalization, and reduced personal accomplishment. - Patient safety is directly impacted by healthcare burnout. 💡 Strategies to Combat Burnout: - Implement flexible work schedules. - Provide mental health resources and stress management training. - Encourage teamwork and regular breaks. - Address staffing issues and promote self-care. But these are just a starting point. The article delves deeper into the nuances of healthcare burnout, providing comprehensive insights, real-world applications, and expert opinions that go beyond our brief overview. It's an essential read for effectively addressing and understanding this complex issue. #HealthcareBurnout #BurnoutSolutions #PatientCentricCare #HealthcareWellness https://hubs.li/Q02jnFv40

33% of healthcare workers plan to leave their jobs because of stress and burnout. The well-being of your healthcare staff is at the heart of value-based care delivery and employee retention. Emerge's new online Resiliency in Modern Health Care course is designed to reduce burnout and empower your staff with cognitive, behavioral and emotional strategies to deal with stress. We believe in this course so much that we’re offering a free trial for healthcare managers and administrators. Visit our course page for more information: https://lnkd.in/ePhHPTQH #Resiliency #Healthcare #Burnout #WorkforceDevelopment

Psychological safety is crucial in the healthcare workplace for employees to feel comfortable expressing their opinions and concerns. However, what happens when employees lack the necessary interpersonal skills to communicate effectively? Does psychological safety truly exist in such cases? This breakdown in communication may contribute to the "Great Resignation" in healthcare and the exodus of clinical and nonclinical professionals. Access to effective communication tools is critical in healthcare delivery, especially given the social determinants of health that uniquely impact healthcare professionals. How do these social determinants impact healthcare high reliability and resilience? It's a question worth exploring as we seek to find solutions for the root causes of these issues. Let's engage and inform ourselves beyond the limits of traditional social determinants of health thinking. Let's work towards solution-centric healthcare leadership and tackle the root causes of the problem. Join the conversation to create a better future for healthcare professionals and healthcare patients. Where's your head at? Share your thoughts! #HighValueMissedOpportunitiesInUSHealthcareDelivery #SolutionCentricHealthcareLeadership #SDOHRootCause #SocialDeterminantsOfUs #SDOU (Image Reference: https://lnkd.in/epZHmVqw)

Hello Connections! Hope you all are doing well🙂 The Importance of Mental Health in the Healthcare Industry In the healthcare industry, the well-being of our patients is paramount. However, we must also prioritize the mental health of our healthcare professionals. As frontline heroes, they face high levels of stress, long hours, and emotionally taxing situations daily. Addressing their mental health is crucial for several reasons: 1. Quality of Care: A mentally healthy workforce ensures better patient care. When healthcare providers are well, they can deliver compassionate, attentive, and accurate care. 2. Job Satisfaction and Retention: Supporting mental health leads to increased job satisfaction and lower turnover rates. Happy and healthy employees are more likely to stay, reducing the costs and disruptions associated with high turnover. 3. Resilience and Productivity: Mental wellness equips healthcare professionals with the resilience needed to cope with the demanding nature of their work. It also enhances their productivity and ability to handle complex cases effectively. 4. Cultural Shift: Promoting mental health in the workplace fosters a culture of openness and support. It encourages employees to seek help without stigma, creating a more supportive and understanding environment. 5. Patient Safety: Healthcare workers under mental stress are more prone to errors. Prioritizing mental health reduces the risk of mistakes, thereby safeguarding patient safety. Let's advocate for mental health support programs, regular wellness checks, and creating a supportive work environment. Investing in the mental health of our healthcare professionals is not just beneficial—it's essential. #MentalHealthMatters #Healthcare #Wellbeing #EmployeeWellness #QualityCare #HealthcareHeroes

Recognizing burnout as a crisis in our work relationships opens the door to meaningful action.Join us at the 5th Edition of the Healthcare Burnout Symposium in NYC Nov 1-3 for this eye-opening session where we'll explore strategies to tackle burnout head-on. Learn more about the art of managing burnout and fostering a collaborative work environment in this insightful session with author, Michael Leiter. Together, we can create workplaces that energize and empower us, rather than drain our energy. Register today: https://lnkd.in/d96_icGu #healthcare #healthsystems #stopburnout

🌟 Embracing Support in Healthcare 💙👩⚕️🤝 In the realm of healthcare, the significance of mutual support among our incredible healthcare workers cannot be overstated. Here's to celebrating the power of support and its invaluable benefits! 🌈 Resilience Boost: Together, we become a force of resilience, facing challenges head-on and emerging stronger, united in our commitment to providing the best care. Emotional Well-being: A supportive network fosters a positive, empathetic environment. Sharing experiences, triumphs, and challenges creates a camaraderie that positively impacts our emotional well-being. Improved Job Satisfaction: Knowing you have a team you can rely on contributes to overall job satisfaction. A strong support system enhances fulfillment in our roles and a shared commitment to excellence. Increased Collaboration: Collaboration thrives in a supportive atmosphere. When healthcare workers feel supported, they're more likely to collaborate effectively, leading to improved patient care and innovative solutions. Enhanced Mental Health: Our work is emotionally demanding, and having a support network alleviates stress, reduces burnout, and promotes positive mental health. It's a reminder that we're not alone in the challenges we face. Let's continue to be pillars of strength for each other, lifting one another up and fostering a workplace culture built on compassion, collaboration, and resilience. Together, we make a difference! 💪💙 #HealthcareHeroes #SupportEachOther #TeamworkMakesTheDreamWork #WellnessInHealthcare #ResilienceInCare