Ken Luna’s Post

Most customers don’t enjoy paying for ‘grudge’ purchases like car repairs, insurance, or braces for their children’s teeth. That’s why in this video I share 4 tips for how to make reluctant customers feel better about doing business with you and your team members. #customerfocusedselling #sales #customerservicetip #customerinteraction

What do you do when you don't feel the insurance company is being fair? What course of action can you take when you feel like you are not being given an accurate assessment of your vehicle in a Total Loss situation? Call CFL Auto Appraise for a FREE Consult!! 407-791-4034 The owner of this 2004 Mazda Tribute did just that and ended up with a $2600 increase in the settlement amount. It does NOT cost you a dime to find out what the true ACV (Actual Cash Value) of your vehicle is! Do NOT rely on the information provided by the insurance company... NEVER take the first offer, GET IT APPRAISED!! #appraisalclause #totalloss #totallossdispute

What do you do when you don't feel the insurance company is being fair? What course of action can you take when you feel like you are not being given an accurate assessment of your vehicle in a Total Loss situation? Call CFL Auto Appraise for a FREE Consult!! 407-791-4034 The owner of this 2004 Mazda Tribute did just that and ended up with a $2600 increase in the settlement amount. It does NOT cost you a dime to find out what the true ACV (Actual Cash Value) of your vehicle is! Do NOT rely on the information provided by the insurance company... NEVER take the first offer, GET IT APPRAISED!! #appraisalclause #totalloss #totallossdispute

What do you do when you don't feel the insurance company is being fair? What course of action can you take when you feel like you are not being given an accurate assessment of your vehicle in a Total Loss situation? Call CFL Auto Appraise for a FREE Consult!! 407-791-4034 The owner of this 2004 Mazda Tribute did just that and ended up with a $2600 increase in the settlement amount. It does NOT cost you a dime to find out what the true ACV (Actual Cash Value) of your vehicle is! Do NOT rely on the information provided by the insurance company... NEVER take the first offer, GET IT APPRAISED!! #appraisalclause #totalloss #totallossdispute

✅Proper Questions = More Positive Responses✅ To understand your customer's needs, asking the proper questions is necessary. Too many questions that a simple yes or no can answer will make the process feel like an interrogation. Open-ended questions aimed at discovering the driver's needs for vehicle protection are very effective, and they will uncover which products the driver will benefit from. . . . #automotive #autodealer #finance #insurance #auto #dealer #autodealer #dealership

What do you do when you don't feel the insurance company is being fair? What course of action can you take when you feel like you are not being given an accurate assessment of your vehicle in a Total Loss situation? Call CFL Auto Appraise for a FREE Consult!! 407-791-4034 The owner of this 2004 Mazda Tribute did just that and ended up with a $2600 increase in the settlement amount. It does NOT cost you a dime to find out what the true ACV (Actual Cash Value) of your vehicle is! Do NOT rely on the information provided by the insurance company... NEVER take the first offer, GET IT APPRAISED!! #appraisalclause #totalloss #totallossdispute

When car buyers switched and saved on insurance, our dealers saw a 32% lift. Surprised? Don't be. It's all in the data. Check out these findings and more in our Q1 quarterly report. Polly.co/report #dealerships #embeddedinsurance #automotive

Notes from the field . . . The cost of auto parts are up 40% since 2020 and auto repairs are up 20% since 2020. And the Tacoma I bought new in 2020 for $34k out the door is now $46k. Independent insurance agents are better equipped to help you shop the best deal for you.  #independentagents #localinsuranceagent #autoinsurance #carinsurance

Do you have a vehicle that you own, but are using it for business? You might want to talk to your insurance agent and ask if you can just keep it on your personal auto policy. They're going to want to know what you are using it for and they are going to determine if that business category qualifies and is appropriate for a personal auto policy. You want to make sure that business use is put on that vehicle and that it's categorized properly, so that you're covered in case you get into an accident while doing business. Are you wondering if you are covered properly with a business use vehicle, I can help. Give me a call and let's discuss. #insuranseagent #carinsurance #protectyourself

As an auto dealer, do you need both a bond and an insurance policy? The short answer is yes. We'll let Alexander Dopazo handle the longer answer in the video below. Bonds and insurance can be confusing no matter what industry you're in. Our commitment with Top 5 is to give business owners a resource for the questions they most commonly struggle with. Whether you're a client or not, everyone should have access to these answers and we're happy to be the ones to provide them. Are you an auto dealer? Stay tuned for our final Top 5 Questions asked by Auto Dealers next week! Want to know more about bonds? Our next series of Top 5s might be up your alley. Need answers now, don't hesitate to comment below or message us! #AutoIndustry #CarDealers #AutoSales #DealershipManagement #ConsumerProtection #BusinessCompliance