Kyle Bergum’s Post

View profile for Kyle Bergum, graphic

Passionate about People and providing meaningful impactful experiences; through volunteerism, performance, profession or in person

🚀 SCTelcom Earns an Incredible 79 Net Promoter Score by Transforming Rural Living With Calix SmartLife Managed Services! 🚀 SCTelcom uses the Calix Platform and SmartLife managed services to connect homes, public spaces, and small businesses across their Kansas and Oklahoma communities. Six months after expanding their services, they've achieved a 3% ARPU increase and boosted subscriber loyalty. By growing their offerings to address digital equity and strengthen community ties, SCTelcom has achieved an impressive Net Promoter Score℠ (NPS®) of 79, more than double the industry average, and continues to maintain a CSAT in the 90s. They are also improving life in the communities they serve by: 🛜 Delivering unmatched residential subscriber experiences. 🎒 Providing students, teachers, and parents with a reliable community network to stream school sports events and to ensure secure, uninterrupted emergency communications. 👩💻 Stimulating the local economy by enabling small business success Carla Shearer, CEO and GM at SCTelcom shares: “We are deeply committed to continue reshaping rural connectivity across our network footprint, proving that no region is too remote for high-quality, reliable broadband services. Our almost two-decade-long collaboration with Calix has been instrumental in this community transformation.” Learn more about SCTelcom’s 18-year partnership with Calix. 🔗https://ow.ly/mGIB50SbiJG #innovation #broadband #Calix

SCTelcom Earns 79 NPS With SmartLife Managed Services | Calix Press Release

SCTelcom Earns 79 NPS With SmartLife Managed Services | Calix Press Release

calix.com

To view or add a comment, sign in

Explore topics