Entrepreneurship is not a linear path and it’s hardly ever smooth.
As the founder of AG1, I’m often asked for advice about building a business. I want to start sharing some of the lessons I’ve learned through 20 years of highs and lows, and I hope to learn from others here too.
The first lesson is about radical ownership, a concept that’s core to our mission and values at AG1.
Ownership is a foundational concept to me because it is the only way to truly learn from our mistakes and move forward on a better path.
I’ve talked a lot about the failures and struggles early in my career, but it wasn’t always easy to own the mistakes behind them. Sometimes it was embarrassing or uncomfortable, or I didn’t want to admit what I didn’t know.
For example, it took me years to radically own the failure of my early New Zealand real estate business. In short, I ran a “rent-to-buy” property program, but the financial terms were murky and confusing for some customers.
The program allowed many people to get homes, but unfortunately some customers lost money or got evicted. The business was later found in violation of a NZ law related to advertising, as a result I was fined for breaches of the NZ Fair Trading Act. I was terribly naive, and I should have done better on many fronts – more on that below.
Radical ownership means accepting the hard truth of my mistakes, taking responsibility for the outcome, and changing my actions to align with my values.
Through that experience, I also learned the importance of passion and patience, finding the best partners and team, and holding the highest standard of quality and integrity in anything I do. It shaped how I built AG1, which has benefited millions of people over time.
I learned to always focus on making the right long-term decisions and never to take shortcuts, even in hard times, because building a beautiful business that creates a positive impact for customers takes time.
I share more about this experience on my Substack:
Veteran • Professor • Integrated Marketing • Content Development • Driven Team Leader Focused On Pushing Boundaries to Drive Organizational Success
1wLove this. It’s been amazing to watch this group and team flourish with you, Kat Cole! A great team with a great product and leadership. That’s a winning combination every time. AG1